Average customer rating:
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Wildflowers 3 the Sierra Nevada (Wildflowers)
Elizabeth L. Horn
Manufacturer: Touchstone Books
ProductGroup: Book
Binding: Paperback
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ASIN: 0911518401 |
Book Description
The Smokies and the Blue Ridge mountains offer some of the most spectacular scenery in the country. Outlining the best scenic drives as well as cultural and historical attractions to see along the way, this Unofficial Guide gives you a smooth, easy way to enjoy it all.
Average customer rating:
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The Unofficial Guide to the Great Smoky and Blue Ridge Mountains (The Travel Guide Series)
Bob Sehlinger , and
Joe Surkiewicz
Manufacturer: Macmillan General Reference
ProductGroup: Book
Binding: Paperback
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ASIN: 0028600797 |
Book Description
Great Smoky Mountains National Park the largest wilderness area in the eastern United States. The park receives ten million visitors each year--more than three times the Grand Canyon National Park!The Unofficial Guide to the Great Smoky and Blue Ridge Mountains will tell you when the Smokies are least crowded, when the wild-flowers bloom, and when the fall colors create a crazy-quilt pattern on the mountain sides. Youll get the lowdown on the best things to do in the mountains, from the best scenic drives to great day hikes--from half mile strolls along paved walkways to an all-day scramble leading to a 100-foot waterfall deep in the forest. Well also tell you where the biggest trout lurk, the best places to ride a bike, and how to get an adrenaline high on a raging whitewater river.We deliver the lowdown on how to have a good time after a day spent enjoying the mountains--from a dinner theater complete with a rodeo and quiet campgrounds, to the best regional shopping and area hotels, mptels, lodges and resorts--all ranked and rated for value and quality. You will also learn all the practical stuff youll need to know--suggestions on how to avoid getting blisters on a hike, tips on how to protect valuables from car thieves, and advice on how to avoid an unplanned confrontation with local wildlife.With this guide, youll uncover the Smoky and Blue Ridge Mountains that most people miss!
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Piramides/ Piramids: Tumbas egipcias y templos mayas / Egyptian Tombs and Maya Temples (Apuntes / Notations)
Angela Royston
Manufacturer: Sigmar
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Binding: Hardcover
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ASIN: 9501114120 |
Book Description
Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.
Customer Reviews:
If only every company used these princples.......2007-01-15
I was in the process of introducing some new processes relating to dealing with our cusotmers, so I purchased this book. It is wonderful - and if you want a real treat attend the park after reading it. It will amaze you how this organization goes out of their way to EXCEED the customer's expectations. In the world today, it seems customer service is no longer a priority to some establishments.
This is a great book on customer service.......2007-01-10
I had read this book a few years ago and wanted to reread it. I realized I had given my last copy away to someone who really need it. They story is easy to follow and the lessons stay with you for a long time. If you work in customer service and really we all do, this is a great read.
Both Honest, and Dishonest, Just Like the Magic Kingdom.......2006-07-09
I can't give this book a one because it does summarize Disney's business morals well, BUT, it leaves out what is obvious, it's lack of respect for God. Disney, as this book shows, relies on pleasing the customer, not God. It's also helpful in that it does give some good business advice.
Here is a summary of the "keys" to the magic kingdom, so to speak (these are quotes):
1. competition is always who the customer compares you with
2. pay fantastic attention to detail
3. everyone walks the talk (every cast member [employee] is asked to help the guests [customers]
4. everything walks the talk [meaning all the products and scenery is to reflect Disney's care for the customer's happiness at Disney and with Disney]
5. customers are best heard through many ears [meaning through survey's and the letters they send to Disney]
6. reward, recognize, and celebrate [the employees if they do a good job, if not, lol, don't say anything (how nice)]
I have no clue where to put this since it wasn't one of the keys, but here it is:
-Always make eye contact and smile
-Exceed guest expectations and seek out guest contacts [whatever that means]
- Always give outstanding quality service
-Greet and welcome each guest
-Maintain a personal standard of quality in your work [and if it's personal it's automatically gonna be a good thing cuz...]
-go beyond the call of duty
-Demonstrate strong team initiative
-Communicate aggressively with guests and fellow cast members
-Preserve the magical guest experience [meaning?]
(And the above instructions are guidelines not rules the book says)
7. everyone makes a difference
This is a good book to read (tho not buy) to see how the how some secular business minds think and how it parallels the Bible's laws in some ways.
Seven Keys to Success.......2006-06-30
This is a fun book, easy to read, great ideas to make your business more successful and customer friendly. I would recommend it highly and it is a great tool for a staff training or retreat.
Customer Service 101: A Must Read for Your Staff.......2005-10-29
This is an excellent tool for managers. While a good manager knows the seven secrets, the presentation in this book reinforces what you know. The secrets are presented in a different format that makes you think of other ways to motivate your staff. What makes this book really stand out is it is an easy, interesting book to read. Most books of this type are presented in a boring, academic format...while this is presented through various characters...those we have in our workplaces. I would recommend this book for all managers...especially those first time managers.
Average customer rating:
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Las 7 Claves Del Éxito De Disney / Inside the Magic Kingdom: Seven Keys to Disney's Success
Tom Connellan
Manufacturer: Panorama Mexico
ProductGroup: Book
Binding: Paperback
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ASIN: 9683807542 |
Average customer rating:
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The Singular Beast
Claudine Fabre-Vassas
Manufacturer: Columbia University Press
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ASIN: 0231103670 |
Amazon.com
The Singular Beast is an academic study of the relationship between pigs and Jews in European Christian culture. It is a challenging book, but it's well worth the trouble for readers who want to understand the shape of traditional Christian anti-Semitism. "We know that the world's cultures readily designate others by what they eat; in Europe we call one another frogs, roast beefs, or macaroni eaters," Claudine Fabre-Vassas writes. "A very rare exception should have aroused suspicion: Jews are called 'pigs,' imagined to be bloodthirsty, identified precisely as what they forbid themselves." When Fabre-Vassas digs into this paradox, she discovers all kinds of interesting and awful myths. Suffice it to say, Christian readers will think twice about putting ham in the oven next Easter.
Book Description
-- New Republic
Book Description
This digital document is an article from Canadian Journal of History, published by University of Saskatchewan on August 1, 1999. The length of the article is 784 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: The Singular Beast: Jews, Christians, and the Pig.(Review) (book reviews)
Author: Ira Robinson
Publication:
Canadian Journal of History (Refereed)
Date: August 1, 1999
Publisher: University of Saskatchewan
Volume: 34
Issue: 2
Page: 272
Article Type: Book Review
Distributed by Thomson Gale
Book Description
Illustrated: 96 pages of full-color illustrations make identification a snap.
Includes all U.S. stamps: Revenues * stock transfers * hunting permit stamps *mint sheets *commemoratives *airmails *first-day covers *error stamps * oddities *and much more.
Scott Nubering System: All stamps are listed according to this universally recognized number system used by everyone in the industry.
Stamp Associations and Stamp Clubs: Find others who enjoy your hobby and share information on buying and selling stamps.
Trust the experts' Professional advice: Important tips on grading, buying, selling, storing, and caring for your collection.
Book Description
From the myths and medicine of ancient Greece to the fleur-de-lys emblem of medieval and Renaissance France, irises occupy a timeless niche in our imagination. The endless diversity and color combinations of the bearded varieties, above all, have made them a gardener's dream.
Iris offers detailed information on seventy of today's best varieties of bearded iris, and on their planting and care. White, yellow, purple, crimson-the blooms in this gloriously photographed book capture the extraordinary elegance and allure of a plant prized throughout the centuries as the personification of the rainbow. Iris makes a wonderful gift for the gardener planning the planting season or for the well-furnished coffee table.
Average customer rating:
- Great book - wish there was more of it!
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Beyond Babel: A Handbook for Biblical Hebrew and Related Languages (Resources for Biblical Study)
Manufacturer: Society of Biblical Literature
ProductGroup: Book
Binding: Paperback
Arabic
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ASIN: 1589830350 |
Book Description
This book provides an introduction to the languages that are important for the study of the Hebrew Bible and ancient Israel. It contains articles on Akkadian, Arabic, Aramaic, Egyptian, Biblical and Epigraphic Hebrew, Post-biblical Hebrew, Hittite, Phoenician, the Northwest Semitic dialects (Ammonite, Edomite, and Moabite), and Ugaritic. The contributors are Peggy L. Day, Frederick E. Greenspahn, Jo Ann Hackett, Harry A. Hoffner, Jr., John Kaltner, Charles R. Krahmalkov, Baruch A. Levine, David Marcus, Simon B. Parker, and Donald B. Redford. A general introduction by John Huehnergard discusses the importance of the study of Near Eastern languages for biblical scholarship, helping to make the volume an ideal resource for persons beginning an in-depth study of the Hebrew Bible.
Customer Reviews:
Great book - wish there was more of it!.......2003-02-13
This book is not so much a handbook as it is a basic introduction to near eastern languages and literature. It is geared toward beginning/intermediate students of biblical hebrew who want to supplement their studies with comparative methods. This book will give you a small taste of the field without excess detail or jargon. Each chapter focuses on a particular language, providing a brief grammatical survey, an overview of the literature and suggestions for further study. Additional background material would have made the book much more useful-- things like historical timelines, comparison of grammatical paradigm's, more samples of literature, glossary of terms etc. In sum, beginners will find a user-friendly starting point, advanced students are advised to look elsewhere for more practical help.
Average customer rating:
- Excellent Gina bio, but doesn't cover her life in the 1990's
- Sexy Gina!!!
|
Imperial Gina: The Strictly Unauthorized Biography of Gina Lollobrigida
Luis Canales
Manufacturer: Branden Books
ProductGroup: Book
Binding: Hardcover
Actors & Actresses
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ASIN: 0828319324 |
Customer Reviews:
Excellent Gina bio, but doesn't cover her life in the 1990's.......2005-11-14
I read this book several years ago via interlibrary loan, and it's quite good as a biography of Lollobrigida, although unofficial/unauthorized; however, it's somewhat out of date now, having been published in 1990, so it doesn't cover her most recent movie work nor her latest artistic efforts or forays into political and social activism. Also, the author is a non-native English speaker (Brazilian native living in Tokyo, I believe); I think the book was in fact translated into English from Portuguese, so the turn of phrasing is occasionally odd to the American eye. All the same, there is very little in full-length book form on Gina available to U.S. readers, so if you're a fan and you get a chance to get ahold of this book, absolutely do get it.
Sexy Gina!!!.......2003-04-09
This is a great unauthorized biography of the sexy,sensuous movie starlet Gina Lolabrigida and is highly recommended.Hopefully someday,there will be a video biography available of this great actress.Gina,we all love you!!!
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