The Prentice Hall Office Administrator's Deskbook

Book Description

The indispensable resource office workers everywhere and at all levels turn to for quick and dependable answers to their toughest questions, as well as expert guidance on day-to-day operations.

The Prentice Hall Office Administrator's Deskbook (formerly Professional Secretary's Encyclopedic Dictionary) is the consummate reference work for administrative assistants, secretaries, office managers and other business professionals. In keeping with the changing roles of assistants and managers alike, the Handbook has been completely revised and updated. This new edition provides all-new, up-to-the-minute and expanded coverage on such topics as business etiquette, time management, filing systems, database management, the Internet, videoconferencing, bookkeeping, budgeting, business credit and financing, collecting on delinquent accounts, business law, insurance, purchasing, fund transfers, and much more.

This edition also features the exclusive How to Say It Style Guide-a quick-and-easy, yet authoritative manual on proper business English (including spelling, grammar and usage), writing the perfect letter or memo, and creating professional-quality stationery, reports and legal documents.

The Prentice Hall Office Administrator's Deskbook is a trusted resource for the millions of business professionals charged with the complexities of office administration, as well as those who simply must handle the details of their own correspondence, travel, meetings, bookkeeping and other business transactions.

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Prentice Hall Office Administrators Deskbook with CD-Rom
Devries
Manufacturer: Prentice-Hall
ProductGroup: Book
Binding: Hardcover

General | Computers & Internet | Subjects | Books
General | Databases | Computers & Internet | Subjects | Books
ASIN: 0130407410

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The Prentice Hall Office Administrator's Deskbook
Mary A. De Vries
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback
ASIN: B000OHHGME

Average customer rating:
Prentice Hall Office Administrators Deskbook with CD-Rom
Mary A. DeVries
Manufacturer: Pearson Professional Education
ProductGroup: Book
Binding: Paperback
ASIN: B000OHVMX8

Customer Reviews:

Far beyond expectations........2001-09-08

The first two weeks, the section on video surveillance and terms and equipment saved us a few hours of research, cleared up some confusion and saved us ordering some things for a job that just wouldn't have worked. At that point, we would have been happy if that was all we ever got from this book.

But we're finding a WHOLE lot more. Probably what I like best is it's written like a book and not a technical manual, so it's enjoyable to read. Also, unlike most security things I read, it goes way beyond "what to do and why." It does a great job with the most important part: "Exactly HOW to do."

Great Example: The author claimed that someone with no experience could follow directions in the book to hook up a VCR, TV, mini-camera, plus cable and power sources and have it all up and recording in just two minutes. Our part-time secretary is a Culinary student. She followed the directions and actually had it recording with a few seconds to spare. THAT was pretty neat.

Far beyond expectations........2001-09-08

An excellent tool for any LP staff.......2000-08-11

I got more information out of Rich's book than any of the criminal justice texts I've read over the years. Having worked for companies with good loss prevention programs as well as companies with poor programs I can relate to the "Policy B" stores talked about in the book.

Rich- Any tips for dealing with companies that pay lip service to LP but balk at using anything other than 1950's technology that you can include in the next revision?

Increase Awareness, Reduce Loss, Avoid Liability.......2000-03-02

Those are the tenets of the corporation I work for, and this book is a perfect addition to a library for anyone who wants those results.

Rich has communicated effectively the steps and tools necessary to reduce loss in your retail location and NOT GET SUED.

Many self help books can be dry reading. Not this one. Every point made is followed up by a story or anecdote that assists the reader in visualizing the problem and how solutions can be applied.

Whether you are a loss prevention professional, a private investigator, or a store owner/operator this is a must read if you want to reduce your losses.

Average customer rating:

Sales automation jumping on the CRM bandwagon

Don't waste your time or money

Good field guide

excellent resource for the sales manager and CRM specialist

Great book if you want to fall asleep!

Customer Relationship Management Systems: ROI and Results Measurement
Glen S. Petersen
Manufacturer: Strategic Sales Performance
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
Customer Service | Industries & Professions | Business & Investing | Subjects | Books
Management Science | Management & Leadership | Business & Investing | Subjects | Books
ASIN: 0966935101

Book Description

Customer realationship management is one of the hottest topics in corporate America today. Projections for spending on Customer Relationship Management Systems is $5 billion by the year 2002. Most organizations have a great deal of trouble justifying their systems, this is a unique text that addresses the issue of justification and tracking performance.

Customer Reviews:

Sales automation jumping on the CRM bandwagon.......2000-09-17

I found this book a waste of time and money. I got the distinct feeling that the author wrote a book about sales automation ROI, and then substituted "CRM" for the words "sales automation" after the fact. Anyone who actually works in the CRM field for a business will know more than this author does about CRM.

Don't waste your time or money.......2000-08-11

Now I know why calculating ROI for CRM initiatives is so difficult - people try to do it after reading this book! All this contains is a repackaging of some basic finance & statistics topics. If you know anything about NPV calculations, cash flow analysis and probability you've already got everything contained in the book. Additionally, the text is laborious to read. There seems to be no thought in terms of flow from one topic to the next and the author can't seem to remember if he's writing about CRM or simply sales force automation.

Good field guide.......1999-11-21

A lot of core CRM content in a concise format. Short, easy ready chapters with just the facts

excellent resource for the sales manager and CRM specialist.......1999-10-01

The author does an excellent job of developing the methodological framework for the Customer Management ROI. The reader gains a well-designed roadmap for successful CM sales and implementations.

Great book if you want to fall asleep!.......1999-09-28

The author repeats himself over and over and over again. It sure cured my insomnia though.

Average customer rating:

Not for the average baker...

So-So Cookie Book

A "must-have" for anyone who enjoys diversity in dessert

500 Cookies: The Only Cookie Compendium You'll Ever Need
Philippa Vanstone , and Susannah Blake
Manufacturer: Sellers Publishing
ProductGroup: Book
Binding: Hardcover

Cookies | Baking | Cooking, Food & Wine | Subjects | Books
General | Cooking, Food & Wine | Subjects | Books
Holidays | Special Occasions | Cooking, Food & Wine | Subjects | Books
Similar Items:

500 Cupcakes: The Only Cupcake Compendium You'll Ever Need

Biggest Book of Cookies: 475 All-Time Favorites (Better Homes & Gardens)

Big, Soft, Chewy Cookies

The Cookie Bible

Big Fat Cookies

ASIN: 1569065926
Release Date: 2005-10-01

Product Description

500 Cookies is a delicious gift book, chock full of recipes and basic techniques, information about equipment, ingredients, and even troubleshooting for the best cookies in the world! Complete with mouthwatering images and ideas for gift packaging and labeling, youll be inspired to create the crispest, chewiest, most delectable and yeshealthfultreats to enjoy with your family or to give as gifts. This fascinating book contains a wide variety of recipes, including those for the classics, fun recipes for kids, sophisticated teatime recipes, and even wholesome, healthy options. This collection features 500 sumptuous recipes from around the world and is truly the only cookie book youll ever need! 500 Cookies is a perfect gift for anyone who wants to recall the warm, comforting memories of fresh baked cookies. Perfect for birthdays, bridal showers, Mothers Day, housewarming, holidays or any gift-giving occasion. A sweet gift!

Customer Reviews:

Not for the average baker..........2007-02-27

I ordered this book anticipating lots of great, well-known cookie recipes. I was disappointed when I read through and saw that there was an entire section of recipes that aren't really cookies-more like after dinner biscuits. The recipes are also complex and call for ingredients that only a professional baker would have. It would be very difficult to have children help with the recipes, especially ones that have many steps or require long breaks between steps. I returned this and will look for a more family friendly cookie book.

So-So Cookie Book.......2006-09-28

If you are looking for a dessert cookbook, try the 500 Cupcakes book instead. It is as if someone didn't proofread this book. The front of the book says to use self-rising flour but then in all of the recipes it says to use all-purpose flour. There are tons of confusing things like this throughout the book. But this book sure is cute!

A "must-have" for anyone who enjoys diversity in dessert.......2005-11-06

A compact compendium of five hundred recipes for cookies drawn from all over the world, Philippa Vanstone's 500 Cookies is organized with separate chapters devoted to classic cookies, teatime cookies, cookies for kids, chocolate cookies, celebration cookies, wholesome healthy cookies, cookies for special diets, cookie bars, dessert cookies, and savory cookies & crackers. An informative introduction and a thoroughly "user friendly" index round out this remarkable collection of delicious cookie treats that range from Scottish Shortbread; Polenta Crescents; Chocolate Spice Cookies; and Cinnamon Stars; to Applesauce Cookies; Chewy Almond Cherry Bars; Cream Cheese Cookie Slices; and Blue Cheese Crumbles. Along with the list of ingredients and "kitchen cook friendly" instructions, each cookie is also illustrated with a color photograph. 500 Cookies will soon prove to be a family favorite on the cookbook shelf as it showcases traditional fare with exotic offerings suitable for any and all dining occasions from after school snacks to elegant dining occasions.

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Tax Administration: Most Taxpayers Believe They Benefit From Paid Tax Preparers, But Oversight For Irs Is A Challenge
James R. White , and Jonda Van Pelt
Manufacturer: Diane Pub Co
ProductGroup: Book
Binding: Paperback

Personal Taxes | Taxes | Accounting | Industries & Professions | Business & Investing | Subjects | Books
General | Personal Finance | Business & Investing | Subjects | Books
ASIN: 0756740193

Average customer rating:
Tax Administration: Most Taxpayers Believe They Benefit from Paid Tax Preparers, but Oversight for IRS Is a Challenge.: An article from: General Accounting Office Reports & Testimony

Manufacturer: Stonehenge International
ProductGroup: Book
Binding: Digital
ASIN: B0008GCDCE
Release Date: 2005-07-31

Book Description

This digital document is an article from General Accounting Office Reports & Testimony, published by Stonehenge International on December 1, 2003. The length of the article is 424 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Tax Administration: Most Taxpayers Believe They Benefit from Paid Tax Preparers, but Oversight for IRS Is a Challenge.
Publication: General Accounting Office Reports & Testimony (Newsletter)
Date: December 1, 2003
Publisher: Stonehenge International
Volume: 2003 Issue: 12 Page: NA

Distributed by Thomson Gale

Book Description

How can we help poor people earn more from their knowledge--rather than from their sweat and muscle alone? This book is about increasing the earnings of poor people in poor countries from their innovation, knowledge, and creative skills. Case studies look at the African music industry;
traditional crafts and ways to prevent counterfeit crafts designs; the activities of fair trade organizations; biopiracy and the commercialization of ethnobotanical knowledge; the use of intellectual property laws and other tools to protect traditional knowledge. The contributors motivation is
sometimes to maintain the art and culture of poor people, but they recognize that except in a museum setting, no traditional skill can live on unless it has a viable market. Culture and commerce more often complement than conflict in the cases reviewed here. The book calls attention to the unwritten
half of the World Trade Organizations Agreement on the Trade Related Aspects of Intellectual Property (TRIPS). TRIPS is about knowledge that industrial countries own, and which poor people buy. This book is about knowledge that poor people in poor countries generate and have to sell. It will be of
interest to students and scholars of international trade and law, and to anyone with an interest in ways developing countries can find markets for cultural, intellectual, and traditional knowledge.

Book Description

Increasing economic competition combined with the powerful threat of transnational activism are pushing firms to develop new political strategies. Over the past decade a growing number of corporations have adopted policies of industry self-regulation—corporate codes of conduct, social and environmental standards, and auditing and monitoring systems. A Public Role for the Private Sector explores the phenomenon of industry self-regulation through three different cases—environment, labor, and information privacy—where corporate leaders appear to be converging on industry self-regulation as the appropriate response to competing pressures. Political and economic risks, reputational effects, and learning within the business community all influence the adoption of a self-regulatory strategy, but there are wide variations in the strength and character of it across industries and issue areas. Industry self-regulation raises significant questions about the place of the private sector in regulation and governance, and the accountability, legitimacy and power of industry at a time of rapid globalization.

Customer Reviews:

Material is valuable; style is uncut social science, which is not pretty.......2007-07-26

Somehow, the most important anti-poverty program of the last half century has gotten almost no public attention. It is the Earned Income Tax Credit ("EITC"). It is larger in dollar amount than Temporary Assistance to Needy Families ("TANF") the successor to the univerersally despised Aid to Families with Dependent Children ("AFDC.") It is actually the largest and most succcessul anti-povety program of modern times. What it does is simple. It gives a substantial tax credit to the working poor. If the recipient is so poor that he or she is not paying any taxes, he or she gets a refund.

This program is popular on both Left and Right. It is very successful at both reducing poverty and encouraging work. The only major criticism of the program is that, since it hands money out to poor folks on the basis of tax returns, it encourages people to lie on their tax return (so as to get the money) and many people do so.

This book is a collection of raw social science on this subject. It gives you the history of the program. It gives you an economic analysis of it. It discusses the fraud problem.

All of this is very valuable, in substance. It is totally raw, unflitered social science, however. They do not expect any ordinary people to be reading this, so they make no concessions to ordinary English. You get multiple regression analysis, microeconomic theory and the whole enchilida. Definitely not a beach book. Not really a book at all. Is really a collection of technical articles on the subject, which are loosely related to each other. In short, as a book, it stinks, but the information in it is very valuable. Read it if you want technical details on the program. Otherwise, give it a miss.

About the repercussions of tax credit policy.......2002-06-07

Making Work Pay: The Earned Income Tax Credit And Its Impact On America's Families, edited by Bruce D. Meyer (Professor of Economics, Northwestern University) and Douglas Holtz-Eakin (Professor of Economics, Syracuse University) offers an impressive selection of scholarly essays by a number of distinguished and knowledgeable contributors discussing the history of the earned income tax credit, how it is used, its ramifications upon society and the tax structure, and more. Highly recommended for Economic Studies academic reference collections and supplemental reading lists, Making Work Pay offers a series of thoughtful presentation of learned and analytic viewpoints, and is a solid resource for anyone seeking to learn more about the fundamental nature and repercussions of tax credit policy.

Book Description

Here, collected in an elegant volume, is the authoritative selection of Washington's thoughts and observations culled from his public and private correspondence. As we read his comments on subjects as diverse as government, foreign policy, religious freedom, friendship, character, and relations between the sexes, we find that his words are often as applicable to our own time as they were to his.

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Normal Again: Redefining Life With Brain Injury
Dennis P. Swiercinsky
Manufacturer: Writer's Showcase Press
ProductGroup: Book
Binding: Paperback

General | Biographies & Memoirs | Subjects | Books
Special Needs | Specific Groups | Biographies & Memoirs | Subjects | Books
Memoirs | Biographies & Memoirs | Subjects | Books
All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
Biographies & Memoirs | Qualifying Textbooks - Fall 2007 | Stores | Books
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The Mild Traumatic Brain Injury Workbook: Your Program for Regaining Cognitive Function and Overcoming Emotional Pain (New Harbinger Self-Help Workbook)

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Brain, Heal Thyself: A Caregiver's New Approach to Recovery from Stroke, Aneurysm, and other Brain Injuries

In Search Of Wings

ASIN: 0595237169

Book Description

Life-changing traumatic brain injury can be a devastating and frustrating experience for an individual and his or her family. Or, brain injury can be a significant—yet not catastrophic—event that sets the stage for an evolving discovery of what it means to become “normal” once more. Normal Again: Redefining Life with Brain Injury combines professional neuropsychological information and perspective alongside first-person accounts of the brain injury experience and the satisfactions of growing from it. Content is self-help oriented for persons with injury as well as for their families. The book provides insights about the cognitive and emotional consequences of brain injury for a broader audience, including educators, therapists, and medical professionals.

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