Dealing with E-mail (Essential Managers)
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    Dealing with E-mail (Essential Managers)
    David Brake
    Manufacturer: Dorling Kindersley Publishers Ltd
    ProductGroup: Book
    Binding: Paperback

    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
    E-mailE-mail | Software | Computers & Internet | Subjects | Books
    GeneralGeneral | Computers & Internet | Subjects | Books
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    4. Reducing Stress (DK Essential Managers) Reducing Stress (DK Essential Managers)
    5. Coaching Successfully (DK Essential Managers) Coaching Successfully (DK Essential Managers)

    ASIN: 1405300264

    Book Description

    The way you manage your e-mail affects your efficiency at work. Learn to make optimum use of your e-mail software so that it helps you to function in an organized manner.
    Dealing with E-mail.: An article from: Doors and Hardware
    Average customer rating: Not rated
      Dealing with E-mail.: An article from: Doors and Hardware
      Jerry Heppes
      Manufacturer: Door and Hardware Institute
      ProductGroup: Book
      Binding: Digital

      GeneralGeneral | Business & Investing | Subjects | Books
      GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
      ASIN: B0008HK1OA
      Release Date: 2005-07-28

      Book Description

      This digital document is an article from Doors and Hardware, published by Door and Hardware Institute on January 1, 2001. The length of the article is 719 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

      Citation Details
      Title: Dealing with E-mail.
      Author: Jerry Heppes
      Publication: Doors and Hardware (Magazine/Journal)
      Date: January 1, 2001
      Publisher: Door and Hardware Institute
      Volume: 65 Issue: 1 Page: 6

      Distributed by Thomson Gale
      Efficient e-mail archiving: dealing with backups and legacy mail.(Storage Management) : An article from: Computer Technology Review
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        Efficient e-mail archiving: dealing with backups and legacy mail.(Storage Management) : An article from: Computer Technology Review
        Jim Reinert
        Manufacturer: Thomson Gale
        ProductGroup: Book
        Binding: Digital

        NonfictionNonfiction | Subjects | Books | Audiobooks | Automotive | Crime & Criminals | Current Events | Economics | Education | Foreign Language Nonfiction | Government | Holidays | Law | Philosophy | Politics | Social Sciences | Transportation | True Accounts | Urban Planning & Development | Women's Studies
        GeneralGeneral | Business & Investing | Subjects | Books
        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
        Manager's Guides to ComputingManager's Guides to Computing | Business & Culture | Computers & Internet | Subjects | Books
        E-mailE-mail | Software | Computers & Internet | Subjects | Books
        Scheduling & E-mailScheduling & E-mail | Microsoft | Computers & Internet | Subjects | Books
        GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
        ManagementManagement | Business & Investing | Subjects | e-Docs | Formats | Books
        TelecommunicationsTelecommunications | Business & Investing | Subjects | e-Docs | Formats | Books
        GeneralGeneral | Business & Investing | HTML | Formats | e-Docs | Formats | Books
        ManagementManagement | Business & Investing | HTML | Formats | e-Docs | Formats | Books
        GeneralGeneral | Nonfiction | HTML | Formats | e-Docs | Formats | Books
        ASIN: B000BQJJKU
        Release Date: 2005-10-11

        Book Description

        This digital document is an article from Computer Technology Review, published by Thomson Gale on March 1, 2005. The length of the article is 1652 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

        Citation Details
        Title: Efficient e-mail archiving: dealing with backups and legacy mail.(Storage Management)
        Author: Jim Reinert
        Publication: Computer Technology Review (Newsletter)
        Date: March 1, 2005
        Publisher: Thomson Gale
        Volume: 25 Issue: 3 Page: 21(2)

        Distributed by Thomson Gale

        Turkey Business Law Handbook
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          Turkey Business Law Handbook

          Manufacturer: International Business Publications, USA
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Business & Investing | Subjects | Books
          GeneralGeneral | International | Business & Investing | Subjects | Books
          Business LawBusiness Law | Reference | Business & Investing | Subjects | Books
          GeneralGeneral | Reference | Business & Investing | Subjects | Books
          GeneralGeneral | Law | Subjects | Books
          BusinessBusiness | English Law | Law | Subjects | Books
          GeneralGeneral | Business | Law | Professional & Technical | Subjects | Books
          GeneralGeneral | Reference | Subjects | Books
          ASIN: 0739787012
          Turkey Business Law Handbook (World Business Law Handbook Library)
          Average customer rating: Not rated
            Turkey Business Law Handbook (World Business Law Handbook Library)
            Igor Oleynik
            Manufacturer: International Business Publications USA
            ProductGroup: Book
            Binding: Digital

            GeneralGeneral | Business & Investing | Subjects | Books
            Online BooksOnline Books | Books & Reading | Literature & Fiction | Subjects | Books
            GeneralGeneral | Business | PDF (printable) | Formats | e-Docs | Formats | Books
            International Business PublicationsInternational Business Publications | By Publisher | e-Docs | Formats | Books
            ASIN: B00005R50B
            Release Date: 2006-01-01

            Book Description

            Basic business legislation, laws, export-import regulations affecting business, business climate and contacts

            Download Description

            Basic business legislation, laws, export-import regulations affecting business, business climate and contacts
            Turkey Business Law Handbook (World Business Law Handbook Library)
            Average customer rating: Not rated
              Turkey Business Law Handbook (World Business Law Handbook Library)
              USA International Business Publications
              Manufacturer: International Business Publications, USA
              ProductGroup: Book
              Binding: Library Binding
              ASIN: 0739720724

              Book Description

              This law handbook contains information on basic business legislation, laws and regulatoins affecting export-import, business, foreign investments, property rights, taxation and banking. (Updated annually)
              Uganda Business Law Handbook
              Average customer rating: Not rated
                Uganda Business Law Handbook
                Emerging Markets Investment Center
                Manufacturer: International Business Publications, USA
                ProductGroup: Book
                Binding: Paperback

                ManufacturingManufacturing | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
                Rwanda & UgandaRwanda & Uganda | Africa | Travel | Subjects | Books
                GeneralGeneral | Middle East | Travel | Subjects | Books
                GeneralGeneral | Turkey | Asia | Travel | Subjects | Books
                GeneralGeneral | Travel | Subjects | Books
                ASIN: 0739705768

                Book Description

                This law handbook contains information on basic business legislation, laws and regulatoins affecting export-import, business, foreign investments, property rights, taxation and banking.
                Turkey (World Business Law Handbook Library)
                Average customer rating: Not rated
                  Turkey (World Business Law Handbook Library)

                  Manufacturer: Intl Business Pubns USA
                  ProductGroup: Book
                  Binding: Hardcover

                  Policy & Current EventsPolicy & Current Events | Popular Economics | Business & Investing | Subjects | Books
                  Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
                  Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
                  GeneralGeneral | International | Business & Investing | Subjects | Books
                  ASIN: 0739779990

                  Book Description

                  Geography, history, people, language, culture, traditions, economy, government, politics, constitution, places to visit, info for travelers. . .
                  Turkey Business Law Handbook (World Investment and Business Guide Library)
                  Average customer rating: Not rated
                    Turkey Business Law Handbook (World Investment and Business Guide Library)

                    Manufacturer: Intl Business Pubns USA
                    ProductGroup: Book
                    Binding: Paperback

                    Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
                    Business LawBusiness Law | Reference | Business & Investing | Subjects | Books
                    GeneralGeneral | Law | Subjects | Books
                    GeneralGeneral | International Law | Law | Subjects | Books
                    ASIN: 0739774824
                    Turkey Business Law Handbook-98
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                      Turkey Business Law Handbook-98
                      I. Russian Information &. Bus
                      Manufacturer: Russian Information & Business Center, Incorp
                      ProductGroup: Book
                      Binding: Paperback

                      GeneralGeneral | Law | Subjects | Books
                      GeneralGeneral | Law | Professional & Technical | Subjects | Books
                      ASIN: 1577518233

                      Why Aren't More Women Running the Show?: How Women Can Stop Being Their Own Worst Enemies, Unblock Their Paths to Power Positions and Break Through
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                        Why Aren't More Women Running the Show?: How Women Can Stop Being Their Own Worst Enemies, Unblock Their Paths to Power Positions and Break Through
                        Eve Cappello
                        Manufacturer: Dr. Eve Publishing
                        ProductGroup: Book
                        Binding: Paperback

                        GeneralGeneral | Women & Business | Business & Investing | Subjects | Books
                        MotivationalMotivational | Management & Leadership | Business & Investing | Subjects | Books
                        GeneralGeneral | Sociology | Social Sciences | Nonfiction | Subjects | Books
                        ASIN: 0963903705

                        Lonely Planet World Food Ireland (Lonely Planet World Food Guides)
                        Average customer rating: 5 out of 5 stars
                        • A Very Informative Book
                        • A Gem
                        Lonely Planet World Food Ireland (Lonely Planet World Food Guides)
                        Martin Hughes
                        Manufacturer: Lonely Planet Publications
                        ProductGroup: Book
                        Binding: Paperback

                        GeneralGeneral | Cooking, Food & Wine | Subjects | Books
                        VietnameseVietnamese | Asian | Regional & International | Cooking, Food & Wine | Subjects | Books
                        IrishIrish | European | Regional & International | Cooking, Food & Wine | Subjects | Books
                        Customs & TraditionsCustoms & Traditions | Social Sciences | Nonfiction | Subjects | Books
                        GeneralGeneral | Great Britain | Europe | Travel | Subjects | Books
                        GeneralGeneral | Ireland | Europe | Travel | Subjects | Books
                        DiningDining | Food & Lodging | Reference & Tips | Travel | Subjects | Books
                        Lonely PlanetLonely Planet | Guidebook Series | Travel | Subjects | Books
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                        4. Lonely Planet World Food Italy (Lonely Planet World Food Guides) Lonely Planet World Food Italy (Lonely Planet World Food Guides)
                        5. Lonely Planet World Food Turkey (Lonely Planet World Food Guides) Lonely Planet World Food Turkey (Lonely Planet World Food Guides)

                        ASIN: 186450093X

                        Book Description

                        Irish cuisine is no oxymoron. Despite a history of hunger, Ireland remains a land of fertile fields, fat cattle, bountiful seas and plentiful gardens. From humble spuds to Galway oysters, this comprehensive guide explores and celebrates Ireland's kitchens, cooks and convivial custom. With Ireland on the cusp of a culinary renaissance, there is no better time to sample its true flavours and gregarious drinking culture.

                        Customer Reviews:

                        5 out of 5 stars A Very Informative Book.......2002-06-24

                        This is a really great book. It covers not only the subject of Irish food, but also gives information on the culture and a brief history of Ireland. The book is packed with information, maps and beautiful photographs. It is a really helpful book for anyone interested in Ireland.

                        5 out of 5 stars A Gem.......2000-10-09

                        Very entertaining and informative, this little book was a pleasure to read. Written by Irish folks, it offers witty commentary on the social and cultural traditions of Ireland as well as discussing the wholesome and delicious cuisine. If you've got any interest in Ireland at all, you're sure to enjoy this wonderful guide.

                        Health, Safety, and Environmental Data Analysis: A Business Approach
                        Average customer rating: Not rated
                          Health, Safety, and Environmental Data Analysis: A Business Approach
                          Anthony J. Joseph
                          Manufacturer: CRC
                          ProductGroup: Book
                          Binding: Hardcover

                          StatisticsStatistics | Economics | Business & Investing | Subjects | Books
                          Natural ResourcesNatural Resources | Economics | Business & Investing | Subjects | Books
                          GeneralGeneral | Personal Health | Health, Mind & Body | Subjects | Books
                          GeneralGeneral | Health, Mind & Body | Subjects | Books
                          Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
                          Environmental ScienceEnvironmental Science | Earth Sciences | Science | Subjects | Books
                          GeneralGeneral | Science | Subjects | Books
                          GeneralGeneral | Applied | Mathematics | Science | Subjects | Books
                          Safety & HealthSafety & Health | Technology | Science | Subjects | Books
                          Safety & HealthSafety & Health | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
                          AirAir | Pollution | Environmental | Civil | Engineering | Professional & Technical | Subjects | Books
                          OccupationalOccupational | Internal Medicine | Medicine | Medical | Professional & Technical | Subjects | Books
                          EnvironmentalEnvironmental | Public Health | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
                          Obstetrics & GynecologyObstetrics & Gynecology | Specialties | Medicine | Subjects | Books
                          Occupational & Industrial MedicineOccupational & Industrial Medicine | Specialties | Medicine | Subjects | Books
                          All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                          ASIN: 156670233X

                          Book Description

                          Professionals in environmental health and safety (EHS) management use statistics every day in making decisions. This book was created to provide the quantitative tools and techniques necessary to make important EHS assessments. Readers need not be statistically or mathematically inclined to make the most of this book-mathematical derivations are kept to a minimum and subjects are approached in a simple and factual manner, complemented with plenty of real-world examples. Chapters 1-3 cover knowledge of basic statistical concepts such as presentation of data, measurements of location and dispersion, and elementary probability and distributions. Data gathering and analysis topics including sampling methods, sampling theory, testing, and interference as well as skills for critically evaluating published numerical material is presented in Chapters 4-6. Chapters 7-11 discuss information generation topics-regression and correlation analysis, time series, linear programming, network and Gnatt charting, and decision analysis-tools that can be used to convert data into meaningful information. Chapter 12 features six examples of projects made successful through statistical approaches being applied. Readers can use these approaches to solve their own unique problems. Whether you are a EHS professional, manager, or student, Health, Safety, and Environmental Data Analysis: A Business Approach will help you communicate statistical data effectively.

                          Quilters Guild Collection: Contemporary Quilts, Heritage Inspiration
                          Average customer rating: Not rated
                            Quilters Guild Collection: Contemporary Quilts, Heritage Inspiration

                            Manufacturer: Krause Publications
                            ProductGroup: Book
                            Binding: Paperback

                            GeneralGeneral | Crafts & Hobbies | Home & Garden | Subjects | Books
                            Quilts & QuiltingQuilts & Quilting | Crafts & Hobbies | Home & Garden | Subjects | Books
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                            3. Kaffe Fassett's Kaleidoscope of Quilts Kaffe Fassett's Kaleidoscope of Quilts
                            4. Art Quilt Workbook: Exercises & Techniques to Ignite Your Creativity Art Quilt Workbook: Exercises & Techniques to Ignite Your Creativity
                            5. Threading The Generations: A Mississippi Family's Quilt Legacy Threading The Generations: A Mississippi Family's Quilt Legacy

                            ASIN: 0896891852

                            Book Description

                            The quilter's dream--more than 450 original quilts dating back to the 18th century. This first and only book done in cooperation with the Quilter's Guild Heritage Collection explores the influence the items in the collection have on the designs of 12 contemporary quilt makers, with a showcase of stunning modern quilts and a discussion of incorporating ideas from the past into new designs.

                            The book opens with an introduction to the history of British patchwork and quilting from the 17th to 20th Century, giving readers invaluable historical information. In the design section, 12 quilters discuss their own approaches for incorporating themes from the past into striking contemporary designs, with a description of personal techniques and more than 150 color photos showcasing their gorgeous quilts. This empowering book will inspire quilters to explore their own creativity with guidance on how to begin the creative process and explore quilting tradition.

                            -Discusses the creative techniques involved in creating contemporary quilts from traditional designs -12 quilters showcase their beautiful designs inspired by patchwork and quilts from the Quilter's Guild Heritage Collection

                            Indomitable Sarah: The Life of Judge Sarah T. Hughes
                            Average customer rating: Not rated
                              Indomitable Sarah: The Life of Judge Sarah T. Hughes
                              Darwin Payne
                              Manufacturer: Southern Methodist University Press
                              ProductGroup: Book
                              Binding: Hardcover

                              GeneralGeneral | Biographies & Memoirs | Subjects | Books
                              PoliticalPolitical | Leaders & Notable People | Biographies & Memoirs | Subjects | Books
                              Lawyers & JudgesLawyers & Judges | Professionals & Academics | Biographies & Memoirs | Subjects | Books
                              WomenWomen | Specific Groups | Biographies & Memoirs | Subjects | Books
                              CourtsCourts | Procedures & Litigation | Law | Subjects | Books
                              ASIN: 0870744879

                              Book Description

                              "I picked up Indomitable Sarah and couldn't put it down. It's terrific. Sarah T. Hughes deserved a special book to be written about her and Darwin Payne has captured her drive, her smarts-her being, in a page-turning way that her page-turning life demanded."-Jim Lehrer

                              "If you want to know how awesome Sarah T. Hughes was, she passed a state income tax through the Texas House of Representatives in 1932, something no one has done before or since. Darwin Payne gives us a full account of her decades-long struggles against racism, sexism, poverty and injustice. We are lucky to have this splendid account of one of Texas's greatest freedom fighters."-Molly Ivins

                              Judge Sarah T. Hughes is best remembered as the woman who swore in Lyndon Johnson as president aboard Air Force One on November 22, 1963, after President John F. Kennedy was assassinated. But long before then, she had been making headlines as the foremost woman Democrat in Texas. She was a legislator, judge, political leader, and feminist who devoted her life to liberal causes. As a federal judge she presided over the three-judge panel that overturned Texas's abortion laws in a decision upheld by the U.S. Supreme Court in Roe v. Wade, a decision that has rocked American society and politics to this day. Indomitable Sarah is an energetic, well-researched biography that shows the many dimensions of this important figure in Texas' history as well as the nation's.

                              "A terrific saga of an extraordinary woman and of an era in Texas politics that no longer exists. Sarah T. Hughes would have been the first woman on the U.S. Supreme Court had she been ten years younger."-Congressman Martin Frost
                              Indomitable Sarah: The Life of Judge Sarah T. Hughes.(Book Review): An article from: Journal of Southern History
                              Average customer rating: Not rated
                                Indomitable Sarah: The Life of Judge Sarah T. Hughes.(Book Review): An article from: Journal of Southern History
                                Judith N. McArthur
                                Manufacturer: Southern Historical Association
                                ProductGroup: Book
                                Binding: Digital
                                ASIN: B000B7W3L6
                                Release Date: 2005-09-01

                                Book Description

                                This digital document is an article from Journal of Southern History, published by Southern Historical Association on August 1, 2005. The length of the article is 644 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                                Citation Details
                                Title: Indomitable Sarah: The Life of Judge Sarah T. Hughes.(Book Review)
                                Author: Judith N. McArthur
                                Publication: Journal of Southern History (Magazine/Journal)
                                Date: August 1, 2005
                                Publisher: Southern Historical Association
                                Volume: 71 Issue: 3 Page: 744(2)

                                Article Type: Book Review

                                Distributed by Thomson Gale

                                Pigeon Hill: Growing Up Romanian and Mom's Story : Short Stories of the Life and Times 1908-1932 in Aurora Illinois
                                Average customer rating: 5 out of 5 stars
                                • Childhood memories
                                Pigeon Hill: Growing Up Romanian and Mom's Story : Short Stories of the Life and Times 1908-1932 in Aurora Illinois
                                George W. Trippon , and Mary Trippon
                                Manufacturer: Writers Club Press
                                ProductGroup: Book
                                Binding: Paperback

                                GeneralGeneral | Biographies & Memoirs | Subjects | Books
                                MidwestMidwest | Regional U.S. | Biographies & Memoirs | Subjects | Books
                                ASIN: 0595208991

                                Book Description

                                A heartwarming sharing of one's youth as one grows up in two cultures.

                                Customer Reviews:

                                5 out of 5 stars Childhood memories.......2006-11-03

                                My Grandparents lived on Pigeon Hill and I remember a lot of the things talked about in the book. My Grandfather was one of the founders of St. Michael's Church in the early 1900's and I remember going to weddings there. Good book to read for how Romanian immigrants lived at the turn of the century.

                                The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
                                Average customer rating: 4.5 out of 5 stars
                                • This book Is The Best of The Best!
                                • Effectiveness, honesty, simplicity
                                • Overcoming Inertia - Uniting New Knowledge with Action
                                • Packed with Knowledge!
                                • Knowledge alone is a watseful Investment
                                The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
                                Jeffrey Pfeffer , and Robert I. Sutton
                                Manufacturer: Harvard Business School Press
                                ProductGroup: Book
                                Binding: Hardcover

                                GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                                GeneralGeneral | Business & Investing | Subjects | Books
                                ManagementManagement | Harvard Business School Press | By Publisher | Business & Investing | Subjects | Books
                                MISMIS | Industries & Professions | Business & Investing | Subjects | Books
                                Decision-Making & Problem SolvingDecision-Making & Problem Solving | Management & Leadership | Business & Investing | Subjects | Books
                                ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                                EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
                                Organizational BehaviorOrganizational Behavior | Business Management | Professional & Technical | Subjects | Books
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                                2. Weird Ideas That Work: How to Build a Creative Company Weird Ideas That Work: How to Build a Creative Company
                                3. Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers
                                4. The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
                                5. What Were They Thinking?: Unconventional Wisdom About Management What Were They Thinking?: Unconventional Wisdom About Management

                                ASIN: 1578511240

                                Amazon.com

                                Every year, companies spend billions of dollars on training programs and management consultants, searching for ways to improve. But it's mostly all talk and no action, according to Jeffrey Pfeffer and Robert I. Sutton, authors of The Knowing-Doing Gap. "Did you ever wonder why so much education and training, management consultation, organizational research and so many books and articles produce so few changes in actual management practice?" ask Stanford University professors Pfeffer and Sutton. "We wondered, too, and so we embarked on a quest to explore one of the great mysteries in organizational management: why knowledge of what needs to be done frequently fails to result in action or behavior consistent with that knowledge." The authors describe the most common obstacles to action---such as fear and inertia---and profile successful companies that overcome them.

                                Among the companies that Pfeffer and Sutton say do it right: General Electric, the Men's Wearhouse, SAS Institute, Southwest Airlines, Toyota, and British Petroleum. The book, based on four years of research, is broken into chapters with titles such as "When Talk Substitutes for Action," "When Fear Prevents Acting on Knowledge," "When Internal Competition Turns Friends into Enemies," and "Turning Knowledge into Action." Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap is a useful how-to guide for managers looking to make changes. Yet, as Pfeffer and Sutton point out, it takes more than reading their book or discussing their recommendations. It takes action. --Dan Ring

                                Book Description

                                The market for business knowledge is booming, as companies looking to improve their performance pour billions of dollars into training programs, consultants, and executive education. Why, then, are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results.

                                Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear-firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place.

                                The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.

                                Download Description

                                Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear--firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.

                                Customer Reviews:

                                5 out of 5 stars This book Is The Best of The Best!.......2007-07-26

                                This book hits the nail on the head. It's straight forward, easy to read format makes it a must read for every business leader who wants to get out from under knowing what to do and move to DOING the things that need to be done to move their organization forward!

                                5 out of 5 stars Effectiveness, honesty, simplicity.......2006-10-24

                                Certainly in modern hi-tech work people need to be skilled, and know how to do their work well. But with all that knowledge, and people and systems concerned with knowledge management (and management in general), one may wonder at times why more work doesn't get done sooner. The authors of The Knowing-Doing Gap address this question. If you see parts of yourself or your work environment in these examples, it may be time to discuss it with others so you can get more work done with what you know already.

                                5 out of 5 stars Overcoming Inertia - Uniting New Knowledge with Action.......2005-11-08

                                Two stellar professors use their experience and research to address the problem of organizational inertia in spite of our wide-spread and prevailing knowledge.

                                The premise is that a gap exists between our knowledge and the application of that knowledge in business... and that it can be closed. It cites that every year 1,700 business books are published, 60 billion dollars spent on training, 443 billion dollars spent on consulting and 80,000 new MBAs hit the business landscape... and still businesses are failing to apply the latest well-known and most viable principles and practices.

                                The authors break down the causes of this gap into five main reasons. After backing-up each reason with facts and examples, direct solutions are given to its remedy. Eight guidelines for action are then presented to fix this problem in your company. Case studies of business that have made huge turn-arounds using this appoach really amplify the authors' message.

                                This book is a great guide and loaded with ideas to getting the ball rolling in your business, non-profit organization... and dare I stretch to say your personal affairs. Knowing what to do, by itself is not enough... in businesses, churches or homes.

                                Application of this book's guidelines will make all of your other books, training, consulting, and manpower pay off. The tendency to just 'intellectualize' this information will be offset by your exposure to the real reasons knowledge hasn't lead to action in your experience. At least, that is the goal!

                                Five Stars

                                5 out of 5 stars Packed with Knowledge!.......2005-06-20

                                Comedian Bill Cosby once sang a metaphorical ditty about a man who sat on the railroad tracks each day, only to be hit by a train. He knew when the train was coming, but he just couldn't apply that knowledge to get out of the way. That circumstance will sound hauntingly familiar to corporate consultants. Consider the experience of two consultants conducting deregulation research for a Latin American utility company. They stumbled over an excellent 500-page report completed years previously by a prior consultant. The document had all the information and analysis the company was seeking, but it had never been utilized. Authors Jeffrey Pfeffer and Robert I. Sutton expose the alarming gap between what senior managers know and what they actually implement. After four years of intensive research into this issue, they uncover valuable lessons on how to make sure your organization doesn't talk itself to death. Today's companies are struggling to overcome inertia and become more nimble. That's why we strongly recommend this book for managers at every level; if nothing else, you'll know what you ought to be doing.

                                3 out of 5 stars Knowledge alone is a watseful Investment .......2004-10-10

                                The only book on the very important subject I know off. The authors share their views on the their a well researched topic.
                                The key issues in Knowing Doing gap are 1. Top management 2. The culture 3. Aura of being knowledgable 4. Focus on sounding great with less emphasis on performance 5. Faulty Measurements 6. Fear.

                                They also cite exeample of companies that have less of this gap by focussing on simplicity, communcation that is imlementation oriented, simple plans that work rather than complex issues such as balance score cards. They indirectly bring out the fact that Top management gap in understanding of the ground realities, has a direct bearing on knowing doing gap.

                                Going by their own emphasis to help readers in reducing the knowing doing gap, they could have reduced the descriptive nature of the book. They could have inserted an overview chart, showing the various symptoms of knowing doing gap in one column, ccauses, remedies, good co examples in another column. Subsequesnt revisions of this book may consider this feedback.
                                Information-Gap Decision Theory (Series on Decision and Risk)
                                Average customer rating: 4 out of 5 stars
                                • Ben-Haim is ignorant of the work of J M Keynes and R Carnap
                                • An extraordinary insight
                                Information-Gap Decision Theory (Series on Decision and Risk)
                                Yakov Ben-Haim
                                Manufacturer: Academic Press
                                ProductGroup: Book
                                Binding: Hardcover

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                                ASIN: 0120882515

                                Book Description

                                Information-Gap Decision Theory presents a distinctive new theory of decision-making under severe uncertainty. Applications in engineering design and analysis, project management, economics, strategic planning, social decision making, environmental management, medical decisions, search and evasion problems, risk assessment, and other areas are discussed.

                                Info-gap theory deals with many of the problems and questions of classical decision analysis such as risk assessment, gambling, value of information, trade-off analysis, and preference reversal, but the distinctive character of info-gap uncertainty repeatedly gives rise to new insights and unique decision algorithms. Furthermore, this book deals with many of the difficult interface issues facing the responsible decision maker such as value judgments concerning risk and immunity to failure, as well as philosophical implications of decision under uncertainty. This book is a fresh approach to the age-old problem of deciding responsibly with deficient information.

                                An info-gap is the disparity between what is known and what needs to be known in order to make a well-founded decision. The book begins with a discussion of info-gap models of uncertainty, which provides an innovative approach to the quantification of severe lack of information.

                                This book can be used in advanced undergraduate and graduate courses on decision theory and risk analysis. It is also of interest to practicing decision analysts and to researchers in decision theory and in human decision-making.

                                Customer Reviews:

                                3 out of 5 stars Ben-Haim is ignorant of the work of J M Keynes and R Carnap.......2005-02-09

                                Yakov Ben-Haim(BH)presents another method for solving problems where the information base is(a) incomplete or(b) nonexistent.BH correctly categorizes these types of decision problems as "Decision under Severe Uncertainty".J M Keynes categorizes these two types of problems as(a) decision making under uncertainty in his General Theory(1936;GT)(or low weight of the evidence in the A Treatise on Probability(1921;TP) in chapter 26)and(b) complete or total uncertainty in the GT and ignorance in the TP.BH has developed a solutions technique called the geometric ellipsoidal information-gap model.It is based on a quadratic form,W.W is a real,symmetric positive definite matrix which determines the shape of the family of ellipsoids of uncertain probability vectors,given a particular level of uncertainty which I will denote as *.The general goal of the decision maker is to obtain a satisfactory objective function output(satisfice)while maximizing his immunity to uncertainty(subject to a minimum uncertainty level).BH shows that his mathematical model can deal completely with the Ellsberg and Popper paradoxes.Thus,the modeling is successful.The major criticism is his failure to compare his approach to other models designed to handle the risk versus uncertainty issue in formal,decision theoretic terms.There is no mention or comparison of the BH model with the Ellsberg,Gardenfors-Sahlin,Levi,Kyburg,L J Cohen,Hogarth-Einhorn,J M Keynes or Carnap models.BH appears to think that only Frank Knight grasped the clear distinction that exists between risk and uncertainty.BH makes the following incorrect claim:"Where Keynes,Carnap and virtually all modern philosophers have erred,however, is in believing that probability is the only("only" is underlined by BH for emphasis)means of handling uncertainty..."(Ben-Haim,p.290).He then quotes Kyburg:"...some novel procedure could be used in a decision theory that is based on some non-probabilistic measure of uncertainty."(ibid.,p.290).Of course,John Maynard Keynes did precisely that back in 1921 in his TP.In fact,this area of Keynes's work in the TP is nearly identical to the results that appear in his unaccepted 1907 Cambridge fellowship thesis and in his successful 1908 Cambridge Fellowship thesis.BH presents his reader with two irrelevant quotations taken from page 3 and pages 281-282 of the TP.The relevant material is contained in chapters 6 and 26 of the TP.In these chapters,Keynes develops his concept of the weight of the evidence.Weight of the evidence is completely independent of probability,however defined.Only in the case where the relevant evidence is made up completely of statistical evidence, accumulated over many years/experiments ,will there be a connection with the standard error of the estimate,which could then serve as a practical measure of the weight.In chapter 26,Keynes normalizes the variable,w,where w denotes weight of the evidence,on the unit interval[0,1],where 0 <=w <=1.Keynes then defines his conventional coefficient of weight and risk,c.The goal of the decision maker is to maximize cA,where A is some outcome, as opposed to probability based decision rules such as the expected value rule,maximize pA,where p is the probability of success(p+q=1)and the expected utility rule,maximize pU(A),where U is a utility function.c is thus a decision weight,not a probability.c=p/(1+q)[2w/(1+w)].I have deducted one star for BH's failure to apply Ockham's razor to his model and another star for his apparent ignorance of basic philosophical literature.Both of these deficiencies could be easily remedied in a revised edition.A five star rating would then be merited.I recommend the purchase of this book to any reader who has the appropriate technical training in decision and optimization theory.

                                5 out of 5 stars An extraordinary insight.......2004-02-02

                                Prof. Ben-Haim has defined a statistic with broad ranging application from ecology to economics to health care. It may be too aggressive to say that this book reveals a fundamental truth but it certainly provides a valuable tool for understanding uncertainty. It is not for the mathematically faint of heart.

                                Taxation of the Entertainment Industry, 2003
                                Average customer rating: Not rated
                                  Taxation of the Entertainment Industry, 2003
                                  Schuyler Moore , and Moore
                                  Manufacturer: Aspen Law & Business
                                  ProductGroup: Book
                                  Binding: Paperback

                                  GeneralGeneral | Taxes | Accounting | Industries & Professions | Business & Investing | Subjects | Books
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                                  ASIN: 0735531390

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