I. S. at Your Service: Knowing and Keeping Your Clients
Average customer rating: Not rated
    I. S. at Your Service: Knowing and Keeping Your Clients
    L. Paul Ouellette
    Manufacturer: Kendall/Hunt Publishing Company
    ProductGroup: Book
    Binding: Unknown Binding

    Customer ServiceCustomer Service | Industries & Professions | Business & Investing | Subjects | Books
    Management & LeadershipManagement & Leadership | Business & Investing | Subjects | Books | Business Ethics | Consolidation & Merger | Decision-Making & Problem Solving | Distribution & Warehouse Management | Industrial | Information Management | Leadership | Management | Management Science | Motivational | Negotiating | Operations Research | Planning & Forecasting | Pricing | Production & Operations | Project Management | Quality Control | Risk Assessment | Statistics | Strategy & Competition | Systems & Planning | Systems Analysis | Teams | Total Quality Management | Training
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    ASIN: 0840387652
    I/s At Your Service: Knowing and Keeping Your Clients (1993)
    Average customer rating: Not rated
      I/s At Your Service: Knowing and Keeping Your Clients (1993)
      L. Paul Ouellette
      Manufacturer: Kendall/Hunt Publishing Company
      ProductGroup: Book
      Binding: Hardcover
      ASIN: B000M6CM44

      501 Critical Reading Questions (Skill Builders in Focus for SAT Practice)
      Average customer rating: Not rated
        501 Critical Reading Questions (Skill Builders in Focus for SAT Practice)
        LearningExpress Editors
        Manufacturer: LearningExpress, LLC
        ProductGroup: Book
        Binding: Paperback

        GeneralGeneral | Job Hunting & Careers | Business & Investing | Subjects | Books
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        3. Reading Comprehension Success in 20 Minutes a Day, 3rd Edition (Skill Builders) Reading Comprehension Success in 20 Minutes a Day, 3rd Edition (Skill Builders)
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        ASIN: 1576855104

        Book Description

        The critical reading section on standardized tests, especially the SAT 1 exam, is often cited as a trouble section for even the best test-takers. Examinees get test-targeted reading comprehension practice questions to score better with LearningExpress' series, Skill Builder in Focus. This specialized drill book provides the focused practice necessary for test-taking success. Plus, all answers are explained, using terms that clarify context, main ideas, themes, and critical thinking skills for effective studying and positive reinforcement. Almost every standardized test in verbal skills, including civil service exams, contains reading comprehension questions. Each practice consists of several passages followed by questions and answer explanations.

        When Good Intentions Run Smack Into Reality: Twelve Lessons to Coach Yourself and OThers to Peek Performance
        Average customer rating: 5 out of 5 stars
        • Ordinary to Extraordinary
        When Good Intentions Run Smack Into Reality: Twelve Lessons to Coach Yourself and OThers to Peek Performance
        Brian Klemmer
        Manufacturer: Insight Publishing Group
        ProductGroup: Book
        Binding: Paperback

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        5. Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams! Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

        ASIN: 1932503285

        Book Description

        Answers the tough questions that come when you are not creating the results you desire.

        Customer Reviews:

        5 out of 5 stars Ordinary to Extraordinary.......2006-04-14

        CEO of Klemmer & Assoc., Brian Klemmer gives useful advice on how to increase intimacy, sales, and production. He uses life-altering ideas to help people become more bold, sustain change, stop feeling trapped, and how to stop being a victim to your feelings. Without cliches or false views of reality, this book will not leave you the way it found you. The book gives you "ten lessons to coach yourself and others to peak performance." The first chapter, "What The Facts Really Mean", alone changed the way I approach situations. It gave me the tools to place correct meanings to past and current experiences.

        Politica de Costes - Sistemas y Proc. Moderno
        Average customer rating: Not rated
          Politica de Costes - Sistemas y Proc. Moderno
          Alfred Hummel
          Manufacturer: Esic
          ProductGroup: Book
          Binding: Paperback

          Production & OperationsProduction & Operations | Management & Leadership | Business & Investing | Subjects | Books
          Production, Operation & ManagementProduction, Operation & Management | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
          SpanishSpanish | Foreign Language Nonfiction | Nonfiction | Subjects | Books
          Producción y OperacionesProducción y Operaciones | Gestión & Liderazgo | Negocios e inversiones | Libros en español | Formats | Books
          No-FicciónNo-Ficción | Libros en español | Formats | Books | Automotriz | Ciencias Sociales | Crimen y Criminales | Educación | Estudios de la Mujer | Feriados | Filosofía | Gobierno | Hechos Verídicos | Planeamiento Urbano y Desarrollo | Política | Sucesos de Actualidad | Transportación
          Dirección ComercialDirección Comercial | Profesional y Técnico | Libros en español | Formats | Books
          Producción, Operación y AdministraciónProducción, Operación y Administración | Industrial, Manufactura y Sistemas Operativos | Ingeniería | Profesional y Técnico | Libros en español | Formats | Books
          ASIN: 847356037X

          Mastering Strategy : Insights from the World's Greatest Leaders and Thinkers
          Average customer rating: 5 out of 5 stars
          • Highly Recommended
          • Mastering Strategy an Answer to Textbook Selection Problem
          • Strategic Process that Works
          • Great strategy model
          • A Strategic Planner's Dream
          Mastering Strategy : Insights from the World's Greatest Leaders and Thinkers
          Jeffrey Rigsby , and Guy Greco
          Manufacturer: McGraw-Hill
          ProductGroup: Book
          Binding: Hardcover

          Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
          LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
          ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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          3. Thunderbird on Global Business Strategy (Wiley Investment) Thunderbird on Global Business Strategy (Wiley Investment)
          4. A Primer on Organizational Behavior (Wiley Series in Management) A Primer on Organizational Behavior (Wiley Series in Management)
          5. Core Concepts of Organizational Behavior Core Concepts of Organizational Behavior

          ASIN: 0071402861

          Book Description

          Up-to-the-minute examples of market-leading companies­­and strategists­­in action

          Strategy that is both creative and pragmatic is today's number one competitive edge. It has been the driving force behind the success of firms, such as McDonald's and Microsoft, and executives like Sam Walton and Jack Welch. Mastering Strategy examines best practices and examples from these and other companies, CEOs, and academics, and details how executives can benchmark them to overcome new questions and problems in today's harder-faster-smarter world.

          From achieving market leadership to managing change, today's business leaders must not only stay atop the latest trends, but also understand and improve the core issues that drive their organizations. By distilling scores of resources into one powerful volume, authors Jeffrey Rigsby and Guy Greco have produced a guidebook for creating new and exciting corporate strategy. Examples include:

          Customer Reviews:

          5 out of 5 stars Highly Recommended.......2004-09-08

          Mastering Strategy provides a way for executives and managers, who have expertise in other fields, to think about organizational design and strategy. The "template" is logical and organizes the complex organizational setting into a group of manageable categories for the purposes of planning, organizing, allocating resources, and evaluating.

          Mastering Strategy deals with the fundamentals that are essential to moving an organization forward regardless of the other tools and models that may be applied along the way.

          If an executive or manager needs a fundamental framework to think about strategy or wants a tool to further the strategic efforts in an organization, Mastering Strategy is a good place to start.

          5 out of 5 stars Mastering Strategy an Answer to Textbook Selection Problem.......2004-02-10

          After using a typical, traditional text for my grad class in Management and Strategy, I discovered Managing Strategy in Amazon. The book was an immediate hit with my students because of the way it distills concepts of strategy as presented in the typical textbook and relates them to the real world of organizations in a practical and readable fashion. I would highly recommend this work to students, faculty, and managers alike. The price is unbeatable and the buyer will have a source which can be used continually in the workplace. Perhaps this books sets a precedent for texts (although it is not the usual text) in other related fields. I would like to see such a format for organizational behavior and for leadership as well.

          L. Gene Elliott, Ph.D.
          Adjunct Professor of Management
          Webster University-Greenville, SC Campus
          Greenville, SC

          5 out of 5 stars Strategic Process that Works.......2003-07-29

          Mastering Strategy by Rigsby and Greco is a truly exceptional piece, which nicely blends academic thought with actionable lessons. The authors manage to superbly tie in insights from some of the world's greatest leaders and make it relevant to any industry or discipline. By managing to coalesce theories and strategies of the finest minds, they proffer forth an Organization Dynamic Model that organizes diverse and specialized disciplines into a workable and understandable framework. Read it, understand it, and most importantly, learn from it. A definite must read for anyone even cursorily involved in strategy formulation or strategic execution.

          5 out of 5 stars Great strategy model.......2003-05-29

          This book does a great job of synthesizing the current state of business strategy thinking and introducing a model for practical application. I am using it in my business and having great success.

          5 out of 5 stars A Strategic Planner's Dream.......2003-03-08

          At last - a straight-forward, practical book on a subject so vitally important in today's challenging business environment. For over 25years, I have been actively engaged in strategic planning, both as a business owner and a consultant and have read countless books on the subject. MASTERING STRATEGY is the most comprehensive and, at the same time, readable of them all. Rigsby and Greco have done a masterful job of identifying the best practices of the world's most successful companies, relating their performance to specific strategic success factors, and developing a strategic planning model based on their research. Moreover, they have tested their ideas in the glaring light of the marketplace through their consulting practices and, in so doing, have demonstrated the efficacy of their model. I strongly recommend this book to anyone in a position of responsibility - or aiming for such a position - in any business, whether small, large or gigantic, as well as to consultants whose focus is on helping their corporate clients improve profitability. Your money and your time will be well invested!

          Milady's Art and Science of Nail Technology
          Average customer rating: 4.5 out of 5 stars
          • Looking For The Book For A New Beginner
          • Additional Foreign Language Curricula
          • Written in Japanese
          • the best nail book out there
          • Everything you need to know
          Milady's Art and Science of Nail Technology

          Manufacturer: Milady
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Job Hunting & Careers | Business & Investing | Subjects | Books
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          4. Milady's Guide to Owning and Operating a Nail Salon Milady's Guide to Owning and Operating a Nail Salon
          5. Milady's Standard Nail Technology Milady's Standard Nail Technology

          ASIN: 1562533266

          Book Description

          Ideal reference for students and practicioners of nail technology.

          Customer Reviews:

          1 out of 5 stars Looking For The Book For A New Beginner.......2006-05-08

          Just would like an overall opinion before i order this book...I am a beginner and already enrolled in a course but the course is only 10 weeks long and i feel i am getting a crash course.... So, i am looking for a good text that is easy to follow and shows step by step , with written as well as pictures. So, i am very anxious to hear back ......Thanks for all the help,,,, and please forgive the rating i gave but it wouldn't let me submit my request without a review ,,,,

          5 out of 5 stars Additional Foreign Language Curricula.......2004-08-07

          This is an excellent book used by our local community college. They likewise have students having primary languages other than English. Readers may want to explore the web site of its publisher at www(dot)delmarlearning(dot)com for additional support publications.

          5 out of 5 stars Written in Japanese.......2003-11-21

          A friend of mine is a nail technician and running her own business. She was telling me today that she had been trying to find some samples of the book in japanese but it seems impossible. Could you please let me know if they come written in Japanese by any chance. She is one of my best friends and I would like to surprise her with the news that she can find the Art & Science of Nail Technology written in Japanese.
          Thanks
          Doina

          5 out of 5 stars the best nail book out there.......2000-10-02

          this book can teach you like you are the only one it is wrote to it is like he knew how to write it so you would understand it I would definately recommend it to anyone that does nails or takes nail technology classes it is so easy to understand

          5 out of 5 stars Everything you need to know.......2000-05-10

          This book contains everything that you will need to become an ace nail tech. I highly recomend that you also purchase the companion workbook.
          Art & Science Nail Technology CD-ROM
          Average customer rating: 3 out of 5 stars
          • It is nice that we finally have an updated book...
          • Good Intentions Gone Bad
          Art & Science Nail Technology CD-ROM
          Milady
          Manufacturer: Delmar Thomson Learning
          ProductGroup: Book
          Binding: CD-ROM

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          4. Preparing for the Practical Exam: Nail Technology Preparing for the Practical Exam: Nail Technology
          5. Milady's Nail Technology Workbook Milady's Nail Technology Workbook

          ASIN: 1562537342

          Book Description

          A new technology product to accompany Milady's Art & Science of Nail Technology, this CD-ROM contains 50 video clips, a pronouncing glossary, and more than 700 multiple choice review questions with rationales. The interactive product is designed for individual student use to enhance classroom learning.

          Customer Reviews:

          4 out of 5 stars It is nice that we finally have an updated book..........2005-08-21

          I felt that the book was basically the same as the previous edition, with the exception of aromatherapy, and electric filing. Unfortionatly no one book can give all of the information that is required about a subject. That is what teaching is all about. I generally supplement the material from other books, and Florida law so our students stay on the right path. Over all I would have to say that this book was above average, and addressed many of the changes in the industry to date.

          2 out of 5 stars Good Intentions Gone Bad.......2003-04-02

          I have taught for years and have been impressed by Milady's dedication to the Industry, until now. This new text book was headed in the right direction, with the addition of some fantastic photos for nail diseases, but it missed it's usual high standards drastically. The chapters, especially those most important to the foundation of education, such as sanitation issues and safety issues towards clients, fall far too short. A school is intended to give the basis of a long and safe career in this industry, yet this book irresponsibley dedicated more time to air brushing (which is difficult at best to learn via a book) then it did to the fundamentals of salon safety for both the tech and the client. I am very very disappointed. The chapters seem to be started off in the right direction, then are seemingly cut severly short. The book is choppy and incomplete at best. Sad to see such unprofessional results from a long time industry leader who has continually been the one who set the standards and raised the bar.
          Art & Science of Nail Technology: Plus E-Videos Bundle
          Average customer rating: Not rated
            Art & Science of Nail Technology: Plus E-Videos Bundle

            Manufacturer: Delmar Pub
            ProductGroup: Book
            Binding: Paperback

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            ASIN: 1401821359
            Miladys Art and Science of Nail Technology- Revised Edition
            Average customer rating: Not rated
              Miladys Art and Science of Nail Technology- Revised Edition
              Editor
              Manufacturer: Milady Publishing
              ProductGroup: Book
              Binding: Hardcover
              ASIN: B000TD0JI6
              Art And Science Of Nail Technology Textbook + Workbook + State Exam Review
              Average customer rating: Not rated
                Art And Science Of Nail Technology Textbook + Workbook + State Exam Review
                Milady
                Manufacturer: Delmar Thomson Learning
                ProductGroup: Book
                Binding: Paperback

                CosmeticsCosmetics | Beauty & Fashion | Health, Mind & Body | Subjects | Books
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                ASIN: 0827392362

                African Development Indicators 2002 (African Development Indicators)
                Average customer rating: Not rated
                  African Development Indicators 2002 (African Development Indicators)
                  World Bank
                  Manufacturer: World Bank
                  ProductGroup: Book
                  Binding: Paperback

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                  Internet Marketing: Readings and Online Resources
                  Average customer rating: Not rated
                    Internet Marketing: Readings and Online Resources
                    Paul S. Richardson
                    Manufacturer: McGraw-Hill/Irwin
                    ProductGroup: Book
                    Binding: Paperback

                    AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
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                    ASIN: 0072427930

                    Book Description

                    Internet Marketing: Readings and Online Resources provides students with an introduction to internet marketing and the informative foundation they need to maneuver through the world of “interactive marketing”. This term describes how marketers are using the Internet to decrease transaction costs, improve brand image, enhance customer relations, and create entirely new distribution channels for products and services. Richardson mixes a collection of current readings to introduce the student to fundamental concepts of internet marketing organized in a traditional principles of marketing approach. Traditional marketing concepts are still valid; what changes in the internet environment are the applications.

                    Intelligent Strategies for Meta Multiple Criteria Decision Making (International Series in Operations Research and Management Science, Volume 33) (International ... in Operations Research & Management Science)
                    Average customer rating: Not rated
                      Intelligent Strategies for Meta Multiple Criteria Decision Making (International Series in Operations Research and Management Science, Volume 33) (International ... in Operations Research & Management Science)
                      Thomas Hanne
                      Manufacturer: Springer
                      ProductGroup: Book
                      Binding: Hardcover

                      GeneralGeneral | Business & Investing | Subjects | Books
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                      Management ScienceManagement Science | Management & Leadership | Business & Investing | Subjects | Books
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                      ASIN: 0792372514

                      Book Description

                      Multiple criteria decision-making research has developed rapidly and has become a main area of research for dealing with complex decision problems which require the consideration of multiple objectives or criteria. Over the past twenty years, numerous multiple criterion decision methods have been developed which are able to solve such problems. However, the selection of an appropriate method to solve a particular decision problem is today's problem for a decision support researcher and decision-maker.
                      Intelligent Strategies for Meta Multiple Criteria Decision-Making deals centrally with the problem of the numerous MCDM methods that can be applied to a decision problem. The book refers to this as a `meta decision problem', and it is this problem that the book analyzes. The author provides two strategies to help the decision-makers select and design an appropriate approach to a complex decision problem. Either of these strategies can be designed into a decision support system itself. One strategy is to use machine learning to design an MCDM method. This is accomplished by applying intelligent techniques, namely neural networks as a structure for approximating functions and evolutionary algorithms as universal learning methods. The other strategy is based on solving the meta decision problem interactively by selecting or designing a method suitable to the specific problem, for example, the constructing of a method from building blocks. This strategy leads to a concept of MCDM networks. Examples of this approach for a decision support system explain the possibilities of applying the elaborated techniques and their mutual interplay. The techniques outlined in the book can be used by researchers, students, and industry practitioners to better model and select appropriate methods for solving complex, multi-objective decision problems.
                      Intelligent Strategies for Meta Multiple Criteria Decision Making(International Series in Operations Research and Management Science)
                      Average customer rating: Not rated
                        Intelligent Strategies for Meta Multiple Criteria Decision Making(International Series in Operations Research and Management Science)
                        Thomas Hanne
                        Manufacturer: Kluwer Academic Publishers
                        ProductGroup: Book
                        Binding: Hardcover
                        ASIN: B000MUWU9M

                        Professional Review Guide for Ccs and Ccs-P Examinations 2003
                        Average customer rating: Not rated
                          Professional Review Guide for Ccs and Ccs-P Examinations 2003
                          Patricia J. Schnering , Calee Leversee , and Christine Wagner
                          Manufacturer: Delmar Pub
                          ProductGroup: Book
                          Binding: Paperback

                          HealthHealth | Insurance | Industries & Professions | Business & Investing | Subjects | Books
                          GeneralGeneral | Administration & Policy | Medicine | Subjects | Books
                          Practice Management & ReimbursementPractice Management & Reimbursement | Administration & Policy | Medicine | Subjects | Books
                          GeneralGeneral | Medicine | Subjects | Books
                          GeneralGeneral | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
                          Practice Management & ReimbursementPractice Management & Reimbursement | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
                          ASIN: 0970457294
                          Professional Review Guide for the Ccs and Ccs-P Examinations 2003
                          Average customer rating: Not rated
                            Professional Review Guide for the Ccs and Ccs-P Examinations 2003
                            Particia Schnering
                            Manufacturer: Delmar Pub
                            ProductGroup: Book
                            Binding: Paperback

                            Study GuidesStudy Guides | Reference | Subjects | Books
                            ASIN: 1932152113
                            Professional Review Guide for Ccs and Ccs-P Examinations 2003 Edition
                            Average customer rating: Not rated
                              Professional Review Guide for Ccs and Ccs-P Examinations 2003 Edition

                              Manufacturer: Delmar Pub
                              ProductGroup: Book
                              Binding: Hardcover

                              GeneralGeneral | Insurance | Industries & Professions | Business & Investing | Subjects | Books
                              HealthHealth | Insurance | Industries & Professions | Business & Investing | Subjects | Books
                              GeneralGeneral | Administration & Policy | Medicine | Subjects | Books
                              Hospital AdministrationHospital Administration | Administration & Policy | Medicine | Subjects | Books
                              Practice Management & ReimbursementPractice Management & Reimbursement | Administration & Policy | Medicine | Subjects | Books
                              GeneralGeneral | Medicine | Subjects | Books
                              GeneralGeneral | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
                              Practice Management & ReimbursementPractice Management & Reimbursement | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
                              ASIN: 1932152032

                              Books:

                              1. Implementing Quality on the Shop Floor: A Practical Guide
                              2. Insights to Performance Excellence 2002: An Inside Look at the 2002 Baldrige Award Criteria
                              3. Kompass Netherlands 2002 (Kompass Netherlands, 2002)
                              4. Making Money in Russia & Ukraine: Making Money Internationally
                              5. Managing Core Public Services
                              6. Market Share Reporter 1999: An Annual Compilation of Reported Market Share Data on Companies, Products, and Services (Market Share Reporter)
                              7. Modern Brewery Age Blue Book 2005 (Modern Brewery Age Blue Book (2 Vol Set))
                              8. Multifunctionality: The Policy Implications
                              9. Mutual Fund Fact Book 1999: A Guide to the Trends and Statistics Observed and Recorded in the Mut Ual Fund Industry (Mutual Fund Fact Book, 1999)
                              10. Netrepreneur: The Dimension of Transferring Your Business Model to the Internet

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