Work Smarter...Not Harder! : The Service That Sells! Workbook : 21 Guaranteed Ways to Serve Better, Sell More and Put More Cash in Your Pocket!

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Work Smarter...Not Harder! : The Service That Sells! Workbook : 21 Guaranteed Ways to Serve Better, Sell More and Put More Cash in Your Pocket!
Phil Roberts
Manufacturer: Pencom
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
General | Reference | Business & Investing | Subjects | Books
General | Reference | Subjects | Books
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Service That Sells! the Art of Profitable Hospitality

ASIN: 1879239035

Book Description

From the bestselling author on negotiation, The New Negotiating Edge is not about what people ought to do, rationally or otherwise. It is about how people really behave and what you can do about it.

Customer Reviews:

New approach means "as opposed to the usual approach"...........2003-11-25

Gavin Kennedy teaches the Negotiation module within the Heriot-Watt University MBA program (Edinburgh Business School), which is available on-campus and by distance learning. Having taken his module via distance learning, I can say that this book covers much of the same material thus making it available to those who do not have access to the Negotiation module.

His "new approach" is opposed to the usual negotiation stance whereby we try to "win" at negotiation by "beating" the other side, and we must learn "tactics" to prepare ourselves better to win.

I like Gavin's approach much better: he teaches that a principled approach is the only way for both sides to get what they want, and that it will go farther to maintaining the relationship for future negotiation. Negotiation is just one of several modes of conduct within relationships; there is also force, coercion, persuasion, influencing, etc., but not all of these modes will do when both sides are of equal status and want to maintain a good relationship.

For example, Gavin teaches that one should never give up something (some point, issue, item) without getting something in return. In order to do such, you must know what the issues are, what priority you place on each, and on what points you think the other side may be willing to concede. Then, you can trade one of your lower priority negotiables for one that is higher priority for you. Maybe this idea is self-evident for others, but it wasn't for me, and I have since used this in all of my negotiations, especially contractual and job responsibilities.

I recommend this highly to those who feel that you have been cheated in too many negotiating situations. I give it only 4 stars, however, as I feel that he could have included a chapter summarising some of the other negotiation teachings out there.

Very disappointing !.......2001-03-05

"The new negotiating egdge", a title that was for me a promise for new ideas, new concept, new material and... just a rehash of what's has been said already (with other words). Disappointing !

Book Description

Would you like to learn more about using Excel®? Are looking for an easier way to solve statistical quality control problems? Statistical Quality Control (SQC) experts Steven Zimmerman and Marjorie Icenogle have updated their guide that combines the power of each into this one integrated book and CD-Rom. While this introduction to SQC is for beginners to either quality or to the software product Excel, those with a more advanced knowledge of SQC and Excel will also find this book valuable to incorporate the two.

Customer Reviews:

OK.......2007-01-05

This book is very helpfull for my job (my english is not good, I hope you can understend me)

Excellent way to learn Excel charting and SPC.......2001-07-06

This book does double duty by teaching the basics of Excel and basic statistics. It starts with the assumption that you know nothing about Excel, which can be skipped if you are familiar with the product, then starts tying things together with a chapter on fundamental statistics using Excel. From there the book devotes a foundation chapter on distributions, which is a nice refresher if you're a bit rusty, and next covers functions and data analysis tools that come with Excel 97 or higher that you're be using throughout the remainder of the book.

The remaining chapters thoroughly cover statistical process control charts (X-Bar, R, p, np, c and u), and process capability. You'll learn much about SPC from this part of the book, as well as some advanced Excel charting techniques. Also, the material with which you'll be working is provided on the accompanying disk, saving a lot of time by avoiding creating spreadsheets from scratch.

Pareto charts and Ishikawa (fishbone) diagrams are also covered, as well as advanced distributions such as binomial and hypergeometric, and excellent material and techniques for determining operating characteristics and power curves.

This is an excellent learning tool that has additional value from the accompanying spreadsheets that can be used on real projects with modification and expansion. I use the spreadsheets as a basic library of templates, which have proven to be real time savers. The book is clearly written and easy to follow, making it ideal for self-study.

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A Wealth of internet marketing information at your fingertips!

Immediate practical advice for internet superstars

A Wealth of Marketing Info!

Hot Web Marketing Ideas From Around the Globe

Web Marketing Secrets Revealed

Confessions of Shameless Internet Promoters
Debbie Allen
Manufacturer: Success Showcase Publishing
ProductGroup: Book
Binding: Paperback

Strategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
Systems & Planning | Management & Leadership | Business & Investing | Subjects | Books
General | Business & Investing | Subjects | Books
Direct | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
Web Marketing | Business & Culture | Computers & Internet | Subjects | Books
E-Commerce | Business & Culture | Computers & Internet | Subjects | Books
General | Computers & Internet | Subjects | Books
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Confessions of Shameless Self-Promoters: Great Marketing Gurus Share Their Innovative, Proven, and Low-Cost Marketing Strategies to Maximize Your Success!

Confessions of Shameless Self Promoters

The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less

31 Days to Millionaire Marketing Miracles

From Entrepreneur to Infopreneur: Make Money with books, E-Books and Information Products

ASIN: 0965096564

Book Description

If you are serious about making it BIG on the Internet this book is for you. The world's most successful online marketing experts share their proven marketing strategies and secrets to success! You will discover: The art of hypnotic emails, how to build a website that sizzles and sells, low cost to no cost online marketing secrets and how to create effective online alliances to magnify your marketing.

Customer Reviews:

A Wealth of internet marketing information at your fingertips!.......2005-08-10

Debbie did a superb job in editing and compiling this rare collection of hundreds of "internet marketing how-to gems" into an easily-understandable, valuable book. A complete "course in a book", even for us experienced internet marketers, Debbie takes the reader from start to finish in sharing her insights as well as those from all of her many noted contributors.

Most internet marketing books are too basic/fluff, this one is not. Exceptionally well written and a "must get" for anyone who wants to do business online. Nice work, Debbie!

Immediate practical advice for internet superstars.......2003-03-01

I wish I had read this book cover to cover the minute I got it. Silly me, I waited for a good time. The time to read it is the minute you can lay your hands on it...but only if you want the wisdom of the most savvy, prosperous folks who use the internet for business.

Each author has done their best to give their hottest tips for internet promotion and success. You cannot learn these tips unless you've walked the road and fell in a few holes along the way. Save yourself the tumble. Buy this book!

A Wealth of Marketing Info!.......2003-01-09

There is a HUGE amount of marketing information, from basics to the extreme, for entrepreneurs online! All of this information comes straight from those who know! This is a must have for anyone who markets or sells online.

Hot Web Marketing Ideas From Around the Globe.......2002-11-21

How often do you get access to leading experts from around the world in the hot new marketing topic - Internet Promotion?

Let's face it - rarely.

This is a 'must have' book for anyone seriously wanting to cut through the Internet clutter and market their service or product on line.

The wealth of ideas and tips from experts around the world make it essential reading from the novice through to the marketing professional.

I'm proud to have been a contributer to the book and highly recommend it to my clients and audiences I speak to around Australia and overseas.

The honeymoon period is over for the net and this book will show you practical, down to earth tips to make the most of this new medium.

I really like the way the book captures the best ideas and latest edge thinking from around the world. There are not many publications that can provide this perspective.

Debbie has done a great job pulling it all together and this will be a great addition to any business library.

Web Marketing Secrets Revealed.......2002-11-21

This is a 'must have' book for anyone seriously wanting to cut through the Internet clutter and market their service or product on line.

The wealth of ideas and tips from experts around the world make it essential reading from the novice through to the marketing professional.

I'm proud to have been a contributer to the book and highly recommend it to my clients and audiences I speak to around Australia and overseas.

If you are still not convinced visit my website at ... and I'll show you why it's so important to sort the Internet 'hype'from reality.

Th ehoneymoon period is over for the net and this book will show you practical, down to earth tips top make the most of this new medium.

Thomas Murrell
International Business Speaker
Managing Director
8M Media & Communications
AUSTRALIA
...

Book Description

This book examines the recent rapid economic expansion in Thailand, and in Southeast Asia more generally. In a highly original argument, Unger considers the unique organization of Thai society, and the impact this has had on the country's institutions, and their political and economic outcomes. Unger takes an interdisciplinary approach, building on the literatures of social capital and embedded autonomy. The book's general, comparative discussion of social infrastructure is supplemented by case studies of specific sectors.

Customer Reviews:

Clear and Useful.......2000-10-29

I had the chance to study in Professor's Unger class at Georgetown University. This book that I read after leaving Georgetown University encompasses all the details related to this very specific subject which makes its reading useful and makes the book worth keeping. Clarity and exhaustiveness are the main qualities of this outstanding book.

Customer Reviews:

Nice book, but incomplete.......1999-12-12

This book is a review of Coke advertising during WWII. It's fairly complete, but missing some ads. Each ad takes 1 page, and is acompanied by the author's notes. No mention of other Coca-Cola wartime productions, such as the Heaslip "Airplane Hangers" or spotter cards. I wish it had covered these other items, since they relate more directly to the war than the ads.

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The Action Selling Sales Training Book Series (Action Selling Book Series)
Duane Sparks
Manufacturer: The Sales Board
ProductGroup: Book
Binding: Paperback

Insurance | Automotive | Nonfiction | Subjects | Books
ASIN: 097535695X

Product Description

The Action Selling Sales Training and Selling Skills Book Series includes: - Action Selling: How to sell like a professional, even if you think you are one. -Selling Your Price: How to escape the race to the bargain basement - Questions: The Answer to Sales - Masters of Loyalty: How to turn your sales force into a loyalty force The Action Selling Book Series will dramatically improve the sales behavior of your sales force. Action Selling: Are your salespeople "Winging It" during calls? With Action Selling, they`ll learn the Five Critical Sales Skills that really matter and how to follow a proven process that has helped over 300,000 become top selling producers. Selling Your Price: Do your salespeople rely on old habits, manipulative tricks or price concessions to close the sale? With Selling Your Price, salespeople learn how to sell value and protect margins while winning more business. Questions: The Answer to Sales: Do your salespeople depend on the gift of gab to win sales? With Questions, they`ll know how and when to ask the best-questions that lead to gaining commitment. Masters of Loyalty: Do your salespeople sell loyalty? With Masters, they`ll learn how to create real loyalty; loyalty that makes customers stop shopping and be forever deaf to competitor`s appeals.

Insurance Reform: Consumer Action in the Progressive Era

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Insurance Reform: Consumer Action in the Progressive Era
H. Roger Grant
Manufacturer: Iowa State Univ Pr (Trd)
ProductGroup: Book
Binding: Paperback
ASIN: 0813812100

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Life Insurance in Action

Manufacturer: Kaplan Publishing
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

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Life Insurance in Action

Manufacturer: Dearborn a Kaplan Professional Company
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Book Description

This course explains how life insurance can be a means of attaining financial security during life and after death. This is a short, focused course explains the many applications of life insurance products and how their flexibility allows them to cover a wide range of clients' needs.

If you are taking this course for CE, the CE exam will automatically be added to your basket when selecting CE credit. Certain states require that a proctor or monitor supervise the exam taking process.

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Theodore Roosevelt, the man of action.
John Hancock Mutual Life Insurance Company.
Manufacturer: Boston: John Hancock Mutual Life Insurance Company
ProductGroup: Book
Binding: Paperback
ASIN: B000M57FZQ

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AALU members take action items to Capitol Hill.(AALU CONVENTION REPORT)(Association for Advanced Life Underwriting ): An article from: National Underwriter Life & Health
Warren S. Hersch
Manufacturer: The National Underwriter Company
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books
General | Business & Investing | Subjects | e-Docs | Formats | Books
ASIN: B000ALQWX8
Release Date: 2006-07-14

Book Description

This digital document is an article from National Underwriter Life & Health, published by The National Underwriter Company on May 9, 2005. The length of the article is 867 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: AALU members take action items to Capitol Hill.(AALU CONVENTION REPORT)(Association for Advanced Life Underwriting )
Author: Warren S. Hersch
Publication: National Underwriter Life & Health (Magazine/Journal)
Date: May 9, 2005
Publisher: The National Underwriter Company
Volume: 109 Issue: 18 Page: 10(1)

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Action on TRIA extension not likely until next year.(Legislation)(Terrorism Risk Insurance Act ) : An article from: National Underwriter Life & Health

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Action on TRIA extension not likely until next year.(Legislation)(Terrorism Risk Insurance Act ) : An article from: National Underwriter Life & Health
Arthur D. Postal
Manufacturer: The National Underwriter Company
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Terrorism | Current Events | Nonfiction | Subjects | Books

Book Description

This digital document is an article from National Underwriter Life & Health, published by The National Underwriter Company on October 18, 2004. The length of the article is 508 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Action on TRIA extension not likely until next year.(Legislation)(Terrorism Risk Insurance Act )
Author: Arthur D. Postal
Publication: National Underwriter Life & Health (Magazine/Journal)
Date: October 18, 2004
Publisher: The National Underwriter Company
Volume: 108 Issue: 39 Page: 8(1)

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Boomer diagnosis: 'financial paralysis': survey finds widespread lack, of understanding stymies action.(Markets): An article from: National Underwriter Life & Health

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Boomer diagnosis: 'financial paralysis': survey finds widespread lack, of understanding stymies action.(Markets): An article from: National Underwriter Life & Health
Trevor Thomas
Manufacturer: The National Underwriter Company
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from National Underwriter Life & Health, published by The National Underwriter Company on November 1, 2004. The length of the article is 800 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Boomer diagnosis: 'financial paralysis': survey finds widespread lack, of understanding stymies action.(Markets)
Author: Trevor Thomas
Publication: National Underwriter Life & Health (Magazine/Journal)
Date: November 1, 2004
Publisher: The National Underwriter Company
Volume: 108 Issue: 41 Page: 7(1)

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Broker sues to protect rebating. (R.K. Nelson & Associates): An article from: National Underwriter Property & Casualty-Risk & Benefits Management

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Broker sues to protect rebating. (R.K. Nelson & Associates): An article from: National Underwriter Property & Casualty-Risk & Benefits Management
Colleen Mulcahy
Manufacturer: The National Underwriter Company
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, published by The National Underwriter Company on May 20, 1991. The length of the article is 626 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Broker sues to protect rebating. (R.K. Nelson & Associates)
Author: Colleen Mulcahy
Publication: National Underwriter Property & Casualty-Risk & Benefits Management (Magazine/Journal)
Date: May 20, 1991
Publisher: The National Underwriter Company
Issue: n20 Page: p27(2)

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Building owner poised to return keys if lender pursues foreclosure bid. (International Corporate Center; Travelers Insurance Co. files foreclosure action ... from: Westchester County Business Journal

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Building owner poised to return keys if lender pursues foreclosure bid. (International Corporate Center; Travelers Insurance Co. files foreclosure action ... from: Westchester County Business Journal
John Jordan
Manufacturer: Westfair Communications, Inc.
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Westchester County Business Journal, published by Westfair Communications, Inc. on March 16, 1992. The length of the article is 771 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Building owner poised to return keys if lender pursues foreclosure bid. (International Corporate Center; Travelers Insurance Co. files foreclosure action against 7-11 South Broadway Co.)
Author: John Jordan
Publication: Westchester County Business Journal (Magazine/Journal)
Date: March 16, 1992
Publisher: Westfair Communications, Inc.
Volume: v31 Issue: n11 Page: p1(2)

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