Washington Business Directory 2002: The Ultimate Sales & Credit Tool (Washington Business Directory)

Book Description

"This is a book that should be on the desk of anyone truly concerned with reliability. The whole question of conditional reliabilities is current and important; and, the question of reliability generalization is being opened out and moving away from Cronbach’s approach. The topic is an important one."

--Richard L. Gorsuch, Director of Research in Graduate School of Psychology, Fuller Theological Seminary

Should a high school diploma be awarded to students based on their score on a final exit exam? Should businesses deny employment to people based on their score on a personality test? In a world of "high stakes" testing, it has become more important than ever to make certain the scores on which we base our decisions are reliable. Aimed at helping researchers create and evaluate scores better, this reader presents the basic concepts of classical (or "true score") and modern ("generalizability") test theory. Beginning with a review of reliability and validity issues in measurement, the book covers score reliability, reliability induction, and reliability generalization. Exercises with sample data are included at the end of each section so readers can demonstrate knowledge of the principles.

About the Author

Bruce Thompson is Professor and Distinguished Research Scholar, Department of Educational Psychology, Texas A&M University, and Adjunct Professor of Family and Community Medicine, Baylor College of Medicine (Houston). He is a Fellow of the American Psychological Association and an elected member of the Executive Council of the American Educational Research Association. Thompson is also the editor of the Sage Publications journal Educational and Psychological Measurement.

Customer Reviews:

a review and a meta analysis of reliability issues.......2006-11-04

The book has a good conception as it presents not only the works from Professor Thompson and other researchers on the "same side" of the concept of reliability, but also the "opposite side", this provides an opportunity to compare and decide which is the best side. The book presents a set of papers presented previously in different journals and this is also a very good idea specially for people not having access to those materials. It has a good introductory chapter concerning G theory.
But...I think the main points of reliability are still limited and sometimes wrong, we have to wait for another book having the correct meaning of Cronbach's alfa, of Spearman-Brown prophecy formula and the standard error of measurement, as the datametrics and psychometrics points of view are confronted and not convergent.
All the interpretations are in a very traditional point of view, and something more has to be explained and developed.
I bought this book as it announces that it has the most relevant and actual information, this is true up to 2003, I think no other book presents updated information on this topic.

Book Description

been rapidly spreading the influence of large multinational forms of organization. An integral part of this process has been the rise of organizational cultures unique to particular firms. In a world where such cultures are often in conflict with the societies in which they operate, how can we understand the workings of cultural patterns and the kinds of transformations they can create?

This concise introductory text provides succinct analysis of organizational cultures and types of change they can set in motion. Culture is used in an original way to bring together and make sense of central issues in organizational behavior. The volume explores the way in which forms of culture can influence styles of management, attitudes towards leadership, the level of motivation in the workplace and hidden agendas in group dynamics. It raises the important issue of whether there can be such a thing as a right design for an organization, and brings into focus the major implications and dangers of the growing numbers of supranational firms both in terms of internal structure and for the context in which they function. Throughout, the author succeeds in weaving together behavior and organization, reconciling the traditional divorce between psychology and sociology in the field.

Drawing on case studies from Europe, Asia, and Africa, this book provides a truly international insight into forms of organizational behavior. Detailed chapter objectives and summaries are provided to aid progress and self assessment, as well as comprehensive reading lists.

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A Must Have for Quality Improvement

Five Stars for "Fundamentals"

Fundamental Concepts of Quality Improvement

Manufacturer: ASQ Quality Press
ProductGroup: Book
Binding: Hardcover

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Total Quality: Management, Organization and Strategy

Quality Toolbox

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Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials)

ASIN: 0873895258

Book Description

For decades, organizations around the world have been using quality concepts and practices to improve performance and increase productivity. Now as other organizations strive to achieve similar results, they are often struggling to understand and implement these quality principles. This is the focus of Fundamental Concepts of Quality Improvement, which provides a thorough overview of the essential quality principals as presented by an international collection of respected quality experts. The book approaches quality improvement from an "industry neutral" perspective that highlights the similarities in approaches and techniques across a broad range of industries. Therefore the book provides a very inclusive look at the fundamentals of quality that will appeal to a wide range of readers.

The book is divided into four sections: quality basics, teams, continuous improvement, and case studies. The sections of the book are set to follow the ASQ Certified Quality Improvement Associate Body of Knowledge. This makes the book a great reference for anyone preparing for this exam, as well as an outstanding text for anyone looking to gain a better understanding of quality.

Customer Reviews:

A Must Have for Quality Improvement.......2002-02-22

Dr. Hartman has developed an invaluable resource which allows the reader the opportunity to learn quality improvement from a wealth of renowned authors.
- Mark T. Smith, Retired
Former Director-Local Integration
Sprint

Five Stars for "Fundamentals".......2002-02-15

"Fundamental Concepts of Quality Improvement" is an excellent resource for business owners and professionals trying to make sense of the mass of information about continuous improvement. This book provides basic information about important concepts such as quality philosophies, teamwork, and improvement tools. The most useful part of the book, however, just may well be the excellent selection of case studies. These case studies provide useful examples about how to acutally DO continuous improvement rather than just address conceptual or technical issues. The cases address applications in medical, service and educational settings, rather than just the typical manufacturing applications. I can actually apply the information in this book to improve my dental practice. I highly recommend this book to anyone who wants to make their company better!!!

Book Description

Do you think an SME would be the perfect answer to your training needs? While SMEs may know everything there is to know about their subject area, chances are they need a lesson on how to train. This Info-line helps SMEs understand adult learning theories and presents a step-by-step approach that teaches SMEs how to design an effective training program.

Book Description

Recorded history is a finely-woven magic fabric of intricate lies about events predating the sixteenth century. There is not a single piece of evidence that can be reliably and independently traced back earlier than the eleventh century. This book details events that are substantiated by hard facts and logic, and validated by new astronomical research and statistical analysis of ancient sources.

Customer Reviews:

Has history been tampered with?.......2007-10-23

Watch Video Here: http://www.amazon.com/review/RAZQNMXM4M9CL Has history been tampered with? Yes, it has! Did events and eras such as the crucifixion of Jesus Christ, the Roman Empire , the Dark Ages, and the Renaissance, actually occur within a very different chronology from what we've been told? Yes, they certainly did!

The history of humankind is both drastically shorter and dramatically different than generally presumed.

Why is it so? On one hand, it was usual custom to justify the claims to title and land by age and ancestry, and on the other the court historians knew only too well how to please their masters. The so called universal classic world history is a pack of intricate lies for all events prior to the 16th century. World history as we learn it today was entirely fabricated in the 16th-18th centuries. It's likely that nobody told you before, but

there is not a single piece of firm written evidence or artefact that is reliably and independently dated prior to the 11th century.

Naturally, after what you've learned in school and university, you will not easily believe that the classical history of ancient Rome, Greece, Asia, Egypt, China, Japan, India, etc., is manifestly false.

You will point accusing finger to the pyramids in Egypt, to the Coliseum in Rome and Great Wall of China etc., and claim, aren't they really ancient, thousands of years ancient? Well, there is no valid scientific proof that they are older than 1000 years!

The oldest original written document that can be reliably dated belongs to the 11th century!

New research asserts that Homo sapiens invented writing (including hieroglyphics) only 1000 years ago. Once invented, writing skills were immediately and irreversibly put to the use of ruling powers and science.

The consensual chronology we live with was essentially crafted in the 16th century by the Jesuits.

The world history was compiled from contradictory mix of innumerable copies of ancient Latin and Greek manuscripts and other irrefutable proofs delivered by late mediaeval astronomers that were cemented by the authority of writings of the Church Fathers.

Early in life, we learn about ancient history. Children love the magical lessons of history - they are like fairy tales. Teachers recite breathtaking stories; very soon We learn by heart the names and deeds of brave warriors, wise philosophers, fabulous pharaohs, cunning high priests and greedy scribes.

We learn of gigantic pyramids and sinister castles, kings and queens, dukes and barons, powerful heroes and beautiful ladies, emaciated saints and low-life traitors.

Ancient history is based documents, manuscripts, printed books, paintings, monuments and artefacts - called primary sources.

The problem is that neither these ancient documents, nor events described therein can be irrefutably dated, moreover they contradict each other for the most part.

When a school textbook tells us that Genghis Khan in year X or Alexander in year Y, have each conquered half of the world, it means only that it is so said in some of the written sources.

There are no answers to simple questions:

When were these primary sources written?

Where and by whom were these sources found?

It is wrongly presumed that ancient and medieval chronicles, written by Genghis Khan's or Alexander the Great contemporaries and eyewitnesses, are readily available. Actually, only sources written hundreds or even thousands of years after the events are there, compiled mostly in the 16th 18th centuries, or even later.

As a rule, these sources suffered considerable multiple manipulations, falsifications and distortions by editing. At the same time,

innumerable originals of ancient documents under various pretexts were destroyed in Europe under various pretexts.

The names of persons and geographical sites often changed meaning and location during the course of the centuries.

Geographical locations became clearly defined on maps only with the advent of printing.

This made possible the circulation of identical copies of the same map for purposes of the military, navigation, education and governance tasks.

Historians from Oxford say: "hey, everybody knows that Julius Caesar lived in the first century B.C.

`Julius Caesar' statement is only a point of view as

there is simply no irrefutable documentary proof that Julius Caesar or any other great name of antiquity ever existed.

Better than that - extremely rare sources that can be reliably dated back to the 10th-14th centuries A D, do not show the polished picture of classical history.

They show a picture both contradictory and confusing.

All methods of dating of ancient sources and artefacts are erroneous:

Radio-carbon C14 method produces dating with exactitude of plus minus 1500 years, therefore it is too crude for dating of events in historical timeframe!

The Almagest tractate, which lies as corner stone contemporary chronology, compiled in the 2nd century A D by Ptolemy, the founding father of astronomy, contains astronomical data of 9th to 16th century!

The Bronze Age,that has supposedly began 5000 years ago. Bronze is made of 90% copper and 10% tin, but the technology for tin extraction dates back to 14th century A D!.

All eclipses contained in manuscripts, like Thucydides one, relating 'ancient' events have exclusively medieval dating. All horoscopes cut in stone or painted in Egyptian temples, like Dendera have exclusively early medieval dating solutions.

Not quite what you have learned in school? Open your eyes, and, you will find sufficient proof to reach step by step the inevitable conclusion that the classical chronology is false and therefore, that the history of ancient and medieval world universally accepted today, is also false. Have a fresh outlook on everything said or printed about "ancient" and "enigmatic" Roman, Greek and Egyptian, medieval as well as all other "lost and found" civilizations.

Antiquity and Dark Ages are phantoms invented in the 16th 18th and polished in 19th 20thcenturies. Human civilization is in fact barely 1000 years old!

This book will change your perception of History forever!
What if Ancient Rome, Greece and Egypt were invented during Renaissance?
What if The Old Testament was a rendition of events of the Middle Ages?
What if Jesus Christ was born in 1053 and crucified in 1086 AD?
Sounds Unbelievable?
Not after you've read "History: Fiction or Science?" by Anatoly Fomenko, the genius mathematician.
Armed with astronomy and computers Anatoly Fomenko turns History into a rocket science.

Calculations are only as good as your numbers.......2007-08-03

Yes, we can all agree that mainstream history is nearly 100% BS due to politics, economics, ego, problems with dating techniques, and various conspiracies. Agreed. But, I've been researching the distinct possibility that human history (in terms of civilizations) are much more ancient than we've been told, so coming across this book was very interesting to me. I wondered how Fomenko could be wrong (if at all) because he is very persuasive in his presentations. Then it dawned on me. If at previous times in prehistory, due to the various catastrophies that are well documented (comets, asteroids, planetary disruptions, plasma discharge, pole reversals, etc) the Earth was in a different position in relation to the sun, different tilt on its axis, different orbit, different rotation (in terms of velocity and DIRECTION), and the continents were in different positions, then would this not cause the ancients to see the sky (constellations) differently? In other words, is Fomenko making erronious assumptions about the physics of the Earth in pre-history, which then corrupt his data with regards to dating the relevant astrology? The last event to seriously disrupt our planet occured roughly 3500 years ago, according to other good researchers, so is it possible Fomenko has been confused by this? The vastly different physics of our planet in the not so distant past may explain this confusion, which is not to say the "mainstream" version of history is correct; on the contrary. I am not an expert in these fields, but wanted to see if this idea could spark discussion.

Pants on fire?.......2007-07-19

Will people ever read before spamming? Yes, Jesuits could not rewrite world history alone, they had help. Anyway, Dr Prof Acad A.Fomenko does not point to jesuits as the driving force of world wide history manipulation in published volumes 1,2,3;, actually he barely mentions the poor devils. Check it with 'Search inside' feature, please. China is rarely mentioned either, in fact, Dr Fomenko is completely eurocentric. Right, his theory contradicts all mainstream schools of history, because in their actual state they are all built on blatantly erroneus chronology. You don't need a mysterious cabal (conspiracy) to falsify history, the falsification is its modus operandi. It is inherent to history(ians) to falsify (distort) events, as it is inherent to humans to boast as it is inherent to power (authority) to legimize itself by referrring to glorious past made to its own order. Dr Prof Fomenko and team have identified scores of instances of such manipulation in Russian, European, etc.. history, and delivered valid statistical proof thereof. His own 'reconstruction' is completely another story. Forget c14 as a valid method of dating. W.Libby has initially discovered a brilliant method of INDEPENDENT dating. Too bad, c14 method has become a joke after a forced marrige with dendrochronology with consensual chronological scale inbuilt. Radiocarbon method can't stand blind tests, but is so very productive as a rubberstamp.

Accepted History & Chronology Must Be Changed. .......2007-04-09

There is no doubt that history as most know it is a sham, & institution's version of History both University & Church is fradulent & inaccurate. Everything was established with an agenda, The real "Dark Ages" are now when we have access to incredible amounts of information past authorities & more important 'common folk' didn't have but our institutions & educators are slow to evolve because of what has ignorantly & arrogantly been taught for too long. This is on many subjects not just Chronology.

For anyone to question "Why would a Mathematician have anything credible to say of History?" The answer is from Dr. Fomenko's preface in the book: "It would be worthwhile to remind the reader that in the XVI-XVII century Chronology was considered to be a subdivision of Mathematics." These volumes could possibly be some of the most important works to date & should be read by everyone with an interest in History, especially professors & educators who have a duty to the public. I have read both books & must say that 'Chronology 1' has some very eye opening & revolutionary information. Even if these volumes are part true the implications are profound & opens the doors to further investigations & questions which must be done. I speak several different lanquages & must say the logic Dr. Fomenko uses with "inflection" of words & words being read from left to right in one region & right to left in another then written backwards, the removal of vowels & get down to basics of words, or different cities & locations having the same name etc. is correct. Vowel usage has always been optional & varied, actually complicating linquistics & study. The first thing one has to understand is that words never had a fixed spelling in history like we do now, the spelling of words was mutable & regional, as well as names & titles of people were vast, varied & changed, NOTHING WAS FIXED or understood linear. Matters of Life & Death as well as financial profiteering yesterday & today were & are made with ignorant, illogical & conspiratorial views of history & reality, it's time people get closer to the Truth & society collectively grow up.

Very Interesting.......2007-03-07

It is a good proposal and I believe it will mature into something even better in the future. I think it deserves to be read.

The Bulgarian Economy in Transition (Studies of Communism in Transition)

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The Bulgarian Economy in Transition (Studies of Communism in Transition)
John A. Bristow
Manufacturer: Edward Elgar Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 1852789948

The Bulgarian Economy in Transition. (book reviews): An article from: Comparative Economic Studies

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The Bulgarian Economy in Transition. (book reviews): An article from: Comparative Economic Studies
Iliana Zloch-Christy
Manufacturer: Association for Comparative Economic Studies
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Comparative Economic Studies, published by Association for Comparative Economic Studies on September 22, 1997. The length of the article is 807 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: The Bulgarian Economy in Transition. (book reviews)
Author: Iliana Zloch-Christy
Publication: Comparative Economic Studies (Refereed)
Date: September 22, 1997
Publisher: Association for Comparative Economic Studies
Volume: v39 Issue: n3-4 Page: p95(2)

Article Type: Book Review

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The Bulgarian Economy: Lessons from Reform During Early Transition

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The Bulgarian Economy: Lessons from Reform During Early Transition

Manufacturer: Brookfield Vermont
ProductGroup: Book
Binding: Hardcover

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ASIN: 1859723365

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Great Ideas to help shorten your sales cycle

Buy One Sales Book and Stick to the Plan

Must read for large account selling and closing large deals

Short Cycle Selling: Beating Your Competitors in the Sales Race
Jim Kasper
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies

ASIN: 0071388737

Book Description

The first book on short cycle sellingthe fast-track route to a higher closing ratio

Sales professionals today waste untold hours worrying about identifying, tracking, and timing their sales cycles. In Short Cycle Selling, author Jim Kasper trains his sights on the only important concept and goal in sales cyclesshortening them. He walks professionals point-by-point through the series of steps that constitute the sales cyclefrom identifying prospects to negotiating and closingand at each step shows how to streamline the process.

Short Cycle Selling is the first book to deal specifically with proven techniques that condense the time from prospecting to closing, while taking advantage of today's most innovative concepts in selling skills and E-technology. Packed with case studies and actual examples of short cycle selling successand techniques that were field tested on clients from Amoco and Pentax to Wells Fargo Bankthis hands-on book reveals how to:

Land more accounts
Achieve greater sales volumes
Generate greater sales income and satisfaction

Download Description

Customer Reviews:

Great Ideas to help shorten your sales cycle.......2002-05-30

As a business owner I HIGHLY recommend this book. If you are currently selling products and services in a market where the sales cycle tends to drag on, then Short Cycle Selling is a great resource in reducing this potential lenghty process. I found myself stopping to take notes as I read the book. I have already started to implement some of the ideas shared by Jim Kasper. He does a great job of taking you from the early stages (prospect) all the way through to getting a referral from your client.

Buy One Sales Book and Stick to the Plan.......2002-03-21

On a rolling sea of sales self help books Mr. Kasper sails a true course for success.

Every other quick-fix, programmatic, book-based, step-by-step approach to selling is weak and at best enjoy a limited shelf life. If find that customers today are sophisticaed enough to know when they are receiving a canned approach and are better prepared than ever to resist the most common methods.

Mr. Kasper offers a grown-up approach. Inside this book you will not find a quick fix. You will find the universal and timeless keys to unlocking sales - sooner. This book works for any professional sales person selling any product or service.

Easy to read without talking down to the audience - and perfect for novices to career sales professionals. This is one to keep handy - for reinforcing Mr. Kaspers clearly defined and detailed message or for just in time reminders about how customers buy and how effective sales people get more business sooner.

Must read for large account selling and closing large deals.......2002-03-21

While there are hundreds of sales books only a handful deal with large accounts or the process of longer, more involved sales. Reducing the time it takes to get business and controlling the process instead of launching a proposal over the wall and then praying for a phone call is what this book is all about. May be the most important book on sales in a long time. A must read for anyone who sells to corporations, hospitals, or other sales that can't be closed in one meeting. This isn't a book about someone else's success or entertaining stories. The book explains a way of thinking and a process to control the sale in order to make more of them in a shorter period of time.

Short Cycle Selling: Beating Your Competitors in the Sales Race

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Short Cycle Selling: Beating Your Competitors in the Sales Race
Jim Kasper
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback
ASIN: B000OFQGAO

Customer Reviews:

Good, basic description but many questions arise.......2001-04-19

Though "Learning from Saturn" will undoubtedly not be high on the general public's reading lists, for those interested it is a book that adequately describes the basics of the Saturn system that has gotten a lot of media coverage over the last decade or so from conception to the present. The various innovative structures of Saturn such as teams, modules, business units, and councils are first described, but the book is far more concerned with the interactions among the Saturn management and the local UAW union and with GM and the international UAW. While the authors liberally point out the successes of the Saturn system, they are equally concerned with demonstrating the shortcomings principally in the areas of communications and decision-making among the various parties that have impacted the performance of Saturn. Despite Saturn's cars consistently scoring high on consumer quality ratings, internally Saturn has had difficulties with problem solving, productivity, organizational learning, and even quality.

The more discerning reader will have many questions while reading this book, especially in light of the fact that the authors are highly experienced labor relations academics. After the PATCO wholesale firings in 1980, US corporations declared war on unions. Yet why did GM agree to share management of a business with the UAW in the early 80s? The authors' explanation of a downturn in sales is insufficient. In actuality it was sheer panic, or desperation, on the part of GM coupled with the UAW being the strongest union in the US that prompted GM to go against its every instinct. That is not a trivial point.

The core production unit at Saturn is the work team consisting of 6 to 15 members with one of those individuals being elected as team leader. Teams have the responsibility of dealing with many aspects of production: work planning and scheduling, material and inventory control, budget constraints, repairs, training, quality, hiring, vacation scheduling, absenteeism, etc. Team members do receive several hundred hours of training in these areas, but it strains belief to find that this amount of expertise can be more or less equally imparted among disparate teams. With so much dependency on teams, a few teams that do not perform well despite their best efforts could easily interfere with overall results. Since teams essentially take on the role of HR management, they have to deal competently with such issues as discrimnation in hiring or discipline. What happens to union solidarity when team leaders are forced to discipline co-workers?

Certainly assembly is an essential part of the quality of an automobile but engineering would have to be more important. But the authors do not address the fact that engineering is not co-located with production and is not part of the UAW. How does the local union or teams determine that the highly technical aspects of the car design are correct? Again, expertise issues do not simply disappear with participation.

The authors do discuss organizational problems. They contend that the lack of communications or follow-up is the key to most problems. But not enough information is provided concerning the actual workings of teams to be sure that deeper structural problems do not exist.

The authors point out that the international UAW is concerned that the local Saturn union takes on characteristics much like the company unions that were essentially banned by the Wagner Act of 1935. But the authors could have indicated that unions are not necessarily even needed for substantial employee participation. For example, the legislatively mandated works councils of northern Europe provide for co-determination by employees in workplaces with resort to labor courts in the event of employer conflicts. It is not unions per se that is the key for employee input. There have to be channels for communications regardless of the system and there must be due process for workers that exercise voice. In addition, participation can occur with or without production teams.

It is surprising that the authors did not mention the efforts by some in the US Congress to pass legislation permitting employers to establish work teams on their own terms with no due process for employees. The authors are concerned with learning from Saturn. The authors are undoubtedly fully aware that the closest that most employers will come to a Saturn system is to install some sort of pseudo employee participation scheme.

I do find much to criticize about this book. But I do think that it is essential reading for anyone interested in labor relations and employee participation.

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