African Statistical Yearbook/Annuaire Statistique Pour L'Afrique: Volume I, Part 2, West Africa/Afrique de L'Ouest 2001
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    African Statistical Yearbook/Annuaire Statistique Pour L'Afrique: Volume I, Part 2, West Africa/Afrique de L'Ouest 2001

    Manufacturer: United Nations Pubns
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
    GeneralGeneral | Reference | Business & Investing | Subjects | Books
    GeneralGeneral | Reference | Subjects | Books
    ASIN: 9210251466

    Evaluation for Continuing Education: A Comprehensive Guide to Success (Jossey Bass Higher and Adult Education Series)
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      Evaluation for Continuing Education: A Comprehensive Guide to Success (Jossey Bass Higher and Adult Education Series)
      Alan B. Knox
      Manufacturer: Jossey-Bass
      ProductGroup: Book
      Binding: Hardcover

      EducationEducation | Reference | Business & Investing | Subjects | Books
      GeneralGeneral | Education | Nonfiction | Subjects | Books
      Adult & Continuing EducationAdult & Continuing Education | Education | Nonfiction | Subjects | Books
      AssessmentAssessment | Education Theory | Education | Nonfiction | Subjects | Books
      School ManagementSchool Management | Education Theory | Education | Nonfiction | Subjects | Books
      GeneralGeneral | Education | Professional & Technical | Subjects | Books
      All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
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      1. Assessing Needs in Continuing Education: An Essential Tool for Quality Improvement (Jossey Bass Higher and Adult Education Series) Assessing Needs in Continuing Education: An Essential Tool for Quality Improvement (Jossey Bass Higher and Adult Education Series)
      2. Planning Programs for Adult Learners: A Practical Guide for Educators, Trainers, and Staff Developers, 2nd Edition Planning Programs for Adult Learners: A Practical Guide for Educators, Trainers, and Staff Developers, 2nd Edition

      ASIN: 0787961434

      Book Description

      Evaluation for Continuing Education provides the useful and practical tools necessary to ensure a successful program evaluation. The book presents systematic guidelines aimed at enhancing understanding of evaluation concepts and procedures, and offers manageable ways to selectively include evaluation activities as an integral part of program planning, implementation, and justification. Author Alan Knox reveals that the key to successful evaluations that improve education programs for adults is a basic rationale for why and how. He helps readers select and develop their own rationale throughout the course of the book while suggesting fundamental evaluation concepts and procedures. He shows how to distinguish some program aspect upon which a specific evaluation project will focus-including needs assessment, goals and policies, staffing assessment, materials development, and more-and summarizes examples of evaluation reports that reflect the various types of providers and scales on which evaluations are conducted. Knox offers a particularly wide variety of these examples, enabling readers to reflect on implications for their own evaluations and fashion unique guidelines and procedures that fit their own situations.

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      Evaluation for Continuing Education provides the useful and practical tools necessary to ensure a successful program evaluation. The book presents systematic guidelines aimed at enhancing understanding of evaluation concepts and procedures, and offers manageable ways to selectively include evaluation activities as an integral part of program planning, implementation, and justification. Author Alan Knox reveals that the key to successful evaluations that improve education programs for adults is a basic rationale for why and how. He helps readers select and develop their own rationale throughout the course of the book while suggesting fundamental evaluation concepts and procedures. He shows how to distinguish some program aspect upon which a specific evaluation project will focus-including needs assessment, goals and policies, staffing assessment, materials development, and more-and summarizes examples of evaluation reports that reflect the various types of providers and scales on which evaluations are conducted. Knox offers a particularly wide variety of these examples, enabling readers to reflect on implications for their own evaluations and fashion unique guidelines and procedures that fit their own situations.

      Best practices in creating quality online experiences for museum users [An article from: Museum Management and Curatorship]
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        Best practices in creating quality online experiences for museum users [An article from: Museum Management and Curatorship]
        B.J. Soren , and Canadian Heritage Information Network
        Manufacturer: Elsevier
        ProductGroup: Book
        Binding: Digital

        ElsevierElsevier | By Publisher | e-Docs | Formats | Books
        ASIN: B000RR1K5U

        Book Description

        This digital document is a journal article from Museum Management and Curatorship, published by Elsevier in 2005. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

        Description:
        The Canadian Heritage Information Network commissioned a research study on quality in online experiences in order to ensure that the Virtual Museum of Canada (VMC), launched in 2001 to provide a strong online presence for Canadian museums, retains some consistency through its content and interface. The research goals were to determine what factors define 'quality' in online museum projects and how to measure this quality through a thorough analysis of existing online museum products in the VMC portal. This article focuses on how development teams attempted to engage users of eight VMC products. The 2002 statistics for these products indicated higher user engagement. Interviews with project managers and multimedia developers explored successes and challenges in developing products, and potential best practices for producing quality in online experiences for VMC users. Five factors frame the discussion of findings. Expectations for user engagement, as well as objectives, outcomes, and success indicators were important factors at the outset of the project. Critical factors during and after Web site development included the needs of intended and other interested audiences, and opportunities for reflection and evaluation following the launch of the product. Finally, building an exhibit that meets partners' interests and changing needs contributes to a project's lasting impact.
        Ethical constraints in the valid interpretation of transcribed communication in online study [An article from: The Internet and Higher Education]
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          Ethical constraints in the valid interpretation of transcribed communication in online study [An article from: The Internet and Higher Education]
          I. Santos , and J. LeBaron
          Manufacturer: Elsevier
          ProductGroup: Book
          Binding: Digital

          NonfictionNonfiction | Subjects | Books | Audiobooks | Automotive | Crime & Criminals | Current Events | Economics | Education | Foreign Language Nonfiction | Government | Holidays | Law | Philosophy | Politics | Social Sciences | Transportation | True Accounts | Urban Planning & Development | Women's Studies
          GeneralGeneral | Nonfiction | HTML | Formats | e-Docs | Formats | Books
          ElsevierElsevier | By Publisher | e-Docs | Formats | Books
          ASIN: B000P6XMP4

          Book Description

          This digital document is a journal article from The Internet and Higher Education, published by Elsevier in 2006. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

          Description:
          This paper discusses the ethical issues associated with analysis of computer conference transcripts and the value of validating the interpretations of such transcripts with other data sources. Based on the study of a graduate level online course recently taught at a major American public university, this paper attempts to demonstrate how failures of human subject consent can limit the analysis of conference transcripts. While discussing the difficulties and solutions for this ethical dilemma, the paper also addresses the value of triangulating the analysis of transcripts. The paper concludes with a general discussion of the difficulties encountered, examining the value of the transcripts as a triangulated data source in research. It also raises issues to advance the discussion in this new area of inquiry. Finally, based on the lessons learned from the study, the paper recommends strategies for further research.
          An exploratory investigation of problematic online auction behaviors: Experiences of eBay users [An article from: Journal of Retailing and Consumer Services]
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            An exploratory investigation of problematic online auction behaviors: Experiences of eBay users [An article from: Journal of Retailing and Consumer Services]
            C. Peters , and C.D. Bodkin
            Manufacturer: Elsevier
            ProductGroup: Book
            Binding: Digital

            eBayeBay | Business & Culture | Computers & Internet | Subjects | Books
            ElsevierElsevier | By Publisher | e-Docs | Formats | Books
            ASIN: B000PBZXGU

            Book Description

            This digital document is a journal article from Journal of Retailing and Consumer Services, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

            Description:
            eBay hosts more than 12.5 million auctions per day in more than 1000 categories across 28 global markets and attracts more than 43 million unique visitors per month. This paper explores online auction users problematic behaviors that could potentially lead to an addiction. Specifically, we examine the following research questions: what consumer behaviors could be construed as problematic and potentially addictive; do these behaviors generally reflect the core components of addiction; and what are the implications for online auction retailers, managers, and society? Using qualitative methods, the authors identify four key themes that capture problematic behaviors that could lead to online auction addiction. These themes include psychological distress; habitual usage; negative consequences; and dependence, withdrawal and self-regulation.
            Internet Communication and Qualitative Research: A Handbook for Researching Online (New Technologies for Social Research series)
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              Internet Communication and Qualitative Research: A Handbook for Researching Online (New Technologies for Social Research series)
              Chris Mann , and Fiona Stewart
              Manufacturer: Sage Publications Ltd
              ProductGroup: Book
              Binding: Paperback

              GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
              ResearchResearch | Social Sciences | Nonfiction | Subjects | Books
              ResearchResearch | Education | Reference | Subjects | Books
              Academic & CommercialAcademic & Commercial | Writing | Reference | Subjects | Books
              Online SearchingOnline Searching | Internet | Home Computing | Computers & Internet | Subjects | Books
              GeneralGeneral | Computers & Internet | Subjects | Books
              GeneralGeneral | Computer Science | Computers & Internet | Subjects | Books
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              Similar Items:
              1. Doing Internet Research: Critical Issues and Methods for Examining the Net Doing Internet Research: Critical Issues and Methods for Examining the Net
              2. Virtual Ethnography Virtual Ethnography
              3. Society Online: The Internet in Context Society Online: The Internet in Context
              4. The Internet in Everyday Life (The Information Age) The Internet in Everyday Life (The Information Age)
              5. The Internet: An Ethnographic Approach The Internet: An Ethnographic Approach

              ASIN: 0761966277

              Book Description

              "The internet is exploding with possibilities for conducting social research. Mann and Stewart offer the first in-depth consideration of the prospects and potentials for doing qualitative research on-line. This wide ranging, clearly-written book is essential reading for researchers working at the cutting edge of qualitative methodology." —James Holstein, Marquette University

              "Opens to view a whole new avenue for social research. Internet communication is the wave of the future. Mann and Stewart capture its potential with insight, caution, and consummate procedural skill. Pathbreaking in its area of research methodology! Students and researchers will be very pleased with its clarity and usefulness." —Jaber Gubrium, University of Florida Internet

              Communication and Qualitative Research is the first textbook to examine the impact of Internet technology on qualitative research methods. Drawing on many pioneering studies using computer-mediated communication (CMC), the authors show how online researchers can employ Internet-based qualitative methods to collect rich, descriptive, contextually-situated data. They discuss the methodological, practical and theoretical considerations associated with such methods as in-depth online interviewing, virtual focus groups, and participant observation in virtual communities. This is a comprehensive and practical guide that:

              Internet Communication and Qualitative Research will be an indispensable guide for all students and researchers working in the digital age.

              Models of multi-dimensional analysis for qualitative data and its [An article from: European Journal of Operational Research]
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                Models of multi-dimensional analysis for qualitative data and its [An article from: European Journal of Operational Research]
                C.C. Huang , T.L. (Bill) Tseng , M.Z. Li , and R.R. Gung
                Manufacturer: Elsevier
                ProductGroup: Book
                Binding: Digital

                Online SearchingOnline Searching | Internet | Home Computing | Computers & Internet | Subjects | Books
                ASIN: B000P6ODNY

                Book Description

                This digital document is a journal article from European Journal of Operational Research, published by Elsevier in 2006. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

                Description:
                Online analytical processing (OLAP) is one of the technologies that enable client applications to efficiently access data multi-dimensionally. This powerful tool helps users create new views of data, based on a rich array of ad hoc calculation functions. However, the complexity of queries required to support OLAP applications in the multi-dimensional model makes OLAP difficult to implement by simply using standard relational database technology in a static manner. Moreover, OLAP requires numerical data input. In contrast, qualitative data cannot be operated on using OLAP technique. This paper develops models of multi-dimensional analysis, based on traditional multi-dimensional techniques and OLAP techniques to analyze qualitative data dynamically. The models are able to discover the kernel knowledge from the current formulated knowledge. The proposed model is used to develop multi-dimensional algebra to facilitate operation in data warehouse.
                Qualitative Research Online
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                  Qualitative Research Online
                  Thomas W. Miller , and Jeff Walkowski
                  Manufacturer: Research Publishers, LLC
                  ProductGroup: Book
                  Binding: Paperback

                  GeneralGeneral | Business & Investing | Subjects | Books
                  Operations ResearchOperations Research | Management & Leadership | Business & Investing | Subjects | Books
                  ResearchResearch | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                  GeneralGeneral | E-commerce | Industries & Professions | Business & Investing | Subjects | Books
                  Web MarketingWeb Marketing | Business & Culture | Computers & Internet | Subjects | Books
                  Online SearchingOnline Searching | Internet | Home Computing | Computers & Internet | Subjects | Books
                  GeneralGeneral | Computers & Internet | Subjects | Books
                  ResearchResearch | Social Sciences | Nonfiction | Subjects | Books
                  GeneralGeneral | Sociology | Social Sciences | Nonfiction | Subjects | Books
                  ASIN: 0972729712
                  When Disney meets the research park: Metaphors and models for engineering an online learning community of tomorrow [An article from: The Internet and Higher Education]
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                    When Disney meets the research park: Metaphors and models for engineering an online learning community of tomorrow [An article from: The Internet and Higher Education]
                    R.J. Chenail
                    Manufacturer: Elsevier
                    ProductGroup: Book
                    Binding: Digital

                    Online SearchingOnline Searching | Internet | Home Computing | Computers & Internet | Subjects | Books
                    ASIN: B000RR4EUS

                    Book Description

                    This digital document is a journal article from The Internet and Higher Education, published by Elsevier in 2004. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

                    Description:
                    It is suggested that educators look to an environment in which qualitative research can be learned in more flexible and creative ways-an online learning community known as the Research Park Online (RPO). This model, based upon Walt Disney's 1966 plan for his ''Experimental Prototype Community of Tomorrow'' (EPCOT) and university cooperative research centers, proposes universities, through qualitative engineering, develop online learning communities dedicated to faculty and students' explorations. The RPO resources would be constructed from ''Contextualized Learning Objects for Constructing Knowledge'' (CLOCKs) through which park goers can generate new knowledge and technology, blaze personal pathways to knowledge, engage park guides to traverse well-worn trails, and design experiences to meet lifelong learning needs. In the RPO, attractions, such as Methods Commons, University Communities, and CLOCKWorks, would be engineered so that students and faculty could learn and research at their own rates and according to their own needs.

                    Iso Lesson Guide: Easy to Understand Overview of Q9001
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                      Iso Lesson Guide: Easy to Understand Overview of Q9001
                      Dennis R. Arter
                      Manufacturer: ASQ Quality Press
                      ProductGroup: Book
                      Binding: Paperback

                      GeneralGeneral | Business & Investing | Subjects | Books
                      ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                      Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
                      Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                      ASIN: 0873894693

                      Make Your Business Grow: Take A Strategic Approach
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                        Make Your Business Grow: Take A Strategic Approach
                        David L. Irwin
                        Manufacturer: Int. Cengage Business Press
                        ProductGroup: Book
                        Binding: Paperback

                        Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
                        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                        Systems & PlanningSystems & Planning | Management & Leadership | Business & Investing | Subjects | Books
                        GeneralGeneral | Business & Investing | Subjects | Books
                        GeneralGeneral | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
                        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                        Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                        ASIN: 1861522045

                        Book Description

                        This book is designed to be an easy to use source of information to show the reader how they can make their business successful. The book shows how the same strategies can work on a division or department within a company. Examples are drawn from around the world.

                        RECONCILIATION OF NATIONAL INCOME AND EXPENDITURE: BALANCED ESTIMATES OF NATIONAL INCOME FOR THE UNITED KINGDOM, 1920-1990.
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                          RECONCILIATION OF NATIONAL INCOME AND EXPENDITURE: BALANCED ESTIMATES OF NATIONAL INCOME FOR THE UNITED KINGDOM, 1920-1990.
                          James, & Martin Weale. Sefton
                          Manufacturer: Cambridge Univ. Press,
                          ProductGroup: Book
                          Binding: Hardcover
                          ASIN: B000N73QGA

                          The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series)
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                            The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series)
                            Melvin L. Silberman , and Freda Hansburg
                            Manufacturer: Pfeiffer
                            ProductGroup: Book
                            Binding: Paperback

                            GeneralGeneral | Business & Investing | Subjects | Books
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                            2. The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook (Active Training Series) The 60-Minute Active Training Series: How to Contribute to Your Team's Success, Participant's Workbook (Active Training Series)
                            3. The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series) The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series)
                            4. The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series) The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series)

                            ASIN: 0787973548

                            Book Description

                            Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to

                            Cold Calling, Business the Nokia Way: Secrets of the World's Fastest Moving Company
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                              Cold Calling, Business the Nokia Way: Secrets of the World's Fastest Moving Company
                              Trevor Merriden , and Trevor Meridden
                              Manufacturer: Capstone Publishing
                              ProductGroup: Book
                              Binding: Hardcover

                              Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
                              GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                              GeneralGeneral | Business & Investing | Subjects | Books
                              AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
                              ASIN: 184112110X

                              Book Description

                              Business the Nokia Way demonstrates how Nokia has come to be regarded as the coolest telecoms company in the world. Nokia's unique blend of high quality products, streetwise attitude and double-digit growth has made it the darling of both the financial markets and the mobile phone generation. Business the Nokia Way reveals how Nokia grew from humble beginnings as a paper mill to take centre stage in world telecommunications.

                              Silent Spill: The Organization of an Industrial Crisis (Urban and Industrial Environments)
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                                Silent Spill: The Organization of an Industrial Crisis (Urban and Industrial Environments)
                                Thomas D. Beamish
                                Manufacturer: The MIT Press
                                ProductGroup: Book
                                Binding: Hardcover

                                GeneralGeneral | Business & Investing | Subjects | Books
                                Natural ResourcesNatural Resources | Economics | Business & Investing | Subjects | Books
                                Oil & EnergyOil & Energy | Industries & Professions | Business & Investing | Subjects | Books
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                                GeneralGeneral | Pollution | Environmental | Civil | Engineering | Professional & Technical | Subjects | Books
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                                Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
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                                3. Uncertain Hazards Uncertain Hazards
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                                5. 1 Dead in Attic: After Katrina 1 Dead in Attic: After Katrina

                                ASIN: 0262025124

                                Book Description

                                In the Guadalupe Dunes, 170 miles north of Los Angeles and 250 miles south of San Francisco, an oil spill persisted unattended for 38 years. Over the period 1990-1996, the national press devoted 504 stories to the Exxon Valdez accident and a mere nine to the Guadalupe spill--even though the latter is most likely the nation's largest recorded oil spill. Although it was known to oil workers in the field where it originated, to visiting regulators, and to locals who frequented the beach, the Guadalupe spill became troubling only when those involved could no longer view the sight and smell of petroleum as normal. This book recounts how this change in perception finally took place after nearly four decades and what form the response took.

                                Taking a sociological perspective, Thomas Beamish examines the organizational culture of the Unocal Corporation (whose oil fields produced the leakage), the interorganizational response of regulatory agencies, and local interpretations of the event. He applies notions of social organization, social stability, and social inertia to the kind of environmental degradation represented by the Guadalupe spill. More important, he uses the Guadalupe Dunes case as the basis for a broader study of environmental "blind spots." He argues that many of our most pressing pollution problems go unacknowledged because they do not cause large-scale social disruption or dramatic visible destruction of the sort that triggers responses. Finally, he develops a model of social accommodation that helps explain why human systems seem inclined to do nothing as trouble mounts.
                                Silent Spill: The Organization of an Industrial Crisis.(Book Review): An article from: Journal of Risk and Insurance
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                                  Silent Spill: The Organization of an Industrial Crisis.(Book Review): An article from: Journal of Risk and Insurance
                                  Brian J. Glenn
                                  Manufacturer: American Risk and Insurance Association, Inc.
                                  ProductGroup: Book
                                  Binding: Digital
                                  ASIN: B000826HJI
                                  Release Date: 2005-07-31

                                  Book Description

                                  This digital document is an article from Journal of Risk and Insurance, published by American Risk and Insurance Association, Inc. on March 1, 2004. The length of the article is 999 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                                  Citation Details
                                  Title: Silent Spill: The Organization of an Industrial Crisis.(Book Review)
                                  Author: Brian J. Glenn
                                  Publication: Journal of Risk and Insurance (Refereed)
                                  Date: March 1, 2004
                                  Publisher: American Risk and Insurance Association, Inc.
                                  Volume: 71 Issue: 1 Page: 179(3)

                                  Article Type: Book Review

                                  Distributed by Thomson Gale

                                  Knowledge Management: Concepts and Best Practices
                                  Average customer rating: 4 out of 5 stars
                                  • Knowledge Management
                                  Knowledge Management: Concepts and Best Practices

                                  Manufacturer: Springer
                                  ProductGroup: Book
                                  Binding: Hardcover

                                  GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                                  GeneralGeneral | Business & Investing | Subjects | Books
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                                  Similar Items:
                                  1. The Complete Idiot's Guide to Knowledge Management (The Complete Idiot's Guide) The Complete Idiot's Guide to Knowledge Management (The Complete Idiot's Guide)
                                  2. Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers
                                  3. Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations

                                  Accessories:
                                  1. Principles of Forecasting (International Series in Operations Research & Management Science) Principles of Forecasting (International Series in Operations Research & Management Science)
                                  2. Supply Chain Management with APO: Structures, Modelling Approaches and Implementation of mySAP SCM 4.1 Supply Chain Management with APO: Structures, Modelling Approaches and Implementation of mySAP SCM 4.1
                                  3. Storytelling: Branding in Practice Storytelling: Branding in Practice

                                  ASIN: 3540004904

                                  Book Description

                                  The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality.

                                  Customer Reviews:

                                  4 out of 5 stars Knowledge Management.......2004-01-03

                                  The authors have reworked the first edition of the book and imroved the content of the second edition with the latest developments and researchs in knowledge management. The Fraunhofer Framework for Knowledge Management suggests a very helpful basis for developing KM solutions.

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                                  1. African Statistical Yearbook: Southern Africa 2001
                                  2. Amazing Blue: The Michigan Wolverines' Unforgettable 1997 Championship Season
                                  3. Annual Guide to Stocks 2002: Directory of Obsolete Securities
                                  4. Ask The Pharmacist: Drug & Health Information For The Consumer
                                  5. Assessment and Management of Seafood Safety and Quality (Fao Fisheries Technical Paper)
                                  6. Bali and Beyond: Explorations in the Anthropology of Tourism (Asian Anthropologies)
                                  7. Business Rankings Annual 2005 (Business Rankings Annual)
                                  8. Business Romanian Dictionary: Romanian-English/English-Romanian (Business Dictionary Series)
                                  9. Business Studies Basic Facts (Collins Gem)
                                  10. Cellular Manufacturing: One-Piece Flow for Workteams Learning Package (Introduce Production Teams and Leaders to the Power of Cellu)

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