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Directory of Non Governmental Organizations and Drug Abuse Prevention, Treatment and Rehabilitation
Manufacturer: United Nations Pubns ProductGroup: Book Binding: Paperback ASIN: 9211481651 |
Book Description
This is a worldwide Directory of 957 Non-Governmental Organizations (NGOs) working in drug demand reduction. It provides detailed contact information for each organization and describes their primary drug control activities and methods of intervention. The directory is meant to serve as a practical tool for professionals and organizations, and to enhance the networking of NGOs.
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The Business of Employee Empowerment: Democracy and Ideology in the Workplace
Thomas A. Potterfield Manufacturer: Quorum Books ProductGroup: Book Binding: Hardcover ASIN: 1567202616 |
Book Description
The popular and influential concept of employee empowerment may have the emancipatory potential its supporters claim, but it also is subject to constraints and inhibitions. Potterfield calls for actions to cut through the ideological inhibitors at the corporate level and also for ways to alter the prevailing socioeconomic structure, ways to enhance the relative strength of employees an various types of organizations. His book provides a synthesis of major empowerment theories and viewpoints, a discussion of its historical and intellectual roots, in inquiry into empowerment practices at a Fortune 100 company, and a discussion of both the emancipatory potential and ideological constraints in empowerment theories and practices. With specific recommendations for corporate and societal action, Dr. Potterfield's book will be important for professionals, teachers, and students in management, organizational studies, human resources, and organizational change. Potterfield begins by situating empowerment in the larger historical context of long-standing effort to provide more participatory work environments. He reviews the social and intellectual roots of the empowerment concept, including basic contoures of modernity such as the rise of capitalism, and examines the development of the concept within the realm of social action movements during the 1950s, 1960s, and 1970s. He provides a detailed explication of the essential dimensions and core elements of empowerment as it is espoused by leading organizational theorists and management experts, then looks at the actual practice of empowerment in a Fortune 100 company that has a major, ongoing commitment to the empowered workplace. With this as a foundation he discusses ways in which these theories and practices either advance the cause of democracy and freedom in the workplace or reinforce corporate organizational power and worker dominations. He concludes with concrete suggestions for overcoming ideological influences and facilitating the emancipatory potential of empowerment.
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Empowerment and Democracy in the Workplace: Applying Adult Education
John R. Dew Manufacturer: see notes for publisher info ProductGroup: Book Binding: Hardcover ASIN: B000M46TH2 |
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Empowerment and Democracy in the Workplace: Applying Adult Education Theory and Practice for Cultivating Empowerment
John R. Dew Manufacturer: Quorum Books ProductGroup: Book Binding: Hardcover ASIN: 156720094X |
Book Description
Adult Education contradicts the theorists and practitioners who claim that empowering organizations can only be created when those at the top decide to share power. The emancipating educational processes are the tools of those who work within systems whether the issue is literacy, civil rights or democracy in the workplace. The Adult Education movement has linked its mission to cultivating the growth of democratic processes. Those people who work in organizations and are trying to improve their understanding of how to reshape the organization into a democratic workplace will find this useful.
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Worker Empowerment: The Struggle for Workplace Democracy (A Toes Book)
Manufacturer: Bootstrap Press ProductGroup: Book Binding: Paperback ASIN: 0942850262 |
Customer Reviews:
Worker Empowerment.......2006-10-19
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Empowerment and Democracy in the Workplace
John R. Dew Manufacturer: Greenwood Pub Group 01/1//1997 ProductGroup: Book Binding: Paperback ASIN: B000MBT6JI |
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Handbook of Management under Uncertainty.(book review)(Book Review): An article from: Journal of Risk and Insurance
Maurizio Pompella Manufacturer: American Risk and Insurance Association, Inc. ProductGroup: Book Binding: Digital ASIN: B0008GC6YO Release Date: 2005-07-31 |
Book Description
This digital document is an article from Journal of Risk and Insurance, published by American Risk and Insurance Association, Inc. on December 1, 2003. The length of the article is 2540 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
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Handbook of Management under Uncertainty (Applied Optimization)
Manufacturer: Springer ProductGroup: Book Binding: Hardcover ASIN: 0792370252 |
Book Description
This Handbook is intended for use by researchers and students working in the fields of engineering, economics, and management science.
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Quality From Customer Needs To Customer Satisfaction
Bo Bergman , and Bengt Klefsjo Manufacturer: Studentlitteratur AB ProductGroup: Book Binding: Hardcover ASIN: 9144041667 |
Book Description
Aimed at academic and industry courses teaching Total Quality Management, this text shows how to handle the quality improvement process during all steps of a product's life cycle, from customer needs to customer satisfaction, as well as in the support process of an organization. The authors describe philosophies as well as mathods and techniques, the history as well as the future, planning and development as well as manufacturing, and quality for services as well as for goods. The text links quality with the market, productivity, logistics, and investments in a win-win strategy. The up-to-date treatment of current industry topics includes: quality in the supply process, service quality, customer satisfaction (formation, measurement, committment), and leadership for quality (improvement programs, company assessments, quality awards, and learning organizations). There is a twelve-chapter treatment of the quantitative aspects of quality and an appendix of basic statistics.
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Quality - From Customer Needs to Customer Satisfaction
BergmanKlefsjo Manufacturer: Mcgraw-Hill College ProductGroup: Book Binding: Paperback ASIN: B000OGP5BO |
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Six Sigma Team Dynamics: The Elusive Key to Project Success
George Eckes , and Sandra Derickson Manufacturer: Wiley ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0471222771 |
Book Description
A full, expert discussion of the last major component of Six Sigma implementationCustomer Reviews:
Insightful!.......2004-06-09
Great book to build great six sigma teams !.......2003-11-06
Insightful!.......2003-10-15
Eckes Fills Critical Void in Six Sigma Literature.......2003-01-08
As an established deployment leader at a large firm, I can attest to the fact that team dynamics is one of the biggest factors in success or failure of Six Sigma projects. Eckes' book is an easy read, using a fictional team throughout that keeps the reading light and interesting, while imparting valuable tools and techniques to improve your teams. From clarifying roles and responsibilities of team participants to providing specific intervention techniques for maladaptive behaviors, this book is packed with things you can use today. No matter what role you play on a Six Sigma team - Champion, Black/Green Belt, or Master Black Belt - you will find keys to better team interactions to allow you to deliver the results your company needs to succeed.
Terrific bonuses include common pitfalls in team dynamics you should avoid, a list of 95 questions champions should ask their project teams and tools templates you can put to work to improve your information flow.
This book is now required reading for all our Master Black Belts and soon to be incorporated in to our Champion eduction. If you want to improve your team's results, I highly recommend this book.
A Must for the Library.......2002-12-07
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Six Sigma Team Dynamics: The Elusive Key to Project Success
Sandra Derickson George Eckes Manufacturer: NY ProductGroup: Book Binding: Hardcover ASIN: B000MUH9EI |
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Maritime Sector, Institutions, and Sea Power of Premodern China (Contributions in Economics and Economic History)
Gang Deng Manufacturer: Greenwood Press ProductGroup: Book Binding: Hardcover ASIN: 0313307121 |
Book Description
Challenging the stereotype of premodern China as an agricultural nation, this book examines the development of the maritime sector, maritime institutions, and sea power in the premodern era. Initially discussing topics related to China's exports, such as ship design and construction, goods produced solely for export, capital accumulation and investment in the maritime sector, and trade networking, the volume goes on to consider the impact of maritime institutions, governmental trade and non-trade policies, and Confucian attitudes toward maritime activities. Finally, the book shows how China obtained technological, economic, and naval supremacy in Asian waters until the 18th century and goes on to discuss the reasons for the decline of the maritime sector in the 19th century.
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Maritime Sector, Institutions, and Sea Power of Premodern China (Contributions in Economics and Economic History)
Gang Deng Manufacturer: Greenwood Press ProductGroup: Book Binding: Paperback ASIN: B000OTUBTC |
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Presentation Skills: The McGraw-Hill One Day Workshop
Phil Lowe Manufacturer: McGraw-Hill ProductGroup: Book Binding: Hardcover ASIN: 0070388520 |
Book Description
Whether you're an experienced trainer or a virtual novice, McGraw-Hill One-Day Workshops pack all the scripts, readings, exercises, slides, and other materials you need to train unlimited groups of 6 to 20 employees at your own pace, on your own schedule, and in the privacy of your own in-house facilities: put them to work to teach: Presentation Skills: all the resources for preparing and delivering high-impact reports, talks, and speeches.Customer Reviews:
Good in an emergency.......2002-03-04
It's not a book. It is the contents of the presentation in one section and student handouts in the other. There's little difference between the two sections. While superficial and dull, it'll get you through the dreaded day and may save your skin.
However, I feel that career trainers or experienced presenters looking to really help their audiences may find this publication disappointing.
If you are a serious beginner or a happen to be in the 2nd category of reader, get Gene Zelazny's book "Say it with Presentations" and take a flying start instead of plodding along with McGraw-Hill.
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Selling: Building Partnerships w/GoldMine Software
Barton Weitz Manufacturer: McGraw-Hill Companies ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0072426160 |
Book Description
Selling: Building Partnerships was the first to integrate the partnerships/relationship theme in the selling course. This theme was expanded and elaborated upon in each edition. It presents selling theories and skills and then encourages the students to practice applying them.Customer Reviews:
Deceptive Seller.......2005-11-02
Advertising misleading.......2005-06-29
I PERSONALLY THINK THAT IT IS A WONDERFUL BOOK........1999-02-06
Great for sales students young and old........1998-11-11
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Case Studies In Front Office Management: Instructor Copy
Todd Comen Manufacturer: Educational Inst of the Amer Hotel ProductGroup: Book Binding: Paperback ASIN: 0866122567 |
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Cyber extortion targets office workers.(Up front: news, trends & analysis): An article from: Information Management Journal
Nikki Swartz Manufacturer: Association of Records Managers & Administrators (ARMA) ProductGroup: Book Binding: Digital ASIN: B000826URC Release Date: 2005-07-31 |
Book Description
This digital document is an article from Information Management Journal, published by Association of Records Managers & Administrators (ARMA) on March 1, 2004. The length of the article is 449 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
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e-Data: Turning Data into Information with Data Warehousing (custom hardback edition)
Jill Dyche Manufacturer: Addison-Wesley Pub (Sd) ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0201710560 |
Amazon.com
The concept of data warehousing can be very hard to grasp at first--especially if you're not a database person. In e-Data: Turning Data into Information with Data Warehousing, author and data warehousing expert Jill Dyché offers the big picture of data warehousing in an informative and comfortable read.Although the title may spark notions of an Internet-specific topic, the author's term "e-data" isn't a Net-related notion at all. By e-data, she means any data that has been refined and stored in a data warehouse, whether Internet-related or not. She explains the basic concepts behind data warehousing and decision support systems in refreshingly plain English and provides real-world case study summaries of well-known corporations such as Hallmark and Bank of America, as well as the applications of data warehousing by industry segment.
Some of the technologies that make data warehousing possible are discussed, but the book is primarily targeted at managers and executives who are responsible for implementing successful marketing and data management strategies. The discussion is lifted above the technical details of how data warehousing takes place to examine why your organization should consider the approach.
There is plenty of focus on the daunting task of implementing a data warehouse, and the author provides many tips for selecting the proper consultants, technologies, and staff to do the job. This text is a great real-world introduction to the sphere of data warehousing. --Stephen W. Plain
Topics covered: Data warehouses, decision support systems, data mining, target marketing, cross-selling, sales analysis, industry applications, database tools, vendor selection, project planning, and pitfalls.
Book Description
Over the last ten years, the use of detailed data has changed the face of business, and data warehouses have enabled this change. Now widely acknowledged for their role in the delivery of decision support and business intelligence applications, today's data warehouses are increasingly at the hub of such burgeoning strategic initiatives as e-commerce, knowledge management, database marketing, and customer relationship management.So it's more critical than ever that executives, managers, and anyone involved in corporate decision making understand the fundamentals of data warehousing, and differentiate the roles it plays in existing business practices as well as new strategic initiatives. Written especially for these business professionals, e-Data: Turning Data into Information with Data Warehousing covers data warehousing and its surrounding technologies in a straightforward and engaging way, illustrating how companies are leveraging their data warehouses to serve a wide range of business needs.
This book reveals what business people should know about data warehouse implementation, as well as techniques for evaluating and justifying new data warehouses and data marts. In reading this book, you'll find:
* Key data warehousing terms and what they mean * Emerging database marketing applications that mandate detailed data * A primer on data warehouse technologies, as well as a clear taxonomy of the different analysis types * Staffing and hiring tips for the data warehouse development team * A review of the diverse uses of business intelligence across different industries * Questions to ask your vendors and consultants * A fresh perspective on the politics involved with data warehouses * Checklists and success metrics for evaluating data warehouse effectiveness * Coming trends in the use of e-data in business
Inspiring real-world case studies and staff profiles highlight the book, showcasing data warehousing's "vanguards," companies that have succeeded in achieving long-term financial and strategic benefits. Included are Bank of America, Charles Schwab & Co., Qantas Airways, GTE, Royal Bank of Canada, Sears, and Twentieth Century Fox.
Fortified with a renewed understanding of data warehousing-the technologies that support it, proper data warehouse development, its role in corporate decision making, and its strategic value-you'll be ready to turn a gold mine of raw data into valuable information that can position your company for market leadership while enhancing customer satisfaction in the bargain!
Customer Reviews:
Best in its genre - clear, authoritative & well-written.......2001-06-30
* Business value is threaded throughout every page - this book is written for both IS/IT people and business process owners. Both groups will have no problems understanding every chapter and neither group will get bored.
* The chapters on decision support and the primer on the underlying technology were particularly interesting to me because each are complex subjects and Ms. Dyche managed to present both in a concise manner without leaving out any detail.
* Implementation issues provided in chapter 6 should be required reading by every IS/IT professional and project manager before they are allowed within a mile of a data warehouse project. This chapter is filled with advice that could have only been accrued by surviving numerous tough projects and learning from them. It appears that Ms. Dyche did just that and one would be foolish to not read this chapter carefully.
* Case studies are real, go into a lot of depth and provide an array of insights and ideas. I recommend that all of them be thoroughly read - there is a lot to learn.
* Perils and Pitfalls cited in chapter 9 are brutally honest and hit home. The same for the "dirty little secrets", which expose some dumb practices by vendors, IS/IT and other players. Read and heed.
Other things that I personally liked about this book include questions to ask vendors (a list of questions for hardware, database, application, data mining and various tools vendors provided in Chapter 6), and the 5 questions your consultant should ask you (as a consultant I immediately incorporated this information).
This is a book for everyone, business and technical, and is written by someone who is obviously experienced and knowledgeable. It is also represents some of the wittiest, clearest writing I've encountered in a long time, which makes reading what could have been a dry tome a real pleasure. The book deserves a solid 5 stars and Jill Dyche deserves congratulations for writing when I consider to be the best book on information business value ever published.
Refreshingly honest, thorough and well written.......2001-06-29
She begins by explaining in simple, but not condescending terms, what a data warehouse is, its value to business, and key objectives of data warehousing. While I admired her ability to describe complex facts in clear terms, I especially enjoyed the list of trite data warehousing aphorisms. Mr. Dyche's style is to always provide balance. She comes across as passionate about every topic, but is equally quick to show the darker side of things. This she does throughout the book, and it is one reason why this technical book is such a page-turner.
The next chapter is a thorough discussion of decision support that covers the mechanics, and provides illustrative examples that transform concepts and theory into the practical and achievable.
Chapter 3 is devoted to the topics of data warehouses and database marketing. This is where Ms. Dyche skillfully ties together the business and technical aspects. She also provides the most complete explanation of what exactly customer relationship management it (the term is so bandied about these days that most people have no idea what it really means). This chapter provides excellent material for marketing and MBA types, and will hopefully provide IS/IT folks with ideas on how data warehousing initiatives support business processes. The case studies in this chapter reinforces key points of facts and discussion, and also showed the bridge that needs to be built between IS/IT and business process owners. I came away with this chapter feeling as though I had a mandate to build such a bridge.
The next chapter, 4, is a panoramic view of how various industries use data warehousing to their advantage. Ms. Dyche recommends that you read them all because you'll learn much by looking beyond the borders of your own industry segment, and I completely agree with her. I couldn't resist jumping to the telecom industry first, though, and was astonished at not only how well Ms. Dyche understood and articulated the issues, but in how well they were presented in 9 pages. She gave the same thorough and insightful treatment to retail, financial, transportation, government, health care, insurance and entertainment (although the page count varied from one industry to another).
Chapter 5 delves deeper into the technology and can be easily understood by IS/IT folks who may not be data warehouse experts, as well as business process owners who don't want to be experts, but may be interested in how the moving parts fit together.
Implementation and finding the right vendors are covered in the next two chapters. I had to smile when I read the accurate portrayal of "Good vs. Evil: A tale of Two Project Plans." This is required reading for every project manager who finds her- or himself managing a data warehouse project. Here Ms. Dyche takes a poorly developed project plan that is unfortunately representative of most and shows the flaws. She then shows what a good project plan looks like. Also pay close attention to what she has to say about qualifying and selecting vendors in chapter 7. Although she herself is a consultant who works for a small firm she is not the least bit reticent about providing a balanced view of the good and bad of consultants and vendors, as well as the relative strengths and weaknesses of large firms vs. small ones. Both honesty and humor come through here.
Because I have a "thing" for cost analysis and ROI I especially liked chapter 8 that covers the data warehouse business value proposition. Like every other chapter this was one the mark and insightful. However, the real insights (not to mention a touch of wit) come in chapter 9 - the perils and pitfalls. First she discards the tired list of pitfalls that have been circulating and comes up with a fresh set of "New Top 10" pitfalls, which hit home and impart more wisdom that you can imagine. She then segues into an expose of ten dirty little secrets, which are refreshing in their frankness and insight. Ms. Dyche really steps up to the plate here. Apparently she was on a roll when writing this chapter because she caps it off with a piece on the politics of data warehousing and eight signs of data warehouse sabotage. She ends with a chapter titled, "What to Do Now" that offers yet more advice and insight about how to proceed if you need a data warehouse or if you already have one.
This book is packed with facts wrapped in wit and sparkling prose. It contains advice and wisdom that would take years to accrue, and is usually jealously guarded by consultants and vendors. Yet the author, a consultant, freely dispenses this advice and wisdom, which makes this book so valuable. It earns far more than the 5 stars available and is strongly recommended.
Refreshing definitions of key terms and concepts..........2000-10-24
Beer and Diapers De-Bunked!.......2000-09-19
Finally, one for the rest of us........2000-09-16
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