Book Description
Stern's SourceFinder. is the only comprehensive, user-friendly, desk reference to offer informed, fast access to thousands of information resources for human resources and general business management, including: Compensation and Benefits, Performance Management, Labor and Employment Law, Recruitment, Selection and Staffing Human Resource Information Systems, Health and Safety, Training and Development, Leadership and Management, Organizational Behavior and Psychology, Organizational Development, Organizational Design, Structure and Processes, Policy Administration, Strategic Planning, Labor and Industrial Relations and much more.
This gold mine of resources includes: books, periodicals, reports, databases, professional associations, government agencies, training tools, self-study programs, electronic mailing lists, newsgroups, information centers, libraries, online news, forms, model policies, posters, software directories and more. END
Customer Reviews:
Stern's SourceFinder...BEST RESOURCE for HR INFORMATION!.......1999-12-10
Above all others, one source eases the difficult task of finding sources of information. Stern's SourceFinder, written by Gerry Stern and Yvette Borcia, provides the most comprehensive available listing of sources for HR data and information.
HRNews, December, 1999, page 14
Stern's SourceFinder...BEST RESOURCE for HR INFORMATION!.......1999-12-10
Above all others, one source eases the difficult task of finding sources of information. Stern's SourceFinder, written by Gerry Stern and Yvette Borcia, provides the most comprehensive available listing of sources for HR data and information.
HRNews, December, 1999, page 14
Comments from Users and Book Reviewes.......1998-05-18
"current, complete and clearly based on a conscientious effortto inform." Richard B. Frantzreb, Training and DevelopmentYearbook
"an outstanding reference! I use it every day. It's great! Carey Randow, Director of Compensation, State of Washington
"powerful, covers the most critical management topics, cuts project time in half." Ernest Binstock, Vice President, Human Resources, Coverall North America
"the most up-to-date human resource information." William Dickinson, Total Employee Involvement Newsletter
"a necessity for any company trying to navigate its way through the complexities of HR." Zan F. Calhoun, Partner, Ernst & Young
"A versatile and easy-to-use reference book". Book Review Editor, Business Horizons
"I had my answers in seconds!" Tom Bria, President, Bria Compensation Consulting Group
"a real goldmine of useful information for the human resource professional." Leo Patterson, The Fact Finder
"well-organized, well-indexed at home in corporate or university HR departments." A. Maio, Choice (American Library Association)
"surprising someone has not produced something like this before, mandatory for the HR library." HR Planning Newsletter
"the most comprehensive guide I've come across in my 18 years working in HR." Anne Skillin, Small Press
"Both employers and employees will find Stern's SourceFinder a valuable reference." Personnel (American Management Association)
"points the way to the best and most current HR information." Diana M. Osinski, Bank Personnel News
"one of the best new reference sources, a real bargain." Michael S. Gelinne, Business Information Alert
"Excellent! Bravo!!!." Edward P. Gorchinski, Human Resource Manager, GW Plastics
"covers just about anything an HR professional needs to find. Its an excellent publication, easy to use." Elizabeth Blancharczyk, Managing Editor, Human Resource Management News
"If you liked the book, you'll love the screen adaptation." Profit: Information Technology for Entrepreneurs
"The time I've saved on finding just one item is worth the price of the book. It's invaluable." Chris Landenderger, HR Administrator, Rockwell International.
Book Description
Tragic school violence rocked the United States in the late 1990s and sent Americans scurrying to understand why these incidents occurred, how to prevent future incidents, and how to prepare to better manage those incidents which cannot be prevented. If there is anything positive that came out of these tragedies, it is unquestionably the placement of school safety at the top of the educational agenda and discussion list for school and community leaders nationwide. This book attempts to help sort out the political, administrative, and other dynamics so that readers can get to the “bottom line” of what really has been learned from these violent incidents This book, following Trump’s successful first book, guides schools in being proactive in school security, and in handling the crisis and the media when events that cannot be anticipated do occur. These steps include being aware of early warning signs, educating the staff about the best responses, working with emergency personnel, handling the injured, handling with family members of the injured, and proactive strategies for the media spotlight.
Customer Reviews:
Life Saving Book!.......2001-06-12
This book is a must for every school principal who is concerned about school safety. He talks about all the essentials to school safety from bullies to on campus security. Mr. Trump really knows his stuff. His dedication to this subject really comes through in this book. Please for the sake of your school and the children get this book and make sure every teacher reads it!
Average customer rating:
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Classroom Killers? Hallway Hostages? How Schools Can Prevent and Manage School Crises.(Review) (book review): An article from: Security Management
George J. Okaty
Manufacturer: American Society for Industrial Security
ProductGroup: Book
Binding: Digital
 Nonfiction
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ASIN: B0008HY9XE
Release Date: 2005-07-28 |
Book Description
This digital document is an article from Security Management, published by American Society for Industrial Security on May 1, 2001. The length of the article is 539 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Classroom Killers? Hallway Hostages? How Schools Can Prevent and Manage School Crises.(Review) (book review)
Author: George J. Okaty
Publication:
Security Management (Refereed)
Date: May 1, 2001
Publisher: American Society for Industrial Security
Volume: 45
Issue: 5
Page: 118
Article Type: Book Review
Distributed by Thomson Gale
Average customer rating:
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"Killers and diers": white noise, violence, genre.(teaching Don DeLillo's White Noise)(Essay): An article from: Academic Exchange Quarterly
Michelle E. Moore
Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital
Nonfiction
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| Automotive
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ASIN: B000T907QO
Release Date: 2007-07-05 |
Book Description
This digital document is an article from Academic Exchange Quarterly, published by Thomson Gale on March 22, 2007. The length of the article is 3118 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: "Killers and diers": white noise, violence, genre.(teaching Don DeLillo's White Noise)(Essay)
Author: Michelle E. Moore
Publication:
Academic Exchange Quarterly (Magazine/Journal)
Date: March 22, 2007
Publisher: Thomson Gale
Volume: 11
Issue: 1
Page: 66(5)
Article Type: Essay
Distributed by Thomson Gale
Book Description
This digital document is an article from Reading Improvement, published by Project Innovation (Alabama) on March 22, 2005. The length of the article is 2834 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: The learning killer: disruptive student behavior in the classroom.
Author: Alan Seidman
Publication:
Reading Improvement (Refereed)
Date: March 22, 2005
Publisher: Project Innovation (Alabama)
Volume: 42
Issue: 1
Page: 40(7)
Distributed by Thomson Gale
Book Description
This digital document is an article from Computer User, published by MSP Communications on August 1, 2003. The length of the article is 2407 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: The worldwide classroom: Internet collaboration: the other killer app for distance learning.(Back To School)
Author: Ari Kaplan
Publication:
Computer User (Magazine/Journal)
Date: August 1, 2003
Publisher: MSP Communications
Volume: 21
Issue: 8
Page: 18(3)
Distributed by Thomson Gale
Average customer rating:
- Scope is interesting but too many typos and errors.
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Statistical Methods for Quality: With Applications to Engineering and Management
Irwin Miller , and
Marylees Miller
Manufacturer: Pearson Education
ProductGroup: Book
Binding: Hardcover
Statistics
| Economics
| Business & Investing
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Quality Control
| Management & Leadership
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Quality Control
| Industrial, Manufacturing & Operational Systems
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ASIN: 0130137499 |
Customer Reviews:
Scope is interesting but too many typos and errors........1998-07-20
Miller and Miller's Statistical Methods for Quality purports to offer an overview of the basic elements of statistical thinking and statistical applications. Some familarity with calculus is presumed, but extent of those formulas is minimal. Expertise with a graphing calculator is a great help in some of the problems.
While the purpose and scope of the text is interesting and wide-ranging, it suffers from typos and calculation errors in just about every chapter. Problems are not completely worked out which is a major problem for readers not familiar with the notation or the topic. The fatal flaw is this book is the mistakes, typos, and outright calculation errors both in the text and the answer section in the back of the book. For example, the text offers as a probability solution to a Chi-square distribution the value of 94! Any student or teacher familiar with the basics of probabilities knows that probability values cannot exceed 1. Errors such as these can cause g! reat confusion among users who are learning statistics for the first time.
I direct most of the blame for this at the text referees and math editors at Prentice Hall who clearly did not do their job in the preparation of this text. Because of these flaws I cannot recommend this book for use in either academic or business applications.
Customer Reviews:
Valuable if you have done this before, not for beginner.......2001-04-26
This is a difficult book to review because you can look at it as a strategic planning project package or an engagement manual for strategic planning consulting practices. Let's start with what it is not: it is not a "how to" guide for someone who has never done strategic planning. The instructions are too sparse for that. In the hands of someone who has done strategic planning and has a few such projects under their belt this book and accompanying diskette of files is a valuable roadmap to performing a thorough strategic planning project. The files, in Microsoft Word, Excel, PowerPoint and Access formats, comprise a ready-made set of tools with which to go about the task.
The main part of the book is a set of guidelines and worksheets for an 11-step strategic planning process. The steps are: (1) performing internal and industry assessments, (2) technology assessment, (3) defining the system and technology architecture, (4) developing the plan, (5) developing individual strategic plans for business process areas, (6) presenting the plan, (7) marketing the plan internally, (8) setting the project slate, (9)implementing the plan's recommendations, (10) measuring the results, and (11) updating the plan.
As someone who has done this kind of work, most recently for a large Middle Eastern oil company, I can attest that the approach laid out in the book is straightforward and thorough. Unfortunately I did not have this book when I embarked on the project. The identified tasks and deliverables outlined in the book and the accompanying forms and templates would have significantly reduced the time it took to complete the project. One of the most valuable files is the Access database, which comes with pre-defined tables and reports with which to track issues, tasks and deliverables.
Although this is not a "how to" book for inexperienced consultants, the authors did include a large number of small case studies to illustrate certain points. I learned a lot from them and think that they added a touch of wisdom that comes from the authors' collective experience.
If you have one or more strategic planning projects under your belt this book will be one of the most valuable assets on your book shelf. If you are starting out you might find the book frustrating because it assumes that you can fill in the blanks between the sparsely worded (but highly insightful) instructions. I highly recommend this book to the former group and give it 5 stars for the amazing amount of value packed in its 397 pages and floppy diskette.
Book Description
This book addresses one of the major theoretical issues that underlies, implicitly or explicitly, some recurrent controversies in macroeconomics - namely, whether a competitive monetary economy has built-in mechanisms that are strong enough to remove excess demands and supplies on all markets, through an automatic adjustment of the price system. Jean-Michel Grandmont sheds light on this complex subject by using the analytical techniques of general equilibrium theory alongside the methods of monetary analysis. The book warns against the indiscriminate use of the rational expectations hypothesis when approaching this topic, and conversely stresses the common-sense observation that short-run learning processes are among the most important characteristics of economic agents. Grandmont argues that such processes are deserving of careful theoretical study, and the result is a clear and rigorous analysis of all the issues involved.
Average customer rating:
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The Facilitation Skills Training Kit: Everything You Need to Lead a Facilitation Skills Workshop
Leslie Bendaly
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover
Communications
| Skills
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Running Meetings & Presentations
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General
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ASIN: 0071347348 |
Book Description
Facilitation skills training has become an important part of leadership, management, and team training. The Facilitation Skills Training Kit provides everything a trainer needs to deliver a workshop or training session on facilitation skills to a group of managers or team leaders. The eighteen lesson plans included cover such topics as "How to Lead Effective Meetings," "Facilitate a Group Problem Solving Session," "Achieve Consensus Decisions," and more.
Book Description
A landmark system for business leaders and marketers, campaigners and bloggers, political junkies and fans of popular culture, The Elements of Influence takes the mystery out of strategy and how it shapes and shifts niche and global marketplaces alike.
It's about Playmaking. In business, it's what Pepsi does to thwart Coke, and vice versa. In politics, it's what White House strategists do to propel an agenda and win elections. In pop culture, it's what Oprah Winfrey does to build her personal brand and seduce her audience. Playmaking is the essential skill for advancing ideas, controlling marketplace discussions, positioning products, de-positioning competitors, embracing allies, and moving your program forward.
Chemists have the periodic table of elements. Economists have game theory. Those whose work centers on strategy, positioning, and influence have had no framework. That is, until now.
The first definitive system for out-smarting an opponent, managing a brand, protecting a reputation, and orchestrating word-of-mouth, The Elements of Influence unveils this critical and sprawling discipline and introduces The Playmaker's Standard, a new essential language of 25 irreducible plays. It breaks down into precise pieces the moves and counter-moves by which competitive advantage is won and lost, buzz is built, spin is spun, and arms are twisted, and it shows how masters of the game call, run, decode, and counteract the ploys and plans of their marketplaces. Plays are everywhere and everyone is a playmaker, and those who know this - the black belts of business, politics, and pop culture - will always have the edge over those who don't. The Elements of Influence will help you join their ranks. BACKCOVER:
Advanced praise for The Elements of Influence
"Alan Kelly is the Bill Walsh of marketing and positioning strategy and tactics. His playbook reads like an insider's field guide to the ins and outs of positioning warfare. Master it, and you can play with pros anytime."
—Geoffrey Moore, author of Crossing the Chasm and Dealing with Darwin
"Ever wonder how marketing campaigns get built? How messages are spun? How public opinion is managed? Here are the answers - in a clear, enjoyable, and eye-opening system that even the black belts of influence will find surprising!"
—Jay Conrad Levinson, author of the Guerrilla Marketing series
Customer Reviews:
Provides a clear system and strategy for 'playmaking'.......2006-12-11
The Elements of Influence: A New Essential System for Managing Competition, Reputation, Brand, and Buzz provides a clear system and strategy for 'playmaking' - how companies thwart others and provide value and competitive strengths. 'Playmaking' is the fine art of controlling marketplace discussions, direction and strategies, and chapters here survey an array of disciplines - not just the business world - to cover everything from positioning to idea advancement.
Diane C. Donovan
California Bookwatch
You need these lessons.......2006-11-10
I've been a mid-level manager all of my professional career. This book has been nothing short of "life-changing" for me. There is sage advice that is relevant to nearly every workplace. Examples are drawn from today's headlines.
I've applied the principles espoused in this book. My career is now in high gear. For the first time, I'm outsourcing and it fells great. Maybe you will be a convert too. Give it a try. I think this work is on par with other great authors of business literature such as Drucker, Warner, Ellis, Lloyd and Faulkner.
Forward Thinking!!.......2006-11-08
This well-written book is like the twentyfirst century sequel to last century's "Hidden Persuaders". Mr. Kelly has given us a way to rationalize and apply logic to what has been "seat of the pants" marketing up until now. With these tools, competition will move much faster in the future.
Breakthrough Thinking.......2006-10-31
I have never read another book like "The Elements of Influence." It is the first book to deliver both a language and methodology for communicating effectively in business. Using The Playmaker's Standard methodology, market facing executives can design moves and counter-moves that help increase the market visibility and perception of their companies and products. The result is often increased revenue and market share and, almost always, a better perception in the market versus the competition.
In the past, executives relied on PR firms or on their intuition to influence markets. The Playmaker's Standard gives executives the ability to move the dial in their company's favor. As a result, the Plays that make up the Playmaker's Standard become the indispensable tools for executives seeking unfair advantage in the market. Smart executives would be wise to embrace the Playmaker's Standard.
Average customer rating:
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Introducing Marketing Research
Paul Baines , and
Bal Chansarkar
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
General
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Advertising
| Marketing & Sales
| Business & Investing
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General
| Marketing
| Marketing & Sales
| Business & Investing
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Research
| Marketing
| Marketing & Sales
| Business & Investing
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| Books
ASIN: 0471497703 |
Book Description
The primary purpose of marketing research is to gather information which will allow your company or organisation to make better, more informed decisions. Many textbooks have been published on marketing research but most are very quantitative and are also too detailed for students taking a one-semester course, they do not focus on important qualitative issues such as depth interviews and focus groups - Baines and Chansarkar redress this imbalance. Written as an introduction to marketing research for students taking a one-semester module Introducing Market Research includes chapters on business to business marketing research and Internet marketing research. The authors adopt a practical focus and include numerous practical examples as well as coursework assignments.
Book Description
Aimed at both graduate and undergraduate students majoring in business administration and in other fields of social sciences,
Qualitative Marketing Research unpacks the emerging cultural approach in the field of marketing and consumer research and provides an interesting and informed study for anyone interested in cultural approaches to economic and social theory.
The book also provides insights for MBA students and other business professionals who work in the field of marketing, advertising, media planning and qualitative market research, offering methodological resources for keeping professional skills up to date and help with designing and conducting relevant and skillful market research which is sensitive to the cultural dynamics of the marketplace behavior.
Book Description
This digital document is an article from Fund Raising Management, published by Hoke Communications, Inc. on March 1, 1999. The length of the article is 1485 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: The Arts and Business Council was established to strengthen the partnership of the corporate and cultural communities. The New York non-profit organization has successfully played a dual role of recruiting, training and placing business professionals in arts groups while enhancing information services and career development programs of arts organizations. In 1997, the Arts and Business Council has increased it total income by almost 400% with the $1.5 million grant of American Express. With the funding increase. the organization has launched its National Arts marketing Project.
Citation Details
Title: Arts/business service organization boosts funding nearly 400 percent in the year while introducing key services.(Arts and Business Council Inc.)
Author: Alvin H. Reiss
Publication:
Fund Raising Management (Magazine/Journal)
Date: March 1, 1999
Publisher: Hoke Communications, Inc.
Volume: 30
Issue: 1
Page: 34(2)
Distributed by Thomson Gale
Book Description
This digital document is an article from National Underwriter Life & Health, published by The National Underwriter Company on September 27, 2004. The length of the article is 923 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Gain worksite entree by introducing executive-level LTD.(Worksite Marketing)
Author: Gerald Radican
Publication:
National Underwriter Life & Health (Magazine/Journal)
Date: September 27, 2004
Publisher: The National Underwriter Company
Volume: 108
Issue: 36
Page: 39(1)
Distributed by Thomson Gale
Book Description
This digital document is a journal article from European Journal of Operational Research, published by Elsevier in 2006. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
Description:
Firms engaged in consumer product sales often implement a strict make-to-stock approach, applying a single price to all customers. In such systems, customers can get the product at the given price upon availability on the shelf. However, consumers can often tolerate a delay between order placement and demand satisfaction under a price discount. Recognizing this phenomenon, a supplier may consider offering a menu of delivery-price options to consumers, where longer delay-time options imply lower prices. Demands from customers willing to wait provide advance demand information to the supplier. This paper studies strategies to exploit this additional information to improve profitability and service levels. Primarily assuming that delivery times are set exogenously, we determine optimal prices and stock levels under the new delayed demand satisfaction options. In addition, we develop analytical models to characterize the system performance gains under the new demand fulfillment option.
Book Description
This digital document is an article from Photo Marketing, published by Thomson Gale on March 1, 2006. The length of the article is 700 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Introducing Jennifer: what's behind the name?(target marketing of Generation X)
Author: Dimitrios Delis
Publication:
Photo Marketing (Magazine/Journal)
Date: March 1, 2006
Publisher: Thomson Gale
Volume: 81
Issue: 3
Page: 16(1)
Distributed by Thomson Gale
Average customer rating:
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Introducing Marketing
John Burnett
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
General
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Advertising
| Marketing & Sales
| Business & Investing
| Subjects
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General
| Marketing
| Marketing & Sales
| Business & Investing
| Subjects
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General
| Sales & Selling
| Marketing & Sales
| Business & Investing
| Subjects
| Books
ASIN: 0471395315 |
Book Description
"Integrated Marketing" boxes illustrate how companies apply principles.
Book Description
This digital document is an article from Franchising World, published by Thomson Gale on January 1, 2007. The length of the article is 6961 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Introducing the International Franchise Association's board of directors and executive committee.(INTERNATIONAL FRANCHISE ASSOCIATION'S ANNUAL CONVENTION PREVIEW)
Author: Gale Reference Team
Publication:
Franchising World (Magazine/Journal)
Date: January 1, 2007
Publisher: Thomson Gale
Volume: 39
Issue: 1
Page: 21(11)
Distributed by Thomson Gale
Average customer rating:
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Learning from Science and Technology Policy Evaluation: Experiences from the United States and Europe
Manufacturer: Edward Elgar Publishing
ProductGroup: Book
Binding: Hardcover
Policy & Current Events
| Popular Economics
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General
| Popular Economics
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Development & Growth
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Economic Policy & Development
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General
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Industrial
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General
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Culture
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All Titles
| Qualifying Textbooks - Fall 2007
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Business & Investing
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Nonfiction
| Qualifying Textbooks - Fall 2007
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ASIN: 1840648759 |
Book Description
Learning from Science and Technology Policy Evaluation presents US and European experiences and insights on the evaluation of policies and programs to foster research, innovation, and technology (RIT). In recent years, policymakers have promoted RIT policies to accelerate scientific and technological development in emerging fields, encourage new patterns of research collaboration and commercialization and enhance national and regional economic competitiveness. At the same time, budgetary pressures and new public management approaches have strengthened demands for RIT performance measurement and evaluation.
The contributors - leading experts in science and technology policy and evaluation - analyze and contrast the need and demand for RIT performance measurement and evaluation within the US and European innovation and policy making systems. They assess current US and European RIT evaluation practices and methods in key areas, discuss applications of new evaluative approaches and consider strategies that could lead to improvements in RIT evaluation design and policies.
This up-to-date volume examining current and leading-edge evaluation methodologies will make a valuable addition to the libraries of research and innovation policymakers and analysts, educators and students of science and technology policy.
Average customer rating:
- Impressive and answers key questions
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Strategic Information Technology: Opportunities for Competitive Advantage
Manufacturer: IGI Global
ProductGroup: Book
Binding: Paperback
Strategy & Competition
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Systems & Planning
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Business & Investing
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| Books
MIS
| Industries & Professions
| Business & Investing
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Manager's Guides to Computing
| Business & Culture
| Computers & Internet
| Subjects
| Books
Information Systems
| Software Engineering
| Computer Science
| Computers & Internet
| Subjects
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General
| Computers & Internet
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All Titles
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ASIN: 187828987X |
Book Description
Managers and executives know the importance of integrating business strategy and IT strategy for competitive advantage. Via numerous real-world examples and anecdotes, this book investigates myriad issues regarding the application of business strategy and IT strategy. Specifically, it focuses on how business/IT alignment is assessed, the factors that aid or hinder its integration, a maturity assessment and way in which managers can implement strategic information systems within their firms using various constructs and models. Strategic Information Technology: Opportunities for Competitive Advantage provides managers with an understanding and appreciation for the development of business and information technologies strategies to yield competitive advantage.
Customer Reviews:
Impressive and answers key questions.......2002-08-01
Much of my professional reading is devoted to anthologies, such as this book, which are a collection of papers or essays about a narrow theme. This book is one of those rare collections that come across as though written by a single author, and the range of topics and how they are connected results in one of the best books I've read on business/IT alignment and strategic planning.
The recurring theme is using IT to achieve competitive advantage, and the topics go into every important facet of IT and how it can be leveraged to achieve that goal. More importantly, many of the papers provide answers to questions with which many organizations are currently grappling. For example, "Strategic Alignment for Electronic Commerce", "Communicating Strategic IT Vision to Organization Members: A Conceptual Framework" and "Outsourcing Decisions: Using Porter's Model" are, in my opinion, address some thorny issues and provide clear advice and guidelines. I also liked "Competitive Force/Marketing Mix (CF/MM) Framework", which is business focused, and "The Importance of the IT-End User Relationship Paradigm in Obtaining Alignment Between IT and the Business", which gives answers to a perennial question.
If you are seeking a source of ideas to help answer the basic question, How Can IT Best Support the Business?, this book will prove to be a treasure trove of ideas and advice.
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