1999 Arizona Business Directory: The Ultimate Sales and Credit Tool

Book Description

A directory of 163,000 Arizona businesses! In depth information on each listing. You can use our premier database to find new customers and grow your sales and profits. You can create your own direct mail campaigns. Our information is simply the best for telephone sales or research; we make millions of phone calls every year to verify our information. Our credit rating codes* can help you evaluate probable credit worthiness for small trade accounts, qualify prospects, and manage financial risk. You can analyze your competition, plan your next sales and marketing campaign, or establish new sales territories.

In depth information:
Company Name, Address, and ZIP Code
Phone Number
Name of Owner or Manager
Estimated Sales Volume
Number of Employees
SIC Codes and Lines of Business
Credit Ratings* and More!

Ideal for:
Sales Leads
Market Research
Direct Mail or Telemarketing
Making Credit Decisions
Locating Suppliers
Comprehensive Business Reference

*Our credit rating codes are indicators of probable ability to pay. They are based on business demographic factors such as number of employees, years in business, industry stability and barriers to entry, and government data. While they do not reflect actual payment history, the ratings are a good starting point. We recommend that these ratings should not be the sole factor used in making a credit decision. You must obtain more information from bank and trade references, local credit bureaus, or other sources before extending credit. We will not be liable for any losses resulting from the use of this information.

Customer Reviews:

Better than the phone bok.......1999-09-07

I use this book to find new businesses to market to. The contact names are right on and the employee sizes are pretty accurate too. They have a CDROM available if you ask for it, which is easier to use for pulling up large mailing lists. It's been with us for years, just beware of the small type!

Book Description

Increased globalization has spurred a tremendous interest in European business schools that offer MBA programs. To remain competitive in today¿s global marketplace, recruiters are scrambling for cross-cultural managers, and students are targeting European business schools for their MBAs in unprecedented numbers. Yet this new wave of global managers has had no way to judge which schools were the best¿until now. The Guide to the Best European Business Schools provides prospective graduate students with accurate rankings and profiles of Europe¿s top business schools, rated by the people who know them best¿recent graduates. The Guide covers each school¿s program, curriculum, location, admissions standards, and teaching methods. It also features a ranking of the top twenty European business schools, tips on how to get into the best European MBA programs, and crucial information on the top ten runners-up.

Book Description

The first edition of Managing Innovation has become established as the leading textbook on innovation and technology management in the European market. The authors are leading international figures in their field and the new edition will include coverage of the latest, most up-to-date research on the management of innovation The aim is to provide a management text for postgraduate students of MBA and MSc courses which covers the management of technological, market and organisational innovation in a comprehensive but accessible manner. Each of the chapters draws on the latest research to develop frameworks for students to understand and apply the material, and includes brief case studies to illustrate key themes.

Download Description

Managing Innovation provides readers with the knowledge to understand, and the skills to manage, innovation at the operational and strategic levels. Specifically, it integrates the management of market, organizational and technological change to improve the competitiveness of firms and effectiveness of other organizations. The management of innovation is inherently interdisciplinary and multifunctional and Tidd, Bessant & Pavitt provide an integrative approach to the subject. Two new perspectives are introduced through which to re-examine material presented in each chapter: sustaining versus disruptive innovation (a greater emphasis will be placed on disruptive innovation) and organizations versus networks (greater discussion of the network issues raised in each chapter). Provides more treatment of innovation in services. Greater internationalization of case examples will be provided e.g. more examples will be included from Asia and Latin America. Introduces discussion of the relationship between innovation and the environment.

Customer Reviews:

I'd like to give it ZERO stars. .......2006-09-06

Of all the textbooks I've had, from elementary school through graduate school, this is easily the worst one I've ever had, for any course.

First of all, the authors so redundantly use the word "whilst" and the phrase "rules of the game" that it really gets on your nerves. My classmates all agree with me on this point.

Second, speaking of getting on your nerves, half of what these authors say is, "...as we talked about in the previous chapter" or "as we'll talk about in the next chapter". There is so much redundant language in this book that it really could be condensed to about 25% of its size, and hell, it probably could simply be a chapter in the text for some other course.

Third, the authors should win a Pulitzer prize for flowery language. They seem more interested in impressing me than educating me. Their sentences are far too long. They don't know the meaning of clear and concise, and I think they should all go back to English Composition 101. They'd be great politicians, because never have I heard anyone say so much and yet say so little....over and over and over again.
The book is a like an inflated academic paper...and it's BORING. If ever a topic begged for a case-study approach, it's this one, and this book is not the answer. Save your money, and beg your instructor not to use this text.

Recomendo com certeza!.......2005-10-29

Excelente referência para a pesquisa e para o estudo preliminar visando a implantação de processos de inovação. É completo, abrangente, de fácil leitura. Um livro que não pode faltam na estante de quem se interessa pelo assunto, tanto em termos acadêmicos quanto de interesse gerencial.

Brilliant read!!.......2004-06-02

Used this book for the 'Managing Processes and Products' course on my MBA. Found it quite interesting and illuminating with plenty of examples to bring the subject to life. Would definitely recommend it.

Not for the faint hearted........2003-11-10

This book is very difficult to read. The sentences are so long that you will struggle to make sense of them. The author goes out of his way to use long complicated words. This is not a good book to read to introduce yourself to the subject.

Average customer rating:
Self Directed Work Teams the New American Challenge
Orsburn Jack D
Manufacturer: Irwin
ProductGroup: Book
Binding: Hardcover
ASIN: B000LBLWO6

Average customer rating:

Fading Classic

Self Directed Work Teams: The New American Challenge
Jack D. Orsburn , Lilnda Moran , Ed Musselwhite , and John H. Zenger
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books
MIS | Industries & Professions | Business & Investing | Subjects | Books
Decision-Making & Problem Solving | Management & Leadership | Business & Investing | Subjects | Books
Management | Management & Leadership | Business & Investing | Subjects | Books
Teams | Management & Leadership | Business & Investing | Subjects | Books
Training | Management & Leadership | Business & Investing | Subjects | Books
Entrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
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Teaming Up: Making the Transition to a Self-Directed Team-Based Organization (McGraw-Hill Training Series)

Leading Self-Directed Work Teams

Empowered Teams: Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation (The Jossey-Bass Management)

Succeeding As a Self Directed Work Team: 20 Important Questions Answered

Business Without Bosses: How Self-Managing Teams Are Building High- Performing Companies

ASIN: 1556233418

Book Description

Self-Directed Work Teams shows employees from diverse areas of a company how to work together efficiently so the organization can compete more effectively. It includes case histories from TRW, Cummins Engine, General Electric, Blue Cross of Ohio, Hughes Tool and many others. It provides: a practical ``why, what and how'' for understanding and implementing this revolutionary new service and manufacturing concept; the means for motivating line employees and improving job performance; a blueprint for increasing employee productivity; a method that reduces the need for lawyers of corporate bureaucracy.

Customer Reviews:

Fading Classic.......2000-06-30

This book, which has been supplanted by more recent works, is the classic American text on creating and using self-directed work teams. The authors represent the Zenger-Miller approach, one that has been well-used in many manufacturing environments.

Pros: provides very practical information about exactly how to implement self-directed teams; strongest for the manufacturing environment; provides sample materials that can easily be customized for a company.

Cons: based on models that worked in manufacturing environments of the 1960s, before downsizing and the Internet; very time-consuming - many companies now need to move faster than this; assumes time and resources that no longer exist in many companies.

Average customer rating:
Self-directed Work Teams: The New American Challenge. (book reviews): An article from: Human Resource Planning
John A. Miller
Manufacturer: Human Resource Planning Society
ProductGroup: Book
Binding: Digital
ASIN: B00092NLR8
Release Date: 2005-07-28

Book Description

This digital document is an article from Human Resource Planning, published by Human Resource Planning Society on June 1, 1992. The length of the article is 1029 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Self-directed Work Teams: The New American Challenge. (book reviews)
Author: John A. Miller
Publication: Human Resource Planning (Refereed)
Date: June 1, 1992
Publisher: Human Resource Planning Society
Volume: v15 Issue: n2 Page: p90(3)

Article Type: Book Review

Distributed by Thomson Gale

Book Description

A banking system emerged in Brazil during the early 20th century that was efficiently and productively supported by economic development. However, it also contained the seeds of its future limitations. This banking system did not equalize conditions across sectors or regions as existing theory and historiography anticipated. Deeply embedded institutional constraints limited banking's contribution to long-term development. The three most important institutional constraints were insecure property rights, continual tension between the system's public and private sector functions, and competition between the Federal State and the states. Nevertheless, the banking system was an effective tool in the consolidation of an economy of national scope during these crucial years. As a modern banking system emerged, its use in national consolidation both magnified and reflected its limitations.

Banking and Economic Development; Brazil, 1889-1930.

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Banking and Economic Development; Brazil, 1889-1930.
Gail D Triner
Manufacturer: Palgrave
ProductGroup: Book
Binding: Hardcover
ASIN: B000N63URG

Average customer rating:
Interpersonal Trust Surveys - Facilitator's Guide to The Interpersonal Trust Surveys (Paper Only)
De Furia
Manufacturer: Pfeiffer Wiley
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
ASIN: 0787951544

Average customer rating:
Facilitator's Guide to the Interpersonal Trust Surveys
Guy L., Ph.D. De Furia
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
Industrial Relations | Industries & Professions | Business & Investing | Subjects | Books
Training | Management & Leadership | Business & Investing | Subjects | Books
Vocational Guidance | Job Hunting & Careers | Business & Investing | Subjects | Books
ASIN: 0787908991

Average customer rating:
Interpersonal Trust Survey - Facilitator's Guide to the Interpersonal Trust Surveys LL (Paper Only)
De Furia
Manufacturer: Jossey Bass Wiley
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
ASIN: 0787909645

Customer Reviews:

*You'll choose this book over others on marketing plans*.......2000-04-19

My shelf is filled with books by the experts on marketing plans. Pay attention to this outstanding book if you fit one of these categories: 1)small business, 2)entrepreneur or 3) structuring a startup to take to market or raise money. This book offers a simple, comprehensive system that finds the balance between the complexity required by a major corporation and the ease of use needed for a rookie to marketing plan design. Lots of fantastic examples and fast, easy reading. Best investment in a book on this topic I've ever discovered.

Average customer rating:

A profound piece of thinking

Where there is risk, there is often great reward

“You can profit by seeing the profits in risks that others will avoid”

Finding, Evaluating, High Risk/High Return Opportunities

Book report by HBS Working Knowledge

Failsafe Strategies: Profit and Grow from Risks that Others Avoid
Sayan Chatterjee
Manufacturer: Wharton School Publishing
ProductGroup: Book
Binding: Hardcover

Strategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
Management Science | Management & Leadership | Business & Investing | Subjects | Books
Systems & Planning | Management & Leadership | Business & Investing | Subjects | Books
General | Business & Investing | Subjects | Books
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Business & Investing | Amazon Upgrade | Stores | Books
All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
Business & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
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The Strategy Process: Concepts, Context, Cases (4th Edition)

The Skeptical Business Searcher: The Information Advisor's Guide to Evaluating Web Data, Sites, and Sources

Bad Leadership: What It Is, How It Happens, Why It Matters (Leadership for the Common Good)

Will Your Next Mistake Be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization

Making Strategy Work: Leading Effective Execution and Change

ASIN: 0131011111

Book Description

Pursue your best business opportunities—without the risk!

Today, many companies have become powerfully averse to taking the risks that are essential to long-term success. Dr. Sayan Chatterjee shows how to identify high-risk, high-return opportunities, and then systematically mitigate those risks up front, as you design your initiative. His techniques can help you safely pursue huge opportunities that others pass up—and sustain profit growth far into the future.

A complete framework for attacking high-risk, high-return opportunities

Powerful new tools for sustaining long-term growth and profitability

Clarifying and mitigating your real risks

Understanding what is visible to your customer and how that affects your risk

JetBlue vs. Southwest: More than one way to skin a cat

Identifying multiple competitive objectives, and multiple ways to achieve them

Tracking and reducing risks in real-time

Discovering mistakes in assumptions or logic while there's time to fix them

Creative ways to leverage existing resources more effectively

Reducing risk by avoiding unnecessary additional investments—and what to do when you can't

Execution: Getting your ducks in a row

Creating an organization that can deliver on your high-value, low-risk strategies

Reducing the hazards of growth and diversification strategies

Planning to grow or extend your core markets

Entering existing markets without the risk

Finding more effective ways to overcome entry barriers

Shaping new markets: products, processes, and platforms

What it takes to successfully create and dominate a new market

Download Description

"Failsafe StrategiesPursue your best business opportunities¿without the risk!

A complete framework for attacking high-risk, high-return opportunities

Powerful new tools for sustaining long-term growth and profitability

Clarifying and mitigating your real risks

Understanding what is visible to your customer and how that affects your risk

JetBlue vs. Southwest: More than one way to skin a cat

Identifying multiple competitive objectives, and multiple ways to achieve them

Tracking and reducing risks in real-time

Discovering mistakes in assumptions or logic while there's time to fix them

Creative ways to leverage existing resources more effectively

Reducing risk by avoiding unnecessary additional investments¿and what to do when you can't

Execution: Getting your ducks in a row

Creating an organization that can deliver on your high-value, low-risk strategies

Reducing the hazards of growth and diversification strategies

Planning to grow or extend your core markets

Entering existing markets without the risk

Finding more effective ways to overcome entry barriers

Shaping new markets: products, processes, and platforms

What it takes to successfully create and dominate a new market

Customer Reviews:

A profound piece of thinking.......2006-08-28

I read at least hundred books a year on business and this one as provided some incredibly coherent thinking on the nature of strategy and systems thinking! We use the concepts in the Stanford Advanced Project Management program and managers really begin to understand the nature of what good planning looks like!

Where there is risk, there is often great reward.......2005-11-29

Business is a specialized extension of life, so the reality is that there is no failsafe. However, that is what makes the game so interesting. For if you could not fail, business, like life, would be very dull and uninteresting. In the modern world, jobs are being created and destroyed at a rate faster than at any time in history. There is also no doubt that the pace of change will continue to accelerate. Furthermore, the physical location of jobs is also changing at a rapid rate. However, the rate of change of job movement will slow and eventually flatten out. As countries such as India and China develop, the wage differential will narrow. Finally, at some point most of the jobs that can be outsourced will have been outsourced.
In this environment, the challenges can be overwhelming. The sensible person explores every possible advantage and there is a great deal of sense in this book. Overall business strategy, rather than operational aspects, is the focus. While new technologies are continuously being developed and are creating new business opportunities, the strategies examined here are applications requiring very little new technology.
There are two key points, the first is how to identify a new market that can be exploited and the second is how to manage your growth. Two aspects of markets are described. The first is as a white space, which is a market niche that is currently unexploited. While these are market opportunities, there is a danger in being the first mover. With no history to examine, it is easy to be a trailblazer for others who will avoid your mistakes and be in a better position to exploit the market. The second is the sweet spot, which is a location that will allow you to maintain your advantage and defend it against others who might want to challenge your position.
Several case histories are presented, including an extensive one about Enron in an appendix. Companies such as Dell computer, Southwest airlines and Jet Blue are examined, including their strategies for entering markets and how they manage to maintain their position and profits, even through difficult times. However, I found the case history of Enron to be the most interesting. Their initial business strategy was a brilliant one, but when Enron branched out into other areas without performing the due diligence of research, they began to experience failures. It was the attempt to maintain the façade of unrelenting success that led to their downfall. Rather than admit to the failures, managers at Enron began to engage in account manipulation that snowballed as failures grew in magnitude and number.
As the world changes rapidly, market niches are created and destroyed and are not always evident. Entering these niches requires forethought, courage and determination to succeed. If even one is missing, failure is likely. The information in this book will help you to identify new niches and ask the right questions concerning whether you should enter one. You must supply the courage and determination.

“You can profit by seeing the profits in risks that others will avoid”.......2005-11-26

“This book develops a set of concepts that allow you to design business models where the risk can be reduced to practical proportions. The risks in any business come from not knowing the demand, threat from competition, and not having the appropriate capabilities. The basic theme repeated over and over again is that to reduce risk, you need to have clarity regarding where the risks are and create choice, or options, in tackling those risks. We use numerous examples of business strategies to illustrate the concepts. But more to the point, the concepts developed in this book enable you to quickly visualize successful strategies as well as avoid the common pitfalls. However, by no means are we claiming that the strategies we use as examples were developed using our frameworks. We are very aware of academic ‘after the fact’ analysis of famous strategies that in no way portrays the reality of how those strategies were developed. Notable examples are Honda, Wal-Mart, and Southwest. This is where our book differs. Rather than looking backward to try to understand these famous strategies, which is often the case with academic analysis, we use these examples as ‘exercises’ to help you re-create these strategies using our framework and methodology – a process that should help you internalize our concepts faster (from the Introduction).”

In this context, Sayan Chatterjee divides this excellent book into two broad sections-ten chapters and an Appendix. He briefly summarizes each of them as following:

I. THE FIRST SECTION develops concepts that allow a firm to clearly understand the nature of the risks in a given business.

1. In the first chapter, we explore the choice dimensions when designing a strategy – how to identify multiple business models. By identifying multiple business models, you will be able to minimize competitive risks by essentially changing the rules of the game.

2. This brings us to the final concept, which you will explore further in Chapter 2. Even if you manage to reduce competitive risks by identifying a competitive logic that is distinctly different from competitors, you are still vulnerable to capability risks.

3. In Chapter 3, we revisit the choice dimensions that allows you to consider different capability configurations that can deliver the same core objectives without making the mistakes made by Continental CALite. This will help you understand how elements of a successful strategy from one business can be applied to just about any business without undue capability risks.

4. In Chapter 4, we will review the different options to reduce capability risks that we have seen so far with some more examples. These options are using an existing or off-the-shelf capability and investment in capabilities that affect part of the value chain, sometimes in order to outsource the risky capabilities. Thus Lilly, Cisco, FedEx Custom Critical, and Sony PlayStation have outsourced the critical parts of their value chains contrary to conventional wisdom.

5. In Chapter 5, you will consider some techniques for reducing capability risks at the operational level.

6. In Chapter 6, we describe the characteristics of organizations that are the best suited to benefit from the types of frameworks described in this book.

II. THE SECOND SECTION expands the framework developed in the first section to growth and diversification strategies.

7. In Chapter 7, we look at generic strategies for adapting to a market.

8. In Chapter 8, you will consider entry strategies based on low price. You also will consider the market characteristics that reduce the risks of such a strategy. In particular, you examine one of the foremost proponents of the low-price strategies, Dell Computer, and how it has leveraged its low-cost operations into many markets by under pricing incumbents. Firms contemplating a low-price entry strategy can learn some important lessons from Dell.

9. In Chapter 9, you will look at the risk factors in shaping a market from scratch. These strategies take a long time to come to fruition, involve much bigger bets, and are inherently more risky. The strategies are usually also the most profitable and most long-lasting.

10. In Chapter 10, you look at managing these risks in a more dynamic context. You will see how to identify choices not only when designing a strategy, but how to keep the options open and defer commitments. By keeping options open, you will be able to commit resources when you have the best understanding of the risks.

III. THE APPENDIX presents a detailed analysis of the rise and fall of Enron using the risk management lens.

Finally, S. Chatterjee says that “Most management books use examples of past successes and failures to justify their frameworks. Of course, this is necessary, and we have also done that to a large extent. However, we have also gone out on a limb and made predictions about the strategies of the best companies in the world. Some of these predictions are not favorable, but if we believe in our frameworks, the true test will have to come in their predictive ability and not by looking in the rearview mirror. Imagine if someone had predicted Enron’s problems in 1999!”

Strongly recommended.

Finding, Evaluating, High Risk/High Return Opportunities.......2005-11-19

Everything in life has risk. The advantage that the entrepreneurial business model has is that it encourages risk taking. The entrepreneur is willing to risk his time, his investment in a venture that the established companies are unwilling to undertake. The bigger the company, and perhaps the older, the more risk adverse it becomes. Perhaps I should say organization rather than company, because bigger organizations like our Federal Government cannot afford risk, the price of failure is too high when the '60 Minutes' reporters show up.

In this book Dr. Chatterjee attempts to define business risk in ways that a corporation might use to understand, minimize and work around failure in a proposed venture. As he puts it in Chapter 1, 'How to See Gold Where Others See Risk: Identify More Choices to Get the Gold.' While you have to accept that any risk at all means that sometime you will fail. It is also axiomatic that the higher the risk, the higher the potential for return.

This book gives a framework for identifying high risk/high return opportunities, and first evaluating the risk and then finding ways to minimize the loss in the case of failure.

Book report by HBS Working Knowledge .......2005-10-22

No strategy is failsafe, of course, but there is much we can do to take better risks and avoid mistakes. "The whole reason business exists is to take risks; otherwise we should be keeping our money in treasury bills," writes Sayan Chatterjee, a professor of management policy at Case Western Reserve University. To mitigate risk, he continues, executives need both clarity and choice, and to that end his guide offers expert case studies and a practical framework. Chatterjee's ideas are broad enough to encompass products and services as diverse as computer games, cars, printers, airline travel, medical imaging, and more.

Section one focuses on designing a strategy that anticipates and avoids risk. The point he makes, through discussion and examples of companies such as Dell, Microsoft, Continental, Southwest, Sony, Nintendo, and others, is that the design of a strategy needs to be flexible and replicable, as well as clearly understood by all employees and easy to talk about at the water cooler.

Section two explores risk in the context of growth and diversification strategies, and Chatterjee's detailed analysis uses some of the same companies. Comparing Dell and Microsoft, for example, he suggests that Dell tends to adapt to existing markets by leveraging the capabilities it already possesses, while Microsoft is proving itself more the market shaper.

No framework should operate as a template or checklist. But if this one is considered in a thoughtful way, Chatterjee says, it might help a company devise a strategy tailored to its own opportunities and risks.

Table of Contents:

Introduction: Understanding risk: the real key to competitive strategy
Section I: Designing strategies for avoiding risk

1. How to see gold where others see risk: identify more choices to get the gold
2. Three steps to design a low risk strategy
3. Identifying multiple capability configurations
4. Designing strategies with low capability risks
5. Lowering capability risks with visible and invisible outputs
6. Organizations that can benefit from the outcome to objectives framework

Section II: The risks in growth and diversification strategy

1. When and how to use differentiation entry strategy
2. When and how to use a low-price entry strategy
3. Strategies to shape markets: products, process and platform
4. Develop multiple migration paths

Appendix: Enron's incremental descent into bankruptcy: a strategic and organizational analysis
Epilogue

FAILSAFE STRATEGIES: PROFIT AND GROW FROM RISKS THAT OTHERS AVOID

Average customer rating:

FAILSAFE STRATEGIES: PROFIT AND GROW FROM RISKS THAT OTHERS AVOID
Sayan Chatterjee
Manufacturer: Wharton School Publishing Upper Saddle River, NJ
ProductGroup: Book
Binding: Hardcover
ASIN: B000IWPC30

Average customer rating:

Failsafe Strategies: Profit and Grow from Risks that Others Avoid
Sayan Chatterjee
Manufacturer: Wharton School Publishing
ProductGroup: Book
Binding: Paperback
ASIN: B000OIPXN2

Book Description

Electronic commerce, supply chain management, customer relationship management, and other forms of Business Networking will fundamentally change the way business will be conducted in the information age. We will see close collaboration between processes of different enterprises, and above all, new enterprises and new processes. Business Networking offers exceptional opportunities for innovators and harbors fundamental risks for slowpokes. This book proposes a process-oriented model for Business Networking and the concept of networkability to develop realistic strategies for managing enterprise relationships in the Internet economy. It formulates key success factors and management guidelines which were developed in close cooperation between research and practice.

Customer Reviews:

Good Balance for Business Managers and Academics/Students.......2001-09-17

Osterle, Fleisch, and Alt's have crafted a comprehensive study about how enterprises can achieve "networkability" in their book, "Business Networking". The concept of "networkability" or the ability to establish efficient business relationships among internal and external resources is explored in four parts through the use of case studies and primary research culled from experiences in "Competence Centers". The highlight of the book for business managers is the section on Key Success Factors for Business Networking Systems - a section that builds upon the first three parts of the book and ties all the key lessons together. Moreover, it is here that the authors conclude that Business Networking relies on sophisticated IT and explains how a critical mass of partners facilitates networkability. Research data contained in the book is appropriately documented and there are plenty of schematics and tables to help solidify key points throughout the text. The book certainly succeeds as an academic text (and it may become required reading in some business school classes), but for more general audiences of business managers, the book plods along in certain sections explaining nuts and bolts - laying the groundwork - necessary to comprehend the key success factors.

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