2003 New Hampshire Manufacturing Directory

Book Description

A step-by-step guide on how to acquire effective communication skills, this book is written against the background of the growing need for students, professionals, and anyone who has to deal professionally with other people to become ever more entrepreneurial. The text focuses on how to become a better speaker, listener, reader, and writer. All forms of writing are addressed, from business letters, reports, and faxes to e-mails, academic writing, and referencing. This new edition covers short messages and grammar. The book uses relevant examples and illustrations drawn from familiar situations and diverse cultural backgrounds. It is accessible to both first and second language speakers and uses in-text citations and references that teach correct referencing conventions and gives readers the skills and knowledge to explore the topic further on their own.

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According to consultants William A. Schiemann and John H. Lingle, companies that truly "manage by measurement" are outperforming those that don't by an average three-year return on investment of 80 percent versus 45 percent. In Bullseye! Hitting Your Strategic Targets Through High-Impact Measurement, they detail a comprehensive four-phase program for anyone who would like to advance corporate goals by similarly overhauling the way information is gathered, shared, and managed within the organization. Their sweeping system helps leaders accurately and consistently track the performance of a half-dozen key components--customers-competitors, financial stakeholders, employees-subcontractors, technologies, partners-suppliers, and overall communities--and then share resultant data across the board. While business measurement has traditionally been "a monitoring device primarily used to 'take the temperature' of the organization and help supervisors know where to focus their attention," Schiemann and Lingle's approach utilizes it instead to link ideas and behaviors, integrate performance companywide, and increase self-accountability. After demonstrating how corresponding efforts have paid off in Fortune 100 firms such as Procter & Gamble, General Electric, and Sears, they examine deterrents to implementation and explain the process. Recommended for senior executives, managers, and production teams seeking new ways to bolster their bottom lines. --Howard Rothman

Book Description

At last, in this book, the great paradox of measurement is resolved. According to the authors' original -- and revealing -- research companies that manage by measurement outperform less disciplined competitors by an average three-year return on investment of 80 percent versus an average ROI of 45 percent. Yet few companies have put in place a disciplined approach for measuring the key nonfinancial, strategic performance areas that are so crucial to a firm's success.

Bullseye! treats measurement as a key senior-management business issue. The authors explore the role of measurement in adding clarity and specificity to an organization's strategy, and in driving efforts to translate strategy into operational initiatives and business results.

Organizational change and measurement experts William Schiemann and John Lingle have written the first book to provide a complete detailed blueprint for implementing a strategic measurement system. To resolve the measurement paradox, they have created as the centerpiece of Bullseye! a detailed case study that describes a four-phase process that will successfully transform any company into a measurement-managed organization. The four phases of this process are: defining a strategic business model, designing measures to support the model cascading the model and measures throughout the organization, and embedding the measures into the leadership processes of the organization.

In eminently readable prose, the authors confront head-on the powerful forces that conspire to prevent a company from gaining the full value from its measurement system. In the process, Schiemann and Lingle have developed an integrative framework that covers all the major measurement areas: markets and customers, finance, people, operations, the environment, and suppliers. In fact, the authors go Beyond other published accounts of measurement systems by providing strategic tools to manage customer, community, environmental, and regulatory stakeholders along with suppliers, and adaptability -- the level at which a company learns and innovates. Focus and speed, they argue, are the essential competitive qualities. Following the guidelines recommended in this book, executives with responsibility for setting and implementing strategy should be able to make significant improvements in three months and major changes within a year. Bullseye! is must reading for all general managers at the corporate, division, and business-unit levels.

Customer Reviews:

Best of the Best.......2002-04-04

I've been consulting for 30+ years and find the concepts in this book refreshing. In fact, the problem with most scorecards is that they miss the linkages that Dr. Schiemann and Dr. Lingle address in this book: People, Culture and Discipline.

I especially like the detailed evalution of important linkages to make measurements work. These authors write clearly and succinctly with real case studies, not theory.

Use this book as a reference guide of what to do when Norton and Kaplan fails.

Good try but not good enough.......2001-11-10

Another try at using Kaplan & Norton's great two masterpiece books. If you love to buy every book in the field get this book. Otherwise, do not waste your money because there are newer and more updated books. The Balanced Scorecard is already in its third generation, using Systems Modeling with I THINK or POWERSIM, and this book is already past its glory.

Maps the Way to Human Capital Improvement.......2001-02-27

Knowledge-worker productivity is the biggest of the 21st century management challenges. Companies can do a great deal to improve it. This book exemplifies a key element: the measurement of non financial drivers of financial success. The 'Initiatives Grid' (Table 8-1) provides guidelines how to review strategic performance measures with the board of directors or parent organization. The process of cascading the measures throughout the organization and embedding the measures into the leadership process is key. The text gives a clear view of the bricks that put together a balanced set of performance indicators, that any organization could use to focus executive teams and human resources on a unified strategy. Companies may benefit from strict use of this system, readers will gain much from applying the insights without complete implementation.

Maps the Way to Human Capital Improvement.......2001-02-27

Book Description

SECRETS OF THE WILD GOOSE The Self-Management Way to Increase Your Personal Power and Inspire Productive Teamwork

The secret of wild geese is this: They fly in formation, not solo, which gives them the 'lifting power' to cover hundreds of miles at a stretch. And just like a gaggle of geese, companies and employees get where they want to go by joining focus and self-discipline with the power of teamwork.

This dynamic, inspiring guide unlocks the door to personal and organizational success by showing managers how to achieve focus, discipline, superior leadership skills, and more, through the art of self-management. Filled with sage advice and dozens of self-testing exercises, the book explains how to:

** set a clear vision, realistic goals, and workable action plans ** influence others through example rather than coercion ** assume the powerful role of manager/ leader ** foster committed collaboration and successful teamwork DONALD H. WEISS, Ph.D. (Florissant, MO) is president of Self-Management Communications, Inc. and has more than 30 years of experience as a training and development expert. His many books include Why Didn't I Say That and Fair, Square & Legal (both Amacom).

Book Description

Professor McKenzie proposes and formulates a method composed of operational procedures designed to facilitate the evaluation of economic projects and policies. This method is discussed fully, illustrated by simple examples, and compared with alternative procedures. An outline of a computer program that enables readers to undertake their own calculations is included. In order to present the approach clearly, the author provides an exposition of the fundamental ideas and the main alternative approaches to the problem. These rely on various forms of index numbers and consumer surplus. However, as is well known, such measures are not capable of correctly ordering the various alternatives under consideration, except under highly unrealist assumptions. In this book the author suggests the abandonment of this traditional approach based on the concept of 'willingness-to-pay' or the conpensating variation. Instead, the measure that Samuelson has called the 'money-metric' should become the cornerstone of applied welfare economics.

Book Description

Condensed source of practical advice for training in groups of two or more people. Updated with the latest thinking, this comprehensive guide covers: The training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment and Evaluating training.

Designing and Delivering Training for Groups (Practical Trainer Series)

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Designing and Delivering Training for Groups (Practical Trainer Series)
David Leigh
Manufacturer: Kogan Page
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Training | Management & Leadership | Business & Investing | Subjects | Books

Vocational Guidance | Job Hunting & Careers | Business & Investing | Subjects | Books

General | Education | Nonfiction | Subjects | Books

General | Education | Professional & Technical | Subjects | Books
ASIN: 0749420626

Developing Effective Training Skills: A Practical Guide to Designing & Delivering Group Training (2nd ed.)

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Developing Effective Training Skills: A Practical Guide to Designing & Delivering Group Training (2nd ed.)
Tony Pont (a.); Roger Bennett (ed.)
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback
ASIN: B000OGPB4U

Handbook of Designing and Delivering Training for Groups

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Handbook of Designing and Delivering Training for Groups
David Leigh
Manufacturer: Crest Publishing House
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
ASIN: 8124205434

Customer Reviews:

Excellent Visual Book on Branding.......2000-07-14

Book captures the idea that branding also has a visual component- most books only cover branding through text and ignore the visual aspect. Great reference for graphic designers and those in the design field.

Thanks for Taking the Visual Approach.......2000-07-13

As a designer, it was nice to see someone finally taking a visual approach to the topic of branding. There are a lot of books out on the market that deal with the strategic end of branding with prose, but this was the first I found that dealt with the issue in a visual way.

Logos and little substance.......2000-05-26

This book is a huge disappointment. About 80% of the content is simply a reprinting of company logos and art work. There is little text and what there is can only be described as "superficial." If you are interested in how to brand, what makes branding work, and other pragmatics of the approach, this is not the book to read.

Customer Reviews:

The right recipes.......2002-10-04

The Company Culture Cookbook is one of those books that you should keep handy and refer to whenever you feel lost: if there is no recipe for your exact problem, I'm sure you will at least find inspiration and strength to deal with it.

A Cornucopia of Ideas........2002-08-24

YES! At last, a management book that is very informative and fun to read! The colour pictures are a great idea, one on every other page, each one matches the "recipe" or idea. They add a fresh and memorable way to remember the topics. The "menus" and "Chefs notes" make it quick and easy to understand, especially with my hectic lifestyle! Although seemingly aimed at "executives" and Human Resouces, the book is valuable to everyone. "Internal" marketing makes a lot of sense and this helps how to approach it.
I found that even though it reads in sequence, you can pick any chapter, read and understand it.
The trick will be to get the books ideas across for all to get the "buy in" that is required to change the culture.
Excuse the pun but the book gives a lot of food for thought!

The Company Culture Cookbook: How to Change the Way We Do Things Around Here

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The Company Culture Cookbook: How to Change the Way We Do Things Around Here
Kevin Thomson
Manufacturer: Financial Times Prentice Hall
ProductGroup: Book
Binding: Paperback
ASIN: B000OQDNZE

Book Description

The essential guide to e-business security for managers and IT professionals
Securing E-Business Systems provides business managers and executives with an overview of the components of an effective e-business infrastructure, the areas of greatest risk, and best practices safeguards. It outlines a security strategy that allows the identification of new vulnerabilities, assists in rapid safeguard deployment, and provides for continuous safeguard evaluation and modification. The book thoroughly outlines a proactive and evolving security strategy and provides a methodology for ensuring that applications are designed with security in mind. It discusses emerging liabilities issues and includes security best practices, guidelines, and sample policies. This is the bible of e-business security.
Timothy Braithwaite (Columbus, MD) is Deputy Director of Information Assurance Programs for Titan Corporation. He has managed data centers, software projects, systems planning, and budgeting organizations, and has extensive experience in project and acquisition management. He is also the author of Y2K Lessons Learned (Wiley: 0-471-37308-7).

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Customer Reviews:

High-level with strategic, proactive goals.......2004-03-16

Because this book is ostensibly aimed at managers and executives do not expect technical details or a discussion at the tactical, day-to-day level. Instead, this book will give busy managers who are removed from hands on security tasks and details of the underlying technologies the knowledge they need to be conversant with those aspects, and a framework for developing a proactive security posture. In fact, this book's strengths are the strategic perspective and proactive approach that are imparted. This is important because in many organizations the security professionals in the trenches tend to take a tactical approach and are forced into reacting to constantly emerging threats, software vulnerabilities, and other challenges that do not allow them the luxury of protecting the business *and* developing strategies and shifting to the proactive.

The author clearly puts e-business system (and general) security into context from business and technical perspectives in Chapter 1. In Chapter 2 he exposes topics that may be far removed from executive and senior management, such as infrastructure and related support issues. Also in this chapter security is introduced into the discussion of infrastructure and systems, setting the stage for subsequent chapters.

Chapters 3 and beyond are focused entirely on security. Each element of e-business security is treated as an individual topic, which provides the necessary background for the next topic. In succession major and common threats are discussed, along with recommended countermeasures. By Chapter 4 the details for effective security management unfold, with well written material on why e-business systems are corporate assets, and a sound framework for managing these systems in a manner that takes into account business imperatives and cost/benefit. Subsequent chapters also cover topics such as responsibility and liability - in short, topics that concern managers.

At nearly 300 pages this book may be too detailed for executives, but is short enough to hold the attention of senior and mid level managers who are responsible for e-business systems. The approach and focus are business first, with only enough information about the underlying technology to provide sufficient understanding to non-technical readers. The approach set forth in the book for managing security is both realistic and viable. What is required to make it actionable is executive sponsorship and management commitment to perform.

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