Business Education Index 2000 (Business Education Index)

Book Description

This volume analyzes the emerging relationship between trade liberalisation, post-industrialisation, and higher education policy in Canada, Mexico, and the USA. In separate case studies, the authors analyze higher education policy in Canada, Mexico, and the USA using a common theoretical framework that identifies economic globalisation, international trade liberalisation, and post-industrialisation as common structural factors exerting a significant, if often indirect, influence on higher education in the three countries. This study - the result of trilateral co-operation between three scholars in Canada, Mexico, and the USA - is the first effort to document the extent of NAFTA's impact on higher education. It is of interest to university professors working in higher education, economics, and political science; professionals and researchers in higher education associations, and non-governmental organizations involved in higher education policy. This text can also be used as a supplemental text in graduate courses on higher education policy and administration or courses on international higher education.

Book Description

In the midst of a changing economy, most executives continue to use a strategy toolkit designed for yesterday's more stable marketplace. As a result, strategies emerge that neither manage the risks nor take advantage of the opportunities that arise in highly uncertain times.

Now, McKinsey & Company consultant Hugh Courtney argues that managers must move beyond the outdated "all-or-nothing" view of strategy in which future events are either certain or uncertain. Instead, he suggests a simple-yet powerful-alternative: Understand the level of uncertainty you are facing in a given situation, and you will make better, more informed strategic choices.

Based on an international review of the key strategy problems faced by over one hundred leading companies, Courtney reveals how executives can develop 20/20 foresight--a view of the future that separates what can be known from what can't. While executives with 20/20 foresight can rarely develop perfect forecasts of the future, says Courtney, they can isolate the "residual uncertainty" they face and use this insight to create competitive advantage in today's turbulent markets.

Unveiling a revolutionary framework for diagnosing to which of the four levels of residual uncertainty a specific strategy choice corresponds, 20/20 Foresight shows how readers can leverage this knowledge to answer three key strategic questions: 1) Shape or adapt to uncertainty? 2) Make strategic commitments now or later? and 3) Follow a focused or diversified strategy?

20/20 Foresight also:

· shows strategists how to tailor every aspect of the decision-making process-from formulation to implementation-to the level of uncertainty faced,

· describes the strategic-planning processes readers can use to monitor, update, and revise strategies as necessary in volatile markets, and

· includes a toolkit for identifying, developing, and testing new strategy options-complete with guidelines for applying the right tool to the right situation at the right time.

A comprehensive approach to strategy development under all possible levels of uncertainty and across all kinds of industries, this is the essential guide for making tough strategic choices in a changing world.

Hugh Courtney is an Associate Principal with the Global Strategy Practice at McKinsey & Company in Washington D.C.

Customer Reviews:

Nothing impressive.......2003-10-28

The book provides no exciting findings for strategic decision makers. The only idea this book has is to distinguish uncertainties into four levels and it uses this four-level frame in its following discussions. And even the four-level classification is cliche. You can skip contents after chapter 3 without regretting anything.

Nothing impressive.......2003-10-28

This book provides bascially no new ideas for strategic decision makers. The only idea it has is to distinguish uncertainties into four levels and this book uses the four-level frame in all its following discussions. If you want to read it, maybe you can stop before chapter three and you won't miss any precious insight by skipping the rest of it.

Measuring Degrees of Probability Amidst Uncertainty.......2003-07-22

Courtney and his McKinsey associates decided to launch within their firm the Strategy Theory Initiative (STI), a multi-year research effort whose objective was to identify, develop, and disseminate what they learned about a "better approach" to the immensely challenging complicated design/implementation process. (While reading the Preface to this book, I was reminded of one version of a Hebrew aphorism, "Man plans and then God howls with laughter.") The material is carefully organized within seven chapters. In the first, Courtney shares what he and his research associates learned about crafting strategy in an uncertain world; in the next chapter, we are introduced to what are called "The Four Levels of Residual Uncertainty." (All by itself, this chapter is well worth far more than the cost of the book.) Then on to address five separate but related questions:

* Should we shape or adapt?

* Should we begin the process now or later?

* Should we focus or diversify?

* Which new tools and frameworks are needed?

* Which new strategic-planning and decision-making processes are needed?

Of course, Courtney fully realizes that the revelations of the STI research can only guide and inform appropriate answers to questions such as these. He agrees with Mike Hammer that searching for a "silver bullet" is a fool's errand, noting that "there [is] no easy one-size-fits-all solution that could be translated from theory into practice. Business strategists needed new theory [and, in italics] new practices if they wanted to make better strategy choices."

At the height of the Cold War, I recall someone noting that Russian historians could predict the past with absolute certainty. This book's title does not suggest that if you read this book, you can see the future. ("Man plans and then God laughs.") Rather, instead of burying uncertainties in meaningless base case forecasts or avoiding rigorous analysis of uncertainties altogether, Courtney suggests that we "embrace uncertainty, explore it,, slice it, dice it, get to know it." If we do this well? "[You] will reach a wonderful goal: 20/20 foresight." The best available information serves as the basis of the most reliable forecasts which, in turn, improve the chances of devising the soundest strategies.

After summarizing the appropriate toolkit for each level of residual uncertainty (see figures 6-1 through 6-4), and having also suggested various tools and frameworks needed to develop 20/20 foresight, Courtney offers five additional tools in the Appendix: The Uncertainty Toolkit. He briefly but brilliantly explains how to use scenario planning, game theory, decision analysis, system dynamics models, and management "flight simulators." Although this book will obviously be of substantial value to senior-level executives in larger organizations, I think it will be invaluable to others such as CEOs and other decision-makers in small companies. The challenge for all of them is to "tailor strategy to the level of uncertainty," whatever the nature and extent of their competitive marketplace may be. Here in a single volume is about all they need to begin the process. Another thought: This book would be an excellent choice as the basis of a one-day or (preferably) two-day offsite executive "retreat" for strategic planning. Reading it in advance would be required. The first two chapters would be excellent for assisting situation analysis, then on to the next five chapters which could serve as the core of the agenda. (I also recommend that Hammer's The Agenda be consulted, at least by the person who leads the group discussion. And, by the way, that person should NOT be the CEO.) The session would conclude with a review of the consensus achieved, followed by a discussion of how to communicate and collaborate effectively while using various tools, including the five recommended in the Appendix.

Courtney would be the first to point out that, over time, other sources of information and guidance may become necessary. For that reason, he includes clusters of annotated "Recommended Readings" to assist his reader's selection process. Thoughtfully, he adds to their number with other suggestions within his extensive notes.

For at least some individual executives and some organizations, this may well prove to be for them the most valuable business book published during the first decade of the 21st century.

To those who share my high regard for it, I specifically want to recommend (again) Hammer's book as well as Jim O'Toole's Leading Change, Jason Jennings' Less Is More: How Great Companies Use Productivity As a Competitive Advantage, Peter Schwartz' The Art of the Long View: Paths to Strategic Insight for Yourself and Your Company, and finally, Carla O'Dell's If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice.

Impressive, systematic approach to handling uncertainty.......2003-01-02

This book may be one of the most interesting pieces of work to come out of McKinsey. Hugh Courtney recognizes that traditional strategy approaches do not work well in conditions of significant uncertainty. Traditional tools such as Porter's Five Forces, market research, SWOT analysis, and NPV valuation models work only in "level 1 uncertainty". Courtney rightly critiques those who see uncertainty in binary terms, instead outlining four levels of uncertainty each of which require different strategic approaches. Level 2 uncertainty (several distinct possible futures), in addition to the traditional tools, can be tackled with scenario planning, game theory, and decision-tree real-options valuation (ROV) techniques. Companies dealing with level 3 uncertainty face a range of futures and need to use additional tools such as system dynamics models in addition to those of level 2. Companies facing confusing level 4 uncertainty, where there is true ambiguity, can use analogies and reference cases and "management flight simulators" to help make sense of deep uncertainty. In a sharp break with the usual approach, the growing number of companies facing level 4 uncertainty need to think backwards from hypothetical futures to what you would have to believe about the future to support a particular strategy. In addition to the levels of uncertainty framework, Courtney outlines the alternatives of "shape or adapt" to uncertainty, make strategic commitments now or later, and follow a focused or a diversified strategy. The details of this book may be familiar in many ways, but the overall framework potentially could be highly enlightening for planners who want to use the right tools for the job.

Analytically rigorous uncertainty.......2002-09-26

"If you want to make better strategy choices under uncertainty, then you have to understand the uncertainty you are facing. .... you must embrace uncertainty, ... get to know it." This is the basic thesis of the book, which suggests that:
* there are four basic levels of 'residual uncertainty', which the author defines as 'the uncertainty left after the best available analysis to separate the unknown from the unknowable', each of which requires a different strategic response
* strategy under uncertainty requires arriving at the best possible answers to five basic questions:
- shape or adapt (eg seek to shape a market or adapt to an existing market)
- Now or later
- focus or diversify - for example a strategic portfolio
- should we use new tools and Frameworks - the author explores scenarios, game theory and systems dynamics among others
- new strategic planning and decision making processes - should we challenge a traditional planning cycle or set of decision processes?

* Management should operate with a four step process:
- Define the strategic issue and the level of residual uncertainty
- Frame possible solutions
- Analyze possible solutions and make strategy choices
- Monitor and update strategy choices over time

* The appropriate approach is issue related, not organization related. Organizations in stable environments may encounter major strategic issues involving high residual uncertainty, while those in very dynamic environments may have issues involving low uncertainty. The strategic process must be appropriate to the situation.

The book is concerned with how to answer the five basic questions above in the context of each level of uncertainty, and which tools are most appropriate for guiding the decision process. The tools discussed in the Appendix "The Uncertainty Toolkit" are:
scenario planning
game theory
decision analysis
systems dynamics models
management flight simulators.
In essence, what the author has done is to frame a set of known tools and principles within McKinsey's preferred structure of analytical rigour. If you still believe that 'classical' strategic planning round the business case is the only way to approach strategy, the book may help widen your options. If you are already familiar with the various tools offered, the main benefit of the book will be to provide a useful reminder that levels of uncertainty differ, and a framework for thinking about your own situation and response to it. Perhaps the most important message in the book is not to assume uncertainty until you have carried out the analysis needed to separate the knowable from the truly uncertain.

Average customer rating:

Very handy book

Used Books are Bargins!

A Good Compendium at a Bargain Price

Good Book!

Excellent Reference

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Michael L. George , John Maxey , David T. Rowlands , Michael George , David Rowlands , and Mark Price
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition

What is Lean Six Sigma

Six Sigma for Dummies

Statistics for Six Sigma Made Easy

ASIN: 0071441190

Book Description

Bestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six Sigma

The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.

Features brief summaries and examples of the 70 most important tools in Lean Six Sigma, such as "Pull," "Heijunka," and "Control Charts"
Groups tools by purpose and usage
Offers a quick, easy reference on using the DMAIC improvement cycle
Provides comprehensive coverage in a compact, portable format

Customer Reviews:

Very handy book.......2007-10-10

This is a very handy reference. I like to use it for quick references during projects etc. I also very much recommend the book Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste.

Used Books are Bargins!.......2007-09-15

This book came exactly as described, very little wear, just like new for a few dollars in price, terrific savings, used books are the only way to go. Great service, fast shipping, thanks you!

A Good Compendium at a Bargain Price.......2007-08-24

We hand this out to each participant in my company's Six Sigma Green Belt Training.

Good Book!.......2007-07-08

I own all of the Micheal George Lean Six Sigma books. THey are a part of the Villanova Univeristy curricullum. If you are a Kaizen facilitator or involved in projects this book is helpful with good pictures and guidance. Worth the money in my eyes..

Excellent Reference.......2007-07-04

Have close to me and use often for different processes. In a short period of time is well dog eared.

Average customer rating:

Lean Six Sigma: A Tools Guide
Murray Adams , Mark Kiemele , Lee Pollock , and Tom Quan
Manufacturer: Air Academy Pr
ProductGroup: Book
Binding: Ring-bound

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ASIN: 1880156075

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Inside Teams: How Twenty World-Class Organizations Are Winning Through Teamwork (Jossey-Bass Management Series)
Richard S. Wellins
Manufacturer: Proquest Info & Learning
ProductGroup: Book
Binding: Paperback

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ASIN: 0608251569

Book Description

Team power revealed through real-world examples of success

This book gives you a real-world perspective on using teams to reengineer your organization. You'll discover what it takes to achieve aggressive and challenging goals for quality, productivity, and cost-effectiveness.

Inside Teams covers:

Using teamwork to redesign core processes
Making teams work in union and non-union facilities
Building teams from the ground up
And more!

Go behind the scenes with Colgate-Palmolive, Miller Brewing, Company, Wilson Sporting Goods, and others and prepare your organization for reengineering through teamwork.

Book Description

Scholars attempting to place Veblen in a particular intellectual tradition will only succeed in reaping frustration and confusion until it is recognized that he was primarily sui generis and eclectic. This is the recurring theme that is made explicit in the introduction, conclusion, and some of the chapters of this work. Veblen was a thinker of such depth and power that he was able to create his own intellectual paradigm. The result of his endeavors is that more than a few intellectuals including his followers, the institutional economists, have spent their careers trying to understand the paradigm and to develop it in several directions for their own purposes.

The Intellectual Legacy of Thorstein Veblen: Unresolved Issues. (book reviews): An article from: Journal of Economic Issues

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The Intellectual Legacy of Thorstein Veblen: Unresolved Issues. (book reviews): An article from: Journal of Economic Issues
Malcolm Rutherford
Manufacturer: Association for Evolutionary Economics
ProductGroup: Book
Binding: Digital
ASIN: B000987LMI
Release Date: 2005-07-28

Book Description

This digital document is an article from Journal of Economic Issues, published by Association for Evolutionary Economics on March 1, 1998. The length of the article is 1352 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: The Intellectual Legacy of Thorstein Veblen: Unresolved Issues. (book reviews)
Author: Malcolm Rutherford
Publication: Journal of Economic Issues (Refereed)
Date: March 1, 1998
Publisher: Association for Evolutionary Economics
Volume: v32 Issue: n1 Page: p244(4)

Article Type: Book Review

Distributed by Thomson Gale

Customer Reviews:

Being more productive!.......2001-11-18

Trainer, teacher,employer - we all want to make best use of our resources! This small, compact book is stuffed with information and a CD loaded with music to help you and your group be creative, energetic, reflective... to work happily and to produce more.

Sure we've heard the teens say they study better with their walkman, and if you've been in Long's Drugs or the Body Shop recently maybe you've noticed that it's *not* muzak, but "music." Brant and Harvey explain clearly how music affects our bodies and brains to bring us to a state of concentration that will promote creativity, energy, reflection. We have examples from history and from current research which back up the intuitive feelings that most people have about how music can help or hinder them in their daily tasks. So this book is a great resource for any trainer, especially with the CD - instead of carrying around 20 difference disks, I now have it all on one disk - 75 minutes of well-chosen music that takes my group from 'welcoming', through 'creativity - energizing -reflecting ' to 'departing.' They loved it! We had a very successful session, but the questions raised about the music made the participants not only appreciate my efforts as a trainer, but also it made them think about the music choices *they* could make when working on their own - which of course, is always the long term goal of the trainer.

If you are an NLP practitioner, then you will be familiar with the use of music for accelerated learning, but Choosing and Using Music in Training is a useful resource, and certainly should be a textbook for any 'train the trainer' workshops. The authors also cover how to use music, the importance of silence!, choosing equipment, licenses, and a useful FAQ section.
As a memeber of ASTD, I would say this is all you need to get you on the right track!

Product Description

Hundreds of true short stories - some funny, some sad, some just informative - about a career creating direct mail advertising for companies in the U.S., Canada, and Europe.

Customer Reviews:

Required reading.......2003-06-26

This would be an excellent book for those majoring in the business field to add to their academic studies. It is also a gifted preparation for what lies ahead in service for any line of work.
I wish this had been available decades ago.

A public good.......2002-10-25

The federal government is a unique place to work. Most people agree that it is more difficult to fire subordinates there than in the private sector and, due to the government's arcane hiring process, it is often a challenge to put the right person in the right job. Add to this mix Congressional oversight, the occasional media spotlight, the lack of a bottom line, and the big-picture question (not asked often enough) "what are we doing and why are we doing it," and you have an environment foreign to many private sector employees.

Enter Richard Haass's book the Bureaucratic Entrepreneur, an update of his 1993 primer the Power to Persuade. Haass has held a number of positions in previous government administrations, including at the NSC and the Defense and State Departments. His book is packed with words of wisdom for the harried bureaucrat who at the end of the day may wonder just what he accomplished. Although Haass's advice appears machiavellian (he argues that Machiavelli is often misunderstood) and the author does not have a firm grasp on whether his audience is the entry-level employee or the senior-level political appointee, it is worth putting up with these drawbacks for the original focus and insight on managing and leading in the public sector. The bibliography alone is reason enough to buy the book.

Low-level or high, every public-sector employee should read the Bureaucratic Entrepreneur before starting his or her new government job. They should then re-read it every few years to ensure that they are on track and using the tools Haass lays out to be effective in one of the most "unruly" organizations around.

Book Description

Advanced Topics in Information Resources Management features the most current research findings in all aspects of information resources management. From successfully implementing technology change to understanding the human factors in IT utilization, this important volume addresses many of the managerial and organizational applications to and implications of information technology in organizations. Volume three will prove to be instrumental in the improvement and development of the theory and practice of information resources management while educating organizations on how they can benefit from and improve their information resources and all the tools utilized to gather, process, disseminate, and manage this valuable resource. *Note: This book is part of a new series entitled "Advanced Topics in "Information Resources Management". This book is Volume Three within this series (Vol. III, 2004).

Advanced Topics in Information Resources Management (Advanced Topics in Information Resources Management Series)

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Advanced Topics in Information Resources Management (Advanced Topics in Information Resources Management Series)

Manufacturer: Idea Group Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 1591404657
Release Date: 2005-06-09

Book Description

Advanced Topics in Information Resources Management is a series of books, which feature the most current research findings in all aspects of information resources management. From successfully implementing technology change to understanding the human factors in IT utilization, these volumes address many of the managerial and organizational applications to and implications of information technology in organizations. Advanced Topics in Information Resources Management, Volume 4 is a part of this series.

Book Description

Advanced Topics in Information Resources Management features the latest research findings dealing with all aspects of information resources management, managerial and organizational applications, as well as implications of information technology organizations. Volume two aims to be instrumental in the improvement and development of the theory and practice of information resources management while educating organizations on how they can benefit from their information resources and all the tools utilized to gather, process, disseminate, and manage this valuable resource.

*Note: This book is part of a new series entitled "Advanced Topics in Information Resources Management". This book is Volume Two within this series (Vol. II, 2003).

Download Description

Advanced Topics in Information Resources Management features the latest research findings dealing with all aspects of information resources management, managerial and organizational applications, as well as implications of information technology organizations. It aims to be instrumental in the improvement and development of the theory and practice of information resources management, appealing to both practicing managers and academics. In addition, it educates organizations on how they can benefit from their information resources and all the tools needed to gather, process, disseminate and manage this valuable resource.

Computer Supported Cooperative Work: Issues and Implications for Workers, Organizations, and Human Resource Management (Advanced Topics in Organizational Behavior series)

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Good Overview

Computer Supported Cooperative Work: Issues and Implications for Workers, Organizations, and Human Resource Management (Advanced Topics in Organizational Behavior series)
Michael D. Coovert , and Lori L. (Lea) Foster Thompson
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Paperback

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Book Description

This volume, intended for students and business professionals, provides an introduction to Computer Supported Cooperative Work (CSCW). The authors illustrate CSCW in action and discuss general trends in computer support systems including artificial intelligence, extended realities, and new strategies for interacting with technology. The changing job and worker requirements that accompany CSCW are examined from both a behavioral and technical standpoint. In addition, the authors discuss the implications for various aspects of human resource management including personnel selection, training, leadership, and performance appraisal. Written for the non-computer specialist, the book is easy to understand and will be useful to students in business, psychology, and computer courses and to business professionals implementing CSCW technologies.

Customer Reviews:

Good Overview.......2004-10-08

I took a class based on this book and recommend it as a complete overview of the field of CSCW. Both authors are actively involved in the research and publication of studies that involve CSCW and related subjects.

Information and Communications Technology for Competitive Intelligence (Advanced Topics in Global Information Management)

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Information and Communications Technology for Competitive Intelligence (Advanced Topics in Global Information Management)
Dirk Jaap Vriens
Manufacturer: IGI Global
ProductGroup: Book
Binding: Hardcover

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ASIN: 1591401429

Book Description

Addressing the need for information and communications technology (ICT) tools for competitive intelligence (CI) activities, this book covers conceptual issues such as the relation of strategy formulation, viability, and ICT. Also included are practical guidelines for implementing ICT tools to monitor strategy, and case studies on Intranet usage for CI activities.

Advanced Topics in Information Resources Management, Vol. 1 [A book review from: Library Collections, Acquisitions and Technical Services]

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Advanced Topics in Information Resources Management, Vol. 1 [A book review from: Library Collections, Acquisitions and Technical Services]
D. Fidishun
Manufacturer: Elsevier
ProductGroup: Book
Binding: Digital

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ASIN: B000RR3616

Book Description

This digital document is a journal article from Library Collections, Acquisitions and Technical Services, published by Elsevier in 2004. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

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Advanced Topics in Information Resources Management, Volume 3

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Advanced Topics in Information Resources Management, Volume 3

Manufacturer: Idea Group Publishing
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Binding: Digital

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