Census 2001 Key Statistics For Parishes In England And Communities In Wales
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    Census 2001 Key Statistics For Parishes In England And Communities In Wales
    Office for National Statistics
    Manufacturer: Stationery Office
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
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    ASIN: 0116217421

    10 Minute Guide to Business Presentations
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      10 Minute Guide to Business Presentations
      George Kops
      Manufacturer: Alpha
      ProductGroup: Book
      Binding: Paperback

      GeneralGeneral | Business & Investing | Subjects | Books
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      ASIN: 0028639650

      Book Description

      This guide gives you the tools you need to get your point across and keep the attention of your listeners when making a business presentation. It gives tips on producing well-targeted presentations, establishing your objectives, designing effective story boards and grids, using color graphics to help illustrate your points, and arranging the sequence of your presentation so that you don't lose the interest of your audience. It also suggests techniques for overcoming fear of public speaking and for handling unusual circumstances, like presenting via teleconferencing or conference calls.

      10 Minute Guide to Microsoft PowerPoint 2002
      Average customer rating: Not rated
        10 Minute Guide to Microsoft PowerPoint 2002
        Joe Habraken
        Manufacturer: Que
        ProductGroup: Book
        Binding: Paperback

        Web GraphicsWeb Graphics | Web Design | Web Development | Computers & Internet | Subjects | Books
        PowerPointPowerPoint | Applications | Microsoft | Computers & Internet | Subjects | Books
        GeneralGeneral | Business | Software | Computers & Internet | Subjects | Books
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        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
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        1. 10 Minute Guide to Microsoft(R) Excel 2002 10 Minute Guide to Microsoft(R) Excel 2002
        2. 10 Minute Guide to Microsoft(R) Word 2002 10 Minute Guide to Microsoft(R) Word 2002
        3. 10 Minute Guide to Microsoft Outlook 2002 10 Minute Guide to Microsoft Outlook 2002
        4. 10 Minute Guide to Microsoft(R) Visio 2002 10 Minute Guide to Microsoft(R) Visio 2002
        5. Find It Online, Fourth Edition: The Complete Guide to Online Research (Find It Online: The Complete Guide to Online Research) Find It Online, Fourth Edition: The Complete Guide to Online Research (Find It Online: The Complete Guide to Online Research)

        ASIN: 0789726378

        Book Description

        Because most people don't have the luxury of sitting down uninterrupted for hours at a time to learn PowerPoint, this 10-Minute Guide focuses on the most often used features, covering them in lessons designed to take 10 minutes or less to complete. In addition, this guide teaches you how to use PowerPoint without relying on technical jargon. Instead, it provides straightforward, easy-to-follow explanations and lists of numbered steps that tell you which keys to press and which options to select.

        10 Minute Guide to Business Communication (10 Minute Guides)
        Average customer rating: 5 out of 5 stars
        • Communication for Your Career
        10 Minute Guide to Business Communication (10 Minute Guides)
        Raymond M. Olderman
        Manufacturer: Macmillan General Reference
        ProductGroup: Book
        Binding: Paperback

        GeneralGeneral | Business & Investing | Subjects | Books
        Running Meetings & PresentationsRunning Meetings & Presentations | Skills | Business & Investing | Subjects | Books
        GeneralGeneral | Industries & Professions | Business & Investing | Subjects | Books
        ASIN: 0028616006

        Amazon.com

        "Unskilled communication" in the workplace can lead to missed deadlines, unfilled orders, misdirected bills and, ultimately, lost business. The cure, according to communications consultant Raymond M. Olderman, is focus, determination, practice--and the tips he outlines in the 10 Minute Guide to Business Communication. Among his how-tos are suggestions for defining goals and approaches; using e-mail; writing persuasive letters; developing better listening skills; dealing with peers, subordinates and superiors; conducting productive meetings; communicating across cultures; and solving disagreements. The final chapter in this series of easily digestible nuggets explains how to measure your performance.

        Customer Reviews:

        5 out of 5 stars Communication for Your Career.......2002-09-06

        Olderman has insight into the world of Business Communication, and it shows in his writing! This is a must-have book for people in business.
        10 Minute Guide To Powerpoint 97 (10 Minute Guides (Computer Books))
        Average customer rating: 5 out of 5 stars
        • Powerpoint for the Geek on the go!
        10 Minute Guide To Powerpoint 97 (10 Minute Guides (Computer Books))
        WEMPEN
        Manufacturer: QUE
        ProductGroup: Book
        Binding: Hardcover

        Web GraphicsWeb Graphics | Web Design | Web Development | Computers & Internet | Subjects | Books
        PowerPointPowerPoint | Applications | Microsoft | Computers & Internet | Subjects | Books
        GeneralGeneral | Graphic Design | Computers & Internet | Subjects | Books
        GeneralGeneral | Computers & Internet | Subjects | Books
        GeneralGeneral | Software | Computers & Internet | Subjects | Books
        General & ReferenceGeneral & Reference | Technology | Science | Subjects | Books
        ASIN: 0789710218

        Book Description

        The 10 Minute Guide to PowerPoint 97 offers simple, practical help for busy people who need fast results. Through goal-oriented, 10-minute lessons, you'll learn all the essential tasks for creating your own powerful presentations. Ten minutes is all you need to learn how to create new presentations automatically with AutoContent Wizard; print your presentations in a variety of useful formats; organize your information into columns and multi-level lists; enhance your text with unique fonts and special effects; enliven presentations with pictures, sound, and video clips; add graphs and organizational charts; master transitions, timing, and animation; and save your presentation in HTML format for use on the Internet.

        Customer Reviews:

        5 out of 5 stars Powerpoint for the Geek on the go!.......2000-05-03

        I'm not part of the Powerpoint generation. I grew up making presentations by hand, drawing on sheets of clear plastic with grease pencils. But I got tired of having to rely on someone else to help me express my ideas. So I took the plunge to learn Powerpoint. This book got me, a programmer, up to speed fast. No foolishness, no trite explanations that I didn't need. Just the facts, in a great tutorial style. I was making my slides, speaker notes and handouts in 10 minutes! (Well maybe not 10 minutes but definitely within a couple of hours :) I highly recommend this book for those of you out there who don't have the time to devote to learning Powerpoint, but need to get their job done.
        10 Minute Guide to Business Presentations
        Average customer rating: Not rated
          10 Minute Guide to Business Presentations
          George Kops
          Manufacturer: Alpha
          ProductGroup: Book
          Binding: Paperback
          ASIN: B000O91XG2

          How Hits Happen: Forecasting Predictability in a Chaotic Marketplace
          Average customer rating: 3 out of 5 stars
          • Excellent ideas on creating your own hits
          • glib and insubstantial
          • glib and insubstantial
          • Rubbish
          • A 500 word article stretched into a paperback...
          How Hits Happen: Forecasting Predictability in a Chaotic Marketplace
          Winslow Farrell
          Manufacturer: Collins
          ProductGroup: Book
          Binding: Hardcover

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          2. The Tipping Point: How Little Things Can Make a Big Difference The Tipping Point: How Little Things Can Make a Big Difference

          ASIN: 0887309070

          Amazon.com

          How is it that certain sites become the superstars of the World Wide Web? What makes Internet-based stores and services, such as America Online, burst into public consciousness? The process is the same, Farrell explains, as that which took Hootie and the Blowfish from bar band to supergroup at record speed or made Beanie Babies the national craze.

          Farrell shows how social interactions create hits, both online and off. Better yet, he demonstrates how computer models are using the mathematics of complexity theory to help predict the hit or flop potential of new ideas, products, and services. What makes the models so fascinating is that they behave as groups of individual consumers, running in simulated communities inside the computer, approximating the reactions of their flesh-and-blood counterparts.

          While the principles here apply to the entire world of business, they are particularly essential for those who wish to create an audience or customer base on the Internet, where the hit-creating (and preventing) forces seem to be particularly volatile. And while Farrell makes it clear that hits cannot be manufactured on demand, he is able to provide good advice on tactics, which can swing the odds more in your favor. --Elizabeth Lewis

          Book Description

          What makes a hit a hit? How does a movie like Titanic captivate the publics eye--and break box office records worldwide? What set Hootie & the Blowfish apart from countless other bands struggling to make it big--enabling them to sell more than 13 million copies of their debut album? What forces thrust Tickle Me Elmo to the top of every child's Christmas list last year, creating a feeding frenzy and waiting lists several months long?

          Just how do hits happen?

          Managers and marketing gurus alike have struggled to find the answers for years. Using outdated strategies and theories, they make foggy predictions based on past performance. Yet no matter how much research and marketing money you pour into a product, the biggest hits always seem to come out of the blue.

          But do they really? In How Hits Happen, Winslow Farrell, partner in the Emergent Solutions Group at Cooper & Lybrand, offers a breakthrough approach to uncovering the hidden patterns behind hits. Applying complexity theory--the science that examines the interactions of various factors in complex systems--to modern business problems. How Hits Happen reveals how the actions of synthetic customers shed light on consumer behavior in the natural world. These computer-generated "consumers" embody quirks and contradictions, motivations and behaviors that uncannily resemble our own. They shop, go to movies, listen to music, and form cliques--in turn making or breaking the virtual products they're confronted with. Motivated by popularity, product placement, advertising, and simple preferences, their purchases are a powerful predictor of the next giant hit...or the next huge flop.

          How Hits Happen turns the findings of this technology into a practical, accessible guide to consumer behavior for businesspeople everywhere, from marketing managers to management consultants, strategic planners to small-business owners. Fascinating, compelling, and truly revolutionary, it reveals invaluable lessons for managers in any real-life industry.

          Advanced Praise for How Hits Happen

          "A mind-bending exploration of the nonlinear dynamics of fads, fashions, and high-tech markets. If you are contemplating creating new markets in this world of increasing return economics, read this provocative book."
          --John Seely Brown, Chief Scientist, Xerox Corporation, and Director, Xerox Palo Alto Research Center

          "How Hits Happen is a lively and eminently practical condensation of the complexity sciences and their implications for product and marketing innovation. Farrell dispels old myths and delivers a wealth of new ideas that will forever change the way you think about how hits happen."
          --Paul Saffo, Director, Institute for the Future

          "Since everyone wants a hit, this knowledgeable primer on applying the new sciences of complexity could become pretty popular. I hope so--not because the world needs more subtly engineered hits, but because complex adaptive systems are where and how we live, and understanding helps."
          --Stewart Brand, Director, Global Business Network

          "[How Hits Happen] is clear and readable. It is entertaining. And it is the best book I have seen yet on what the new ideas of complexity theory have to do with the concerns of business."
          --W. Brain Arthur, Santa Fe Institute

          Customer Reviews:

          5 out of 5 stars Excellent ideas on creating your own hits.......2004-04-23

          One truism we have often heard in strategy seminars is that you can't plan your way into a fad. Thus, the success of Ty's Beanie Babies or Tamagotchi cannot be the result of good strategy - they are merely accidents that we would all like to have. In How Hits Happen, the author postulates that hits of any sort actually have some common elements that we can seek when attempting to emulate Furbies and pet rocks.

          Most of this book details the history of large-scale artificial life simulations used by Coopers and Lybrand, and the text leans to the poetic rather than the practical, but there are still several nuggets of usable information:

          -Target people who "lead" your market. These are the equivalent of the "cool kids" of our Junior High School years - they tend to adopt new buying patterns before everyone else does, and others in the marketplace follow their lead.

          -Generate excitement about your products or services. Just another product is NOT noteworthy. To get people talking about you, you have to do something a little off the wall.

          -Understand the patterns customers use to distinguish a "good product" from a "bad product". This enables you to find the cues that will give the customer instantly good feelings about your product.

          -Remember that you are targeting customers who are human beings. They don't think of themselves as, say, young professionals. Most customers tend to think of themselves in terms of what they consume.

          -Create and nurture communities of evangelists who will preach the joys of doing business with your company. Involve them in your product design. Play golf with them. Give them special
          treatment for being your ambassadors to the market. Software companies, for example, often send pre-release beta versions of their products to their most ardent supporters.

          -Watch for signals that your market is about to change precipitously. The "explosions" that create hits can often be created with just a little push in the right place at the right time.

          -The internet is a powerful medium for generating hits. "Buzz" in an internet discussion group or on a web page can translate into powerful word-of-mouth advertising outside of the internet. This is true because many of the risk-seeking early adopters who help to "create" hits are spending a lot of time on the internet these days.

          -Manage availability to enhance your hit status. Sometimes, being ubiquitous helps build network externalities which make your product more valuable to the buyer as more and more customers get on the band wagon. In other instances, scarcity enhances perceived value by making your product something the customer has to work to obtain.

          In all, we'd like to see a book like this that is a bit more prescriptive than descriptive, but How Hits Happen is still engaging and thought-provoking. I would definitely suggest this book as a source of ideas for anyone involved in product development.

          2 out of 5 stars glib and insubstantial.......2001-10-09

          I agree with the reviewer who said this should have been condensed into a magazine article. In a nutshell, Farrell says that hits are non-linear events in which crowd psychology and feedback play a key role, in other words it can't be modelled by summing the buying behaviors and preferences of each individual. Of course this is obvious, so Farrell's contribution is to say that complexity theory and software agents can be useful for modelling these situations, and have been used by his consulting firm and others. This is interesting, but Farrell never provides any real details of how the modelling is done, what the problems are, etc. Instead, much of the book is filled with fluffy business anecdotes and observations, such as how the movie Titanic succeeded in dominating entertainment culture in 1997. I get the impression he is the glib "Mr. Outside" of the projects he's involved with, and perhaps doesn't have a really good grasp of the technical substance. Either that, or this book is essentially a brochure for his firm's services.

          2 out of 5 stars glib and insubstantial.......2001-10-09

          I agree with the reviewer who said this should have been condensed into a magazine article. In a nutshell, Farrell says that hits are non-linear events in which crowd psychology and feedback play a key role, in other words it can't be modelled by summing the buying behaviors and preferences of each individual. Of course this is obvious, so Farrell's contribution is to say that complexity theory and software agents can be useful for modelling these situations, and have been used by his consulting firm and others. This is interesting, but Farrell never provides any real details of how the modelling is done, what the problems are, etc. Instead, much of the book is filled with fluffy business anecdotes and observations, such as how the movie Titanic succeeded in dominating entertainment culture in 1997. I get the impression he is the glib "Mr. Outside" of the projects he's involved with, and perhaps doesn't have a really good grasp of the technical substance. Either that, or this book is essentially a brochure for his firm's services.

          1 out of 5 stars Rubbish.......2001-09-16

          Author takes cliched case studies - such as Cabbage Patch Dolls - and translates that into his chaos theory. His theory incidentlly can only be fully explained should you hire his consulting company. Very little substance and purely annecdotal evidence were used to write this book. Avoid.

          2 out of 5 stars A 500 word article stretched into a paperback..........2000-11-28

          I wish I had read some of the Amazon reviews before buying this book. A very unorganised account of complexity theory - and very wordy. One could tell this was written by a consultant (and I say this as a consultant).

          The sections relating to synthetic agent simulations were interesting, however they were interspersed with so many references to Titanic and 'Tickle Me Elmo' I almost fell asleep.

          More detailed analysis on the tools and 'levers' to manage the complex world of 'hits' may have made this book worth the money.

          Refund please...

          Process Quality Control: Troubleshooting And Interpretation of Data
          Average customer rating: 5 out of 5 stars
          • An Updated Classic
          • Great Statistical/Process Engineering Reference
          • A Valuable Reference for Process Quality Control
          • Great book.
          Process Quality Control: Troubleshooting And Interpretation of Data
          Ellis R. Ott , Edward G. Schilling , and Dean V. Neubauer
          Manufacturer: ASQ Quality Press
          ProductGroup: Book
          Binding: Hardcover

          GeneralGeneral | Business & Investing | Subjects | Books
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          1. Introduction to Statistical Quality Control Introduction to Statistical Quality Control
          2. Understanding Statistical Process Control Understanding Statistical Process Control

          ASIN: 0873896556

          Book Description

          Troubleshooting tool for manufacturing processes.

          A hands-on, solutions-oriented guide, Process Quality Control, Third Edition, by Ellis R, Ott, Edward G. Schilling, and Dean V. Neubauer, gives you a systematic approach to gathering and analyzing data for troubleshooting manufacturing processes. This classic emphasizes short term and long term variability, particularly with regard to process capability and performance. The third edition gives you many new analytical methods, insights into their application, and case studies. These techniques include tolerance intervals, a test for the comparison of long term and short term variation, simplified attribute sample size determination, and an updated discussion of sampling. You'll also find an expanded discussion of control charts, including trend charts, manual adjustment charts, and short run charts. While the emphasis is on process control, you'll also find significant material on analysis of means.

          Customer Reviews:

          5 out of 5 stars An Updated Classic.......2001-07-23

          One of my prize possessions is this book, a copy of the original 1975 edition, signed by Professor Ott himself.

          When I first got a job in Quality Assusrance, this was one of the books I consulted in my local college library. I soon found it was the best of the lot for its clear explanations, practical examples and sheer readability. When I came back into QA after working in another field, one of the first things I did was procure a copy of the book from a bookfinder - the 2nd hand copy I was delighted to discover also had Ott's signature!

          It is great to see an updated edition is now on sale and that Ellis Ott's name is not forgotten, for he (as far as I can find out about him) is one of the unsung pioneers of Statistical Process Control. Ott is not longer with us, but the co-authors have sensibly decided to update a classic, rather than starting from scratch. The examples in the older book are as relevant today as they are then.

          From what I can see, this book sticks to the philosophy of the earlier editions but has modernized its approach in some respects, especially in the notation of Experimental Design and in the use of Excel, which I also remommend as an easy-to-use PC tool. Highly recommended for practitioners of Statistical Process Control.

          4 out of 5 stars Great Statistical/Process Engineering Reference.......2000-10-18

          This is a wonderful textbook for the practicing statistician, process engineer, or anyone who works with data on a regular basis. This book finds the right mix of statistical theory and practical applications of the statistical concepts to process troubleshooting. "Process Quality Control: Troubleshooting and Interpretation of Data" will be appropriate for a course taught to statistics majors as well as anyone in an engineering field, and it will also be a very valuable reference to anyone working in industry who is tasked with using data to make decisions about their processes.

          The book is very thorough, covering everything from the basics of visualizing data (histograms, box plots, etc.) through basic DOE and SPC all the way to more sophisticated SPC concepts such as narrow-limit gauging, acceptance control charts, and cumulative sum charts. I cannot think of a topic in basic SPC that is not covered in this text. A great bonus is the CD that comes with the text that includes answers to all of the exercises and an add-in for Excel that performs Analysis of Means, making this great graphical tool for summarizing results of statistical analyses even more practical to use.

          All in all, a very thorough text with many examples/case studies that would be useful to anyone in industry in charge of controlling and improving processes.

          5 out of 5 stars A Valuable Reference for Process Quality Control.......2000-08-26

          I recommend that this very well written text belong to every statistician who works in industry. Others such as mechanical, electrical, chemical, etc., engineers and scientists will also find this book to be a valuable reference. The book covers the breadth of useful statistical methods that industrial practitioners would likely encounter. Some topics such as implementing statistical process control, design of experiments with two or three factors, and troubleshooting with attributes and variables data are discussed extensively. Many real life examples from various industries are used throughout to illustrate the statistical concepts. All topics are well referenced enabling the reader to explore more thoroughly their areas of interest. The book also features a CD-ROM for the PC which contains datasets and solutions to practice exercises. An Excel add-in program is included for Analysis of Means [ANOM] of attributes and variables data the results of which are presented graphically.

          The book is divided into three sections: Basics of Interpretation of Data, Statistical Process Control, and Troubleshooting and Process Improvement. The first section reviews many basic statistical concepts familiar to most statisticians. The second describes many facets of SPC some of which, such as Precontrol or Narrow-Limit Gauging in Process Control, the reader including myself may not be conversant, but will find useful in their own line of work. The last section describes what are probably underutilized but often very useful troubleshooting techniques. ANOM, for example, is a powerful way of analyzing data from industrial experiments with two or three factors resulting in graphics that can be used to clearly communicate conclusions to managers, to other engineers and scientists, and/or to operators on the shop floor.

          I really enjoyed reading this book and am finding it to be a valuable reference to which I refer again and again.

          Hank W. Altland Senior Project Engineer, Statistics Corning, Inc.

          August 26, 2000

          5 out of 5 stars Great book........2000-08-11

          You want SPC, you got it.
          Process Quality Control: Troubleshooting and Interpretation of Data
          Average customer rating: Not rated
            Process Quality Control: Troubleshooting and Interpretation of Data
            Edward G. Schilling Ellis Raymond Ott
            Manufacturer: Mcgraw-Hill (Tx)
            ProductGroup: Book
            Binding: Paperback
            ASIN: B000OFLY92

            Crisp: Benchmarking Basics: Looking for a Better Way (50-Minute Series)
            Average customer rating: 1 out of 5 stars
            • Low is low
            Crisp: Benchmarking Basics: Looking for a Better Way (50-Minute Series)
            Jim Patterson
            Manufacturer: Crisp Learning
            ProductGroup: Book
            Binding: Paperback

            GeneralGeneral | Business & Investing | Subjects | Books
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            2. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
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            4. Benchmarking Handbook Benchmarking Handbook
            5. Business Process Benchmarking (The Asqc Total Quality Management) Business Process Benchmarking (The Asqc Total Quality Management)

            ASIN: 1560523565

            Book Description

            This book will teach you how benchmarking is used to improve performance, set quality objectives, and identify and adapt to best processes. Most of us routinely use benchmarking--to measure, match, compare, evaluate--all to establish a standard of what we believe is best. However, the critical elements of our customers' expectations and requirements are often missing. This book adds those elements into the process, and demonstrates six other types of benchmarking, while helping you decide which method will suit your needs.

            Customer Reviews:

            1 out of 5 stars Low is low.......2007-04-11

            I was attracted by the low price of this book which I thought could include descriptions on how to conduct a benchmarking study. However, I found out that 'low is always low' i.e. you get what you pay for... The book has no ingridient for conducting a study just simple definitions. If you want definitions go to any web site linked to benchmarking rather than paying for such a book.
            The Basics of Benchmarking
            Average customer rating: 4 out of 5 stars
            • A Good Basic Book
            • Hardly more than a set of lecture slides
            The Basics of Benchmarking
            Robert Damelio
            Manufacturer: Quality Resources.
            ProductGroup: Book
            Binding: Paperback

            Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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            2. Crisp: Benchmarking Basics: Looking for a Better Way (50-Minute Series) Crisp: Benchmarking Basics: Looking for a Better Way (50-Minute Series)
            3. Driving Your Company's Value: Strategic Benchmarking for Value Driving Your Company's Value: Strategic Benchmarking for Value
            4. Benchmarking for Best Practices: Winning Through Innovative Adaptation Benchmarking for Best Practices: Winning Through Innovative Adaptation
            5. Business Process Benchmarking (The Asqc Total Quality Management) Business Process Benchmarking (The Asqc Total Quality Management)

            ASIN: 0527763012

            Book Description

            Anyone beginning a benchmarking project will appreciate the quick and easy-to-understand explanation provided in this new book.

            The first part of the book provides a guide to the language of benchmarking and answers some commonly asked questions including:

            How does a practice relate to a metric?
            What are best practices?
            What is the difference between a benchmarking process and a benchmarking system?
            What is the benchmarking code of conduct?

            The second part of the book walks through the three phases of the benchmarking process-Analysis, Discovery, and Implementation-and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map that outlines the entire site visit process.

            The Basics of Benchmarking will help you:

            Gain a fast and thorough overview of benchmarking concepts.
            Put together a benchmarking team and quickly get everyone up-to-speed. Prepare a site visit plan.

            Customer Reviews:

            5 out of 5 stars A Good Basic Book.......2006-08-06


            This book presents the basics of benchmarking. This is a good read for those new to the subject who needs to be introduced to the basic concepts. The book is written in a simple and easy to follow format with understandable explanations which allow the beginner to grasp the concepts and see how to apply them to their organisations. The book teaches, among other things, how a practice relates to a metric, what best practices are, the difference between benchmarking process and system, and the three phases of the process. The book reinforces its message with charts and checklists which is very helpful.

            The beginner should be able to obtain a good overview of the benchmarking concepts. However, for the veteran, the book would be too basic (Why would a veteran want to buy a basics book anyway).

            3 out of 5 stars Hardly more than a set of lecture slides.......2002-01-10

            Wenn I received this book, I was thoroughly disappointed. Although I could have known that this wasn't exactly an encyclopedia from the indicated size (do YOU ever check?), I wasn't prepared for the size of the print or the large amounts of white space on the pages.

            Being fair, the contents of the booklet are interesting and correct, there's just so little of it. I've seen FAQ-pages of websites that had more content than this booklet (or should I say "brochure"?). On the whole, there seems to be little more here than a high-level mentioning of topics in the field than a true introduction into the topic for would-be doers.
            Basic statistics for clinical pathway evaluation.: An article from: Nursing Economics
            Average customer rating: Not rated
              Basic statistics for clinical pathway evaluation.: An article from: Nursing Economics
              Ronald J. Lagoe
              Manufacturer: Jannetti Publications, Inc.
              ProductGroup: Book
              Binding: Digital
              ASIN: B00098823K
              Release Date: 2005-07-28

              Book Description

              This digital document is an article from Nursing Economics, published by Jannetti Publications, Inc. on May 1, 1998. The length of the article is 4141 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

              From the author: Clinical pathways (using accepted benchmark goals) are among the most widespread tools used to enhance outcomes and contain costs within a constrained length of stay (LOS). The author describes the need for selection and use of designated basic statistics in the "definition and evaluation of the impact of clinical pathways in hospitals." The use of both the mean and median data on resource use and LOS information (to evaluate the effectiveness of various clinical pathways) is advised, as the influence of outlier data will thus be revealed. The ultimate goal of such evaluation is the identification of statistics that can be readily "understood by and communicated among providers and consumers of health care services." The correlation of statistical variables such as resource utilization (including ICU stays) and LOS, can reveal patterns not easily seen otherwise.

              Citation Details
              Title: Basic statistics for clinical pathway evaluation.
              Author: Ronald J. Lagoe
              Publication: Nursing Economics (Refereed)
              Date: May 1, 1998
              Publisher: Jannetti Publications, Inc.
              Volume: v16 Issue: n3 Page: p125(7)

              Distributed by Thomson Gale
              Benchmarking Basics: A Resource Guide for Healthcare Managers
              Average customer rating: Not rated
                Benchmarking Basics: A Resource Guide for Healthcare Managers
                Cynthia Barnard
                Manufacturer: HCPro
                ProductGroup: Book
                Binding: Spiral-bound

                Hospital AdministrationHospital Administration | Administration & Policy | Medicine | Subjects | Books
                GeneralGeneral | Medicine | Subjects | Books
                All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                ASIN: 1578398657

                Product Description

                More hospital performance data is readily available than ever before, and benchmarking is implicitly required by some Joint Commission standards and CMS measures. Gathering meaningful data is vital in the era of pay for performance, and payers and agencies are calling for more transparency in quality improvement data. The need for benchmarking is clearly growing, and many hospital staff are being asked to run benchmarking projects for the first time. Help is here with HCPro s new book, Benchmarking Basics: A Resource Guide for Healthcare Managers. This resource takes healthcare managers through the benchmarking process, step-by-step. It explains how to implement benchmarking programs that use valid data to answer a variety of questions, make accurate comparisons, and measure a hospital s overall performance, both internally and against facilities nationwide. Readers will also learn when not to benchmark, and how to avoid commonly made mistakes that can affect results. In every chapter of the book, you'll find a concise summary of topics, as well as tips on potential trouble spots and what pitfalls to avoid.
                Benchmarking U.S. science: What can it tell us? : hearing before the Subcommittee on Basic Research of the Committee on Science, House of Representatives, ... Congress, second session, October 4, 2000
                Average customer rating: Not rated
                  Benchmarking U.S. science: What can it tell us? : hearing before the Subcommittee on Basic Research of the Committee on Science, House of Representatives, ... Congress, second session, October 4, 2000
                  United States
                  Manufacturer: [U.S. G.P.O., Supt. of Docs., Congressional Sales Office, distributor]
                  ProductGroup: Book
                  Binding: Unknown Binding
                  ASIN: 0160649269

                  Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan
                  Average customer rating: 5 out of 5 stars
                  • Learned and beautifully written.
                  Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan
                  Mayumi Itoh
                  Manufacturer: Palgrave Macmillan
                  ProductGroup: Book
                  Binding: Paperback

                  GeneralGeneral | International | Business & Investing | Subjects | Books
                  GeneralGeneral | Politics | Nonfiction | Subjects | Books
                  RelationsRelations | International | Politics | Nonfiction | Subjects | Books
                  ASIN: 0312235054

                  Book Description

                  In The Globalization of Japan, Mayumi Itoh examines the various aspects of Japan’s resistance to internationalization. She shows how the opening up of Japan involves not only the accessibility of Japanese markets to foreign goods, but also the liberalization of the Japanese psyche from the sakoku (secluded nation) mentality. Itoh unearths the roots of the sakoku mentality and reveals it as the fundamental impediment to Japan’s internationalization, examining various Japanese sakoku policies. She also analyzes the three open-door policies that Japan has undertaken in the past and demonstrates how the United States played a crucial role in each one. The conclusion is a thorough assessment of prospects for Japan’s internationalization in the 21st century.

                  Customer Reviews:

                  5 out of 5 stars Learned and beautifully written........2005-01-04

                  I thoroughly enjoyed this book. This is the first book I read that concerns mainly Japan. I was able to learn about some traits and the character of the Japanese from the perspective of a Japanese author. The author argues her thesis lucidly; the book was never dull. This is a very good book for you if you like economics and globalization.
                  Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan. (Book Reviews).: An article from: Pacific Affairs
                  Average customer rating: Not rated
                    Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan. (Book Reviews).: An article from: Pacific Affairs
                    Theodore J. Gilman
                    Manufacturer: University of British Columbia
                    ProductGroup: Book
                    Binding: Digital
                    ASIN: B0008IOD0W
                    Release Date: 2005-07-28

                    Book Description

                    This digital document is an article from Pacific Affairs, published by University of British Columbia on December 22, 2001. The length of the article is 706 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                    Citation Details
                    Title: Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan. (Book Reviews).
                    Author: Theodore J. Gilman
                    Publication: Pacific Affairs (Refereed)
                    Date: December 22, 2001
                    Publisher: University of British Columbia
                    Volume: 74 Issue: 4 Page: 601(2)

                    Article Type: Book Review

                    Distributed by Thomson Gale
                    Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan.(Review): An article from: ASEAN Economic Bulletin
                    Average customer rating: Not rated
                      Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan.(Review): An article from: ASEAN Economic Bulletin
                      Akihiko Kawaura
                      Manufacturer: Institute of Southeast Asian Studies (ISEAS)
                      ProductGroup: Book
                      Binding: Digital

                      GeneralGeneral | Business & Investing | Subjects | Books
                      GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                      ASIN: B0009FEFO8
                      Release Date: 2005-07-28

                      Book Description

                      This digital document is an article from ASEAN Economic Bulletin, published by Institute of Southeast Asian Studies (ISEAS) on August 1, 2001. The length of the article is 1000 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                      Citation Details
                      Title: Globalization of Japan: Japanese Sakoku Mentality and U.S. Efforts to Open Japan.(Review)
                      Author: Akihiko Kawaura
                      Publication: ASEAN Economic Bulletin (Refereed)
                      Date: August 1, 2001
                      Publisher: Institute of Southeast Asian Studies (ISEAS)
                      Volume: 18 Issue: 2 Page: 239

                      Article Type: Book Review

                      Distributed by Thomson Gale
                      Globalization of Japan : Japanese Sakoku Mentality and U. S. Efforts to Open Japan from Commodore Matthew Perry to Defense Secretary William Perry
                      Average customer rating: Not rated
                        Globalization of Japan : Japanese Sakoku Mentality and U. S. Efforts to Open Japan from Commodore Matthew Perry to Defense Secretary William Perry

                        Manufacturer: Saint Martin's Press, LLC, New York, NY, U.S.A.
                        ProductGroup: Book
                        Binding: Hardcover
                        ASIN: B000I8SCLS
                        Globalization of Japan; Japanese Sakoku mentality and U.S. efforts to open Japan.
                        Average customer rating: Not rated
                          Globalization of Japan; Japanese Sakoku mentality and U.S. efforts to open Japan.
                          Mayumi. Itoh
                          Manufacturer: Palgrave Macmillan
                          ProductGroup: Book
                          Binding: Paperback
                          ASIN: B000OTB0BU

                          Talent Quotations: Inspirational, Motivational, and Humorous Quotes on PowerPoint
                          Average customer rating: Not rated
                            Talent Quotations: Inspirational, Motivational, and Humorous Quotes on PowerPoint
                            Andrew E. Schwartz
                            Manufacturer: A E Schwartz & Assoc
                            ProductGroup: Book
                            Binding: Diskette

                            GeneralGeneral | Business & Investing | Subjects | Books
                            Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
                            TrainingTraining | Management & Leadership | Business & Investing | Subjects | Books
                            GeneralGeneral | Business | Software | Computers & Internet | Subjects | Books
                            ASIN: 1931440565

                            Book Description

                            Royalty Free - ReadySetPresent (Inspirational Quotes): Keep your audience focused and engaged by using our carefully selected collection of thoughtful, witty and humorous quotes. Use in a presentation with an LCD projector, make handouts, and create overheads. This topic includes 25 quotes, slide transitions, clipart and animation. It is a must-have supplement for anyone interested in presenting on these or related topics. Packaged on 3.5" floppy disk/s. PC compatible. You may use this product over and over again.

                            Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century (LIBRARY OF EXECUTIVE EXCELLENCE SERIES)
                            Average customer rating: Not rated
                              Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century (LIBRARY OF EXECUTIVE EXCELLENCE SERIES)
                              Norton Paley
                              Manufacturer: CRC
                              ProductGroup: Book
                              Binding: Hardcover

                              GeneralGeneral | Business & Investing | Subjects | Books
                              ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                              AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
                              GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                              GeneralGeneral | Sales & Selling | Marketing & Sales | Business & Investing | Subjects | Books
                              ASIN: 1574442864

                              Book Description

                              What does a marketing-driven company stand for in the Internet age? As a nonmarketing executive, why should you give any attention to the subject? How would internalizing the fine points of the subject contribute to your effectiveness on the job? In the era of flat or e-business organizational structures, many executives and entrepreneurs suddenly discover they need to know more about marketing than they ever expected. If this sounds like you, Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century is the ideal resource. This reference gives you comprehensive yet hands-on information about marketing management and competitive strategy in the Internet age. You will understand the various components of marketing, how they affect the entire organization, how to communicate and develop a better rapport with marketing professionals, and, more importantly, how to actively and effectively participate in marketing decisions. Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century teaches you how to think like a marketing strategist.

                              The New Telephony: Technology Convergence, Industry Collision
                              Average customer rating: 4 out of 5 stars
                              • The business of telephony. Best introduction.
                              • Fundamental Design Philosophy of Telephony and Computer Netw
                              • Insights in the state of the art in the telephony industry
                              • Get to Know What Constitutes Current Telephony, and the Why
                              • Tell me more about yesterday
                              The New Telephony: Technology Convergence, Industry Collision
                              Stephen M. Walters , and Steve M. Walters
                              Manufacturer: Prentice Hall PTR
                              ProductGroup: Book
                              Binding: Hardcover

                              Management ScienceManagement Science | Management & Leadership | Business & Investing | Subjects | Books
                              High-TechHigh-Tech | Industries & Professions | Business & Investing | Subjects | Books
                              GeneralGeneral | Telecommunications | Engineering | Professional & Technical | Subjects | Books
                              GeneralGeneral | Networks, Protocols & APIs | Networking | Computers & Internet | Subjects | Books
                              GeneralGeneral | Computers & Internet | Subjects | Books
                              GeneralGeneral | Computer Science | Computers & Internet | Subjects | Books
                              GeneralGeneral | Communication | Social Sciences | Nonfiction | Subjects | Books
                              All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                              Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                              Computers & InternetComputers & Internet | Qualifying Textbooks - Fall 2007 | Stores | Books
                              NonfictionNonfiction | Qualifying Textbooks - Fall 2007 | Stores | Books
                              ProfessionalProfessional | Qualifying Textbooks - Fall 2007 | Stores | Books
                              ASIN: 0130358142

                              Customer Reviews:

                              5 out of 5 stars The business of telephony. Best introduction........2004-06-15

                              Voice telephony remains the 900 pound gorilla of the networking business. The Internet
                              and other data services may exceed voice by volume but they are way back in the pack
                              when it comes to revenue. Voice telephony represents a $800 Billion business worldwide
                              while all of the Internet and other data communications represents only about $200 Billion.
                              This is the golden goose that cisco, Juniper and all of the proponents of Voice over IP have
                              their sights set on. It is also the cash cow that ATT, Lucent, Nortel and the Baby Bells
                              are entrenched to defend. This book gives a very readable introduction to the business and
                              policy issues involved in this network convergence.

                              Anyone who would like to understand the telephony business in both its classical TDM guise
                              and int eh new clothes of voice over IP would do well to read this timely book. There is just
                              enough technology background here to prepare non-engineers to understand the business
                              and policy issues surronding VoIP. Traditional telephony is presented along with the Internet
                              and it's associated protocols. The author then introduces the technologies of voice over IP
                              and releated technologies intended to enable the Internet to deliver a quality of service
                              adequate to carry voice. The complex puzzle of Diffserv and MPLS, RSVP, RTP and RTCP
                              are all laid out in their proper place and relation along with H.323, MEGACO and SIP.

                              After giving us a thorough introduction to the technology Walters gets down to the business
                              issues of building the new telephony including an exploration of six scenarios of possible
                              futures for the industry. The final chapter looks at the effects of the economic downturn that
                              has been plaguing the entire industry for the past two years as well as the repurcussions
                              of the September 11 attacks in New York and Washington.

                              If you want to study the bits and bytes of VoIP protocols then this is not the book for you.
                              (For that read Carrier Grade Voice over IP) but if you want to understand the upheaval
                              convulsing the communications industry the there is no better or more timely book.

                              5 out of 5 stars Fundamental Design Philosophy of Telephony and Computer Netw.......2003-07-04

                              Having read this book, I find myself much less mystified by the sometimes-nonsensical operation of computer-like networks over telephone-system infrastructure. Dr. Walters does a superb job of explaining the fundamental thinking behind the 100-year-old telephone-technology evolution and how it contoured itself to meet the required level of service in an optimum fashion. He further explains the quality and type of service required for computer networking and how it significantly differs from that of telephony.

                              Steve laces the book with sufficient simple examples, humor, and genuine technical detail to make the book an enjoyable learning experience for just about anyone with an interest either telephony or global computer networking. This book is valuable for engineers and a must-read for investors.

                              5 out of 5 stars Insights in the state of the art in the telephony industry.......2003-02-22

                              Having read The New Telephony in great detail I conclude that this book is a useful, timely and comprehensive guide to the state of the art in the telephony industry. The author has a rare ability to translate complex problems and concepts into easy to understand descriptions that highlight the essence of the issues. He walks the reader through the key elements and developments of both traditional telephone networks and the Internet and builds on this to contrast the emerging "new" telephony with that of traditional "old" telephone networks and their operators. Refreshingly, this is not just a book about technical communication protocols and standards. The book also highlights the importance of operational issues, wiring, billing, regulatory, reliability, economics, inertia and competitive drivers. It provides the reader not only with an understanding of the key technologies but also with an appreciation of the drivers that motivate service providers to apply these technologies in their networks. The book then contrasts different views and scenarios on how the New Telephony may take shape in the market place. As the Foreword by Lucky concludes "It is rare that these [different] views come together in one book, but here they do, for all of us to ponder and appreciate".

                              5 out of 5 stars Get to Know What Constitutes Current Telephony, and the Why.......2003-02-01

                              I am prompted by Pete's review of The New Telephony to respond. This is not a novel nor is it meant to be exciting. It is a thoughtful technical book. I am happy to hear the 6th grade students in NSW Australia might find the ideas presented in this book as fitting to their level of education. If this were truly so it would shame our graduate students for they might have to struggle with some of the ideas and concepts included in this book. Dr. Walters does take pains to try and make these complex transmission concepts, standards and methods clear and understandable. He blends both the science and the engineering showing not only the how but the why it must be so. To summarize the current state of telephony is a difficult task because of the broad range of topics entering into every consideration. Dr. Walters develops the ideas and thoughts so that the current state of telephony makes sense...at least as to its reasons for being so.

                              This book, in my estimation is a must read for anyone currently concerned with almost any aspect of telephony.

                              David L. Favin

                              1 out of 5 stars Tell me more about yesterday.......2002-09-25

                              This book is not well enough written to make a popular book with everyday people, yet the author seems to think it will be; so he 'dumbs down' the issues to 6th grade level. The net result is that the book is so useless as to be embarrassing. Those who want information won't find it here, those who want the excitement from the narrative of a genuine technology struggle will find it dull.
                              Give it a miss - Pete

                              The ABC's of Motivational Supervision: A Practical Workbook
                              Average customer rating: Not rated
                                The ABC's of Motivational Supervision: A Practical Workbook
                                Tom L. Shanahan
                                Manufacturer: iUniverse
                                ProductGroup: Book
                                Binding: Paperback

                                GeneralGeneral | Business & Investing | Subjects | Books
                                MISMIS | Industries & Professions | Business & Investing | Subjects | Books
                                ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                                Management ScienceManagement Science | Management & Leadership | Business & Investing | Subjects | Books
                                MotivationalMotivational | Management & Leadership | Business & Investing | Subjects | Books
                                ASIN: 0595299423

                                Book Description

                                All too often, companies promote their best worker/technician/salesperson into a supervisory position. The common misconception is that if you're good at doing something, you'll be good at managing or supervising others doing that same job. Doing a job and supervising others doing that job are two very different functions and require very different skills. So if you know of anyone who has been thrown into this very difficult situation (maybe your own supervisor?) this handbook gives them simple, yet very effective, ways to supervise and motivate employees.

                                Books:

                                1. Check Your Vocabulary for American Business: A Workbook for Users
                                2. Chessie Racing: The Story of Maryland's Entry in the 1997-1998 Whitbread Round the World Race
                                3. China Trade : British Commerce and the Opening of China, 1635-1842 (10 Volume Set)
                                4. China trade policy: Hearing before the Subcommittee on Telecommunications, Trade, and Consumer Protection of the Committee on Commerce, House of Representatives, ... Fifth Congress, second session, May 12, 1998
                                5. Code of Federal Regulations -Title 15 Commerce and Foreign Trade -Parts 800 to End -Revised as of Jan. 1, 2003.
                                6. Code of Federal Regulations, Title 26, Internal Revenue, Pt. 1 (Sections 1.1551-End), Revised as of April 1, 2005
                                7. Congressional record dictation,
                                8. Consumer Eastern Europe 1998/99
                                9. Convention on the Elimination of All Forms of Discrimination Against Women and Its Optional Protocol
                                10. Country Tables & Analysis and Summary: Network Version

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