Small Business Administration Annual Report 2002

Book Description

This indispensable guide for new university or college teachers brings together straightforward and practical advice as well as examples of practice across disciplines.

Small Group Teaching; Tutorials, Seminars and Beyond (Effective Teaching in Higher Education)

Average customer rating:

Small Group Teaching; Tutorials, Seminars and Beyond (Effective Teaching in Higher Education)
KATE EXLEY
Manufacturer: NY
ProductGroup: Book
Binding: Hardcover
ASIN: B000MU7FR4

Book Description

Based on real-life experience rather than theory, this groundbreaking book helps you to understand change and develop the skills, abilities and strategies to make it a reality within your own organization.

Book Description

From a review by P. D. T. O`Connor in the Journal of Quality and Reliability Engineering: `The authors clearly state their objectives, to explain the Taguchi methods, describing their advantages and disadvantages, and to describe extensions to the ideas, such as the use of simulations driven by computer aided design, and response surface and other optimization methods. They seek to make friends among engineers whilst pleading for mercy from statisticians. In fact they do rather more, since the book covers the general principles of experimental design in some detail, thereby setting Taguchi's contribution in context. The result is a very good book, the best so far on the Taguchi phenomenon.' This important and acclaimed text is not available in paperback. This book describes the theoretical background to the techniques of experimental design and quality control that are now ssen of fundamental importance in the engineering and and process industries. The approach is two-fold; first the authors emphasise the importance of examples - mostly from the engineering industry - to illustrate the principles of Taguchi's methods. Secondly, they draw on methods available in statistics which together with the special Taguchi methodology and philosophy should form the backbone of a post-Taguchi methodology in off-line quality improvements. This paperback edition will be welcomed by the many students and teachers on undergraduate and graduate courses in design of experiments and quality control.

Customer Reviews:

Solid Popular Treatment of Effectiveness Improvement Methods.......2000-07-08

As the authors point out, "The ideas in this book are not new . . . what is new here is the manner in which the ideas are tied to practical case studies and to analytic, decision and operational tools." The book is designed to be used as part of a seminar for both managers and their subordinates, and the material has been tested on over a thousand people in various seminars.

The key subjects of the book include environmental scanning for irresistible forces, value chain analysis for locating opportunities to improve (especially by reducing cycle times for things like new product development and serving customers), continuous improvement methods, better leadership styles, empowered cultures, self-directed teams, and partnership relationships through outsourcing and alliances.

The vision for the future is that environmental scanning will locate the pent-up demand for products and the relevant windows of opportunity. Value chain anslysis will focus on where cycle time can and must be reduced. Continuous improvement will use teamwork to reduce cycle times.

The examples in the book are well chosen. My only complaint about them is that they lean a little too heavily on General Electric as a source. Typically, however, they are actually examples rather than case histories.

I was positively impressed by the fact that the book addressed dealing with irresistible forces and stalls that delay effectiveness and progress in companies.

I rated the book down by one star for two reasons: (1) the thinking was focused too much on the idea of being responsive rather than on being in a proactive cause of irresistible forces and (2) the risks associated with speeding up cycle time were not fully explored. Many people have had serious problems with such efforts.

The book is very well researched and is a good guide to the foundation work that others have done earlier that lies behind the popular versions in this book. You can start here, and then dive into the source books as appropriate to your interests and needs. Starting here will save you a lot of time in scanning the literature of these subjects.

Good luck in turning irresistible forces into your permanent allies!

Donald Mitchell

Coauthor of The Irresistible Growth Enterprise (available in August 2000) and The 2,000 Percent Solution

(donmitch@fastforward400.com)

Book Description

In reviewing major issues concerning the history of British trade unions in the last two-thirds of the twentieth century, this book discusses many controversial aspects of trade unions. It includes their economic impact (a cause of higher unemployment and lower productivity?) and their influence on government (unelected partners?). The book provides students with an accessible introduction to the recent history of British trade unionism.

Download Description

This textbook reviews major issues concerning the history of British trade unions in the last two-thirds of the twentieth century. Even with the decline in membership of the 1980s and 1990s, trade unions in Britain have remained the largest voluntary organisations in the country and the total membership has remained larger than in most other countries. The book discusses many major aspects of trade unionism and many controversies concerning it, including strikes (sometimes seen as a peculiarly 'British disease'). Trade union presence in the labour market has been deemed a cause of higher unemployment and lower productivity. The trade unions have been accused of being insensitive on gender and ethnicity. They have also been accused of being corporatist, unelected partners in government (especially in the 1940-1979 period). Overall, this book gives students a lucid and up-to-date introduction to the recent history of British trade unionism.

British Trade Unions since 1933.(Book Review): An article from: Canadian Journal of History

Average customer rating:

British Trade Unions since 1933.(Book Review): An article from: Canadian Journal of History
Peter Weiler
Manufacturer: University of Saskatchewan
ProductGroup: Book
Binding: Digital

Book Description

This digital document is an article from Canadian Journal of History, published by University of Saskatchewan on December 1, 2004. The length of the article is 885 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: British Trade Unions since 1933.(Book Review)
Author: Peter Weiler
Publication: Canadian Journal of History (Refereed)
Date: December 1, 2004
Publisher: University of Saskatchewan
Volume: 39 Issue: 3 Page: 627(2)

Article Type: Book Review

Distributed by Thomson Gale

Chris Wrigley, British Trade Unions since 1933.(Book Review): An article from: Labour/Le Travail

Average customer rating:

Chris Wrigley, British Trade Unions since 1933.(Book Review): An article from: Labour/Le Travail
Clare Griffiths
Manufacturer: Canadian Committee on Labour History
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Labour/Le Travail, published by Canadian Committee on Labour History on March 22, 2005. The length of the article is 1169 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Chris Wrigley, British Trade Unions since 1933.(Book Review)
Author: Clare Griffiths
Publication: Labour/Le Travail (Refereed)
Date: March 22, 2005
Publisher: Canadian Committee on Labour History
Issue: 55 Page: 298(3)

Article Type: Book Review

Distributed by Thomson Gale

A History of British Trade Unions Since 1889: Volume II: 1911-1933

Average customer rating:

A History of British Trade Unions Since 1889: Volume II: 1911-1933
Hugh Armstrong Clegg
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover

Labor & Industrial Relations | Economics | Business & Investing | Subjects | Books

Labor Unions | Politics | Nonfiction | Subjects | Books

Average customer rating:
Study Guide for First Edition Awareness Level Training for Hazardous Materials
Ifsta
Manufacturer: Intl Fire Service Training Assn
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
Training | Management & Leadership | Business & Investing | Subjects | Books
ASIN: 0879392606

Book Description

In this new text, the author blends accessible coverage of quantitative methods with engaging qualitative topics. Meaningful examples clearly illustrate the logic and analytical thought process of modeling, and behavioral analysis is included in the use and implementation of analytical models. With a unique chapter of plant tours early in the book, students get a real-world, practical orientation throughout the text.
* "On the Job" boxes- profiles of people in professions outside of operations who use operations management concepts daily- demonstrate the importance of Operations management to non-majors.
* Quantitative and qualitative issues are fully integrated. Extended examples and real-world cases show students the range of analysis needed to manage, and how these tools are complementary rather than mutually exclusive.
* Four different Plant Tours- including both manufacturing and service operations- show students real production systems in action.
* "In Good Company" boxes demonstrate the importance of operations management in real companies.
* The coverage is state-of-the-art throughout, including Lean Production. Just-in-time production, EDI, concurrent engineering and cellular production. Sections on ecological implications are included in several chapters.

Customer Reviews:

A student.......2000-02-15

Easy to understand and very comprehensive. Dr. Martinich has clearly created one of the top textbooks in the field.

Production & Operations Management - an Applied Modern Approach Irg with Vt Notes

Average customer rating:

Production & Operations Management - an Applied Modern Approach Irg with Vt Notes
JS Martinich
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Paperback

Production & Operations Management - an Applied Modern Approach TB

Average customer rating:

Production & Operations Management - an Applied Modern Approach TB
JS Martinich
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Paperback

Production & Operations Management - an Applied Modern Approach Exam for Windows Ctb D3

Average customer rating:

Production & Operations Management - an Applied Modern Approach Exam for Windows Ctb D3
JS Martinich
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Unknown Binding

Production and Operations Management: An Applied Modern Approach and Student Lindo

Average customer rating:

Production and Operations Management: An Applied Modern Approach and Student Lindo
Joseph S. Martinich
Manufacturer: Wiley
ProductGroup: Book
Binding: Diskette

Management Science | Management & Leadership | Business & Investing | Subjects | Books

General | Software | Computers & Internet | Subjects | Books
ASIN: 0471248193

Book Description

For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to the economies of the scale of worldwide operations. One of the management challenges is to cope with this new customer need. In this environment, competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.

Download Description

Book Description

The ability to persuade and influence are essential skills for todayOs business professionals. This book teaches a step-by-step process, with exercises, tips and guidelines on how to make an effective presentation. The book teaches how to use these tools to influence and persuade any audience. Reginal is an award-winning speaker and writer with over 20 years of public speaking experience. He has taught hundreds of business professionals the art of making effective technical and sales presentations.

Customer Reviews:

Get ready! Now you can..........2004-12-17

Reginal Smith provides a very detailed program, not just tips and "anyone can do it's" which gives me tools to make a speech and public presentations. As a Toastmaster, I find this to be a beneficial tool as I continue to progress and more importantly to assist newcomers through mentoring.

Having read his book, a women's group at work invited him to come in and present a speech targeted for these professionals who are always seeking ways to add or update tools to their development toolkit.

Everyone was quite pleased and left confident that she could develop the skills exhibited by this polished, dynamic speaker, by referencing the "Speaking Secrets for the Bored Room...book"; able to build these skills by simply incorporating these action steps in everyday conversations and presentations.

Book Description

This series of test preparation guides for pilots covers the Federal Aviation Administration (FAA) exams for applicants seeking licensing by the FAA. The FAA publishes a question database on the Internet to help applicants prepare for the exams, but they do not supply the correct answers. This series is fashioned to aid the applicant in studying for an exam by providing answers and explanations for every question in the FAA exam database. Designed to encourage self-testing and promote memory recall, these books arrange topics by subject category and are accompanied by specific study material for each category.

Customer Reviews:

The one to pass the FAA written exam.......2003-01-28

You won't need anything else, I had a old version (from the year before) and went in and passed my Private Pilot Glider rating with 88% score.

Book Description

Potential global customers will be assured of your excellence in production and delivery of goods and services.
Your quality improvement efforts will be integrated with an ISO 9000 program.
Gain customer satisfaction and competitive advantage.

This is a book for both novices getting familiar with ISO and specialists seeking up-to-date information. ISO 9000 is a series of internationally recognized standards for measuring and evaluating an organization's quality system. Certification for having met these standards is quickly becoming a requirement in over 70 countries. This is an easy-to-read book that will help your company develop and support a quality culture.

Book Description

Following Thomas Fuller's dictum that "a danger foreseen is half avoided," Thierauf has developed a technique called problem finding which allows corporate planners to go beyond problem solving to confront future problems and identify future opportunities. This approach contrasts with typical problem-solving efforts which are based on the "management by exception" principle, that is, things that have gone wrong are corrected after the fact. Problem solving is typically applied to short-, medium-, and long-range problems, which the author terms "operational," "tactical," and "strategic," respectively. In this volume, the author demonstrates how the problem finding approach can be applied to all three types of problems with vastly improved results, and illustrates his points with real-world examples.

Book Description

Publishes for the first time Richard T. Ely's study of the history of American economic thought. Ely was both a reformer of economics and a leading economist between the 1880's and 1930's. A founder of the American economic association, he himself wrote on a vast number of topics. This history of American economics tells a story that is both straightforward and his own interpretation.

Book Description

'Advertising in Tourism and Leisure' brings together the current thinking in this area, illustrated with extensive international case studies, to provide a critical appraisal of the potential of advertising in leisure and tourism.

Arranged in three parts, the book examines
* the role of advertising and its relationship with other aspects of tourism and leisure marketing
* the techniques used in advertising to key market segments
* new strategic directions in advertising, focusing on the new destination marketing strategy of branding and assessing the relationship between advertising and other increasing important areas of promotion, such as sponsorship, ambient marketing and sales promotion.

Advertising and marketing professionals in the leisure industries and undergraduates on marketing-related modules in tourism, leisure and hospitality courses will find this an invaluable text. Since the case studies are drawn from an international field, readers will be able to assess best practice from a variety of sources and countries.

Dr Nigel Morgan is Principal Lecturer in Hospitality, Leisure and Tourism and Annette Pritchard is Senior Lecturer at School of Leisure and Tourism, at the University of Wales Institute, Cardiff.

One of the only specialist Tourism/Leisure advertising texts on the market now in paperback
Use of international case studies drawn from the International Festival of Leisure and Tourism Advertising
Highlights good and bad practice

Travel & Leisure Graphics: A Pamphlet Collection Featuring Hotels, Package Tours &.....

Average customer rating:

Travel & Leisure Graphics: A Pamphlet Collection Featuring Hotels, Package Tours &.....

Manufacturer: Books Nippan
ProductGroup: Book
Binding: Hardcover

General | Arts & Photography | Subjects | Books

Advertising | Marketing & Sales | Business & Investing | Subjects | Books

Essays & Travelogues | Reference & Tips | Travel | Subjects | Books

General | Travel | Subjects | Books
ASIN: 4938586878

Leisure travel advertising and promotion

Average customer rating:

Leisure travel advertising and promotion
Mort Kauffman
Manufacturer: Mort Kauffman Associates
ProductGroup: Book
Binding: Unknown Binding
ASIN: B00071RGLI

Book Description

This study analyzes the critical factors that have shaped the character of trade unionism in the Commonwealth Caribbean, as well as the major challenges that currently confront trade union practice. Particular emphasis is placed on the sociological foundations of labor law and the role of the state, in addition to the shape and contours of future industrial relations practice in the region. This unique analysis is placed within a theoretical framework that sheds light on the role of trade unions in a peripheral capitalist social formation. This approach exposes the contradictions that characterize trade union practice and defines the role of the state in an economy that performs a particular function in the international division of labor. This work compels a rethinking of some important questions in industrial relations, including the character and ideological orientation of Caribbean unions, the nature of and fundamental reasons for state involvement in industrial relations and how the future of industrial relations practice may be shaped. The book will be of interest to scholars and practitioners in industrial relations, labor history and studies, and the economics of labor.

Customer Reviews:

A smattering of ideas but not a battleplan.......2005-01-20

The most interesting statistic in the book was the fact that of 40 major corporations studied, not a single one could do client/server infrastructure successfully. Oh, well. I did feel that this book was a bit too much of an advertisement for the author's other services, and it took some discipline to read it.

Nevertheless, there are some good ideas worth taking note of--I would suggest using a yellow marker and Post-it notes to come back to later. Much of the advise is well-known aphorisms, but being cliche is not the same as being irrelevant. It is just that I was hoping for a meatier treatise on how to create the world-class infrastructure, and this felt more like an executive summary.

There is a great quote on page 41: "Unfortunately, processes should only be designed and implemented by the folks in the trenches, not by people who are far removed from the front lines." I agree, but my feeling is that this book may be targeted towards those far removed from the fighting but who have budgetary approval authority for consulting services.

Intro to the series.......2003-09-27

This book is basically the introduction to "Harris Kern's Enterprise Computing Institute". This book is mediocre, but the rest of the series is very good.

If you really want to build a world class infrastructure look to _IT Systems Management_ by Rich Schiesser. It's also in this series and is everything this book is not.

_IT Systems Management_ does not really cover desktop support/helpdesk issues, its one minor shortcoming. For that look to _IT Problem Management_ by Gary Walker, also in this series.

You'll find both _IT Systems Management_ and _IT Problem Management_ here at Amazon, and they are both highly reviewed and they will be much more helpful than this book.

Really, really bad.......2003-04-02

This book is awful. There were at LEAST 15 comments like: "for more information on this topic, please read our book ....." The fact is, I was reading THIS book, and the information was not there. The length of the book, apart from the appendix, is only 120 pages, and there are so many graphs and charts in here, that there isn't any real meat to this book.

Maybe the authors knew what they were doing by telling us to go read their other books.

Disappointing. Don't expect insights nor explanations..........2002-09-22

ABOUT ITS CONTENTS: I bought the book because of its table of contents. Reading the book was very disappointing. After nine chapters, whose structure I'm still trying to figure out, I have read lots of tables containing the same information stated from different points of view, some organizational models that the author criticizes without telling you how he came to discover that the model doesn't works. During the lecture you'll find lots of recommendations for reading other books the author wrote himself (i.e. Building the New Enterprise, Managing the New Enterprise). Sometimes I felt I was reading an editorial catalog containing a reference of the books I shouldn't miss. In my opinion, if the problems were mentioned, the author should have analyzed them in detail, because they were tightly related with the topic being presented.

ABOUT ITS VALUE: It seems to me that the author has succeed reorganizing some IT departments and now he wants to write about his experiences. But how would a consultant benefit himself from reading another one's experiences when there aren't explanations, recommendations, choices, roadmaps, deployment guidelines, impact analysis (budget, time, employee morale, issues, risks, etc.). Buy the book only if you want to know what could be going wrong at your IT department, not as a guide for building your new IT infrastructure.

Disappointing. Don't expect insights nor explanations..........2002-09-22

ABOUT ITS CONTENTS: I bought the book because of its table of contents. Reading the book the first time was very disappointing. After nine chapters I had read several tables containing the same information stated from different points of view, some organizational models that the author criticized without clear explanations. I found lots of recommendations for reading other books the author wrote himself. Sometimes I felt I was reading an editorial catalog. Because of the references I decided to buy some of those books. After reading three other books I decided to rewrite my review. The book has lots of ideas that help reorganizing an IT department, but the book itself is nothing but an update that summarizes concepts that were explained in other books.

ABOUT ITS VALUE: The author has succeed reorganizing IT departments and he wants to write about the importance of applying mainframe administration paradigm to client/server solutions. The book is helpful only if the reader wants to know what could be wrong at the IT Department. Although there is a proposed model, there aren't specific recommendations, choices, roadmaps, deployment guidelines, impact analysis (budget, time, employee morale, issues, risks, etc.). The model isn't complete. The author doesn't explain how to structure and integrate applications development teams, corporate applications administration, decentralized IT support personnel, and outsourced areas among other important functions. The project management function is mentioned but its explanation is avoided.

Books:

Books Index

Books Home

Recommended Books