Book Description
Updated, revised, with lots of added statistics and maps! This classic encyclopedia of Ohio information has proven an indispensable resource for every classroom, library, office, and bookshelf. More than 100,000 pieces of information, it is the reference source on population, medical statistics, crime, disasters, business, Presidents, the 100 top performing Ohio companies, wealth, political biographies, weather, architecture, web sites, schools and their performance rankings, history, libraries, government, religion, environmental profiles, inventions, vital statistics, disasters, zip codes, media, city and county profiles, natural history, matters of fact, recreation, origins, and arts and more. Lots of offbeat information, too! 744 pages.
Customer Reviews:
A must for the legal-minded man.......1998-03-18
this book provides concise data concerning ohio's criminal laws. available at-a-glance is the criterion for all of title 29 and many traffic offenses.
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1997 Ohio Manufactures Directory
Manufacturer: Manufacturers News
ProductGroup: Book
Binding: Hardcover
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ASIN: 999754305X |
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1997 Ohio Traffic Law Handbook
Manufacturer: Anderson Pub Co
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ASIN: 087084864X |
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Antique Shops of Nj, Pa & Ohio: 1997
Manufacturer: Anacus Pr Inc
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ASIN: 0933855117 |
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Guidebook to Ohio Taxes, 1997
Manufacturer: CCH Incorporated
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Binding: Paperback
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ASIN: 0808001256 |
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The Fire Is Back!: Principals Sharing School Governance
Rebajo (Jo) R. Blase , and
Joseph J. Blase
Manufacturer: Corwin Press
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ASIN: 0803963319 |
Book Description
"'Shared governance helps me get up and come to work every day--I'm excited! . . . I've always loved schools . . . For a few years, though, I really struggled, but now the fire is back!' These words from a principal illustrate how vividly the book portrays exemplary principals' perspectives."
From the Foreword by Sharon Conley
University of California, Santa Barbara
You're thinking about implementing shared governance in your school, but where do you go for help? The answer? The Fire Is Back!, the third of a three-book series on democratic-principal leadership from the League of Professional Schools. In their new book, the Blases show you:
- How principals can involve parents and students in school-based decision making
- How you can build the openness, sharing, and trust needed to become an "unleader"
Presenting shared governance and democratic schooling from the principals' perspectives, the authors provide a step-by-step plan to help you bring "unleadership" to your school. If you want greater effectiveness and productivity for your school through shared decision making, this book is for you. It's a valuable resource that can make school-based, facilitative governance a reality for your school.
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Alcanzar La Calidad Total En Una Empresa de Servic
Gilles Legault
Manufacturer: Trillas
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ASIN: 9682427533 |
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- A Very Valuable Tool
- Audits ARE easier AND more valuable
|
ISO 9001:2000 Internal Audits Made Easy
Ann W. Phillips
Manufacturer: Quality Techniques
ProductGroup: Book
Binding: Paperback
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ASIN: 0972284605 |
Book Description
ISO 9001:2000 Internal Audits Made Easy provides tools, techniques, and step-by-step guidelines for performing internal audits that are effective at improving the business and its bottom line. This fast-pace book is designed specifically for the internal auditor and describes in plain English how to:
* Use process models to help evaluate the effectiveness of processes and their interactions;
* Create effective and easy-to-use checklists for process-based audits;
* Tap into the expertise of the auditee to discover audit findings that will result in measurable improvements to the business;
* Report audit findings in a way that encourages timely, thorough corrective action;
* Calculate return on investment for corrective actions taken as a result of internal audits and communicate these successes throughout the organization.
Included with this book is a CD that includes all the tools to establish an effective audit process:
* 16 process models;
* A powerful internal audit checklist including what records to pull, whatto look for when you pull them, and how to evaluate the effectiveness of each process in your quality management system;
* Forms and templates to report the audit and track corrective actions.
Customer Reviews:
A Very Valuable Tool.......2003-08-19
This information is very, very helpful. It made my audit much easier and helped me be very thorough. It was such a time saver, saving me hours of audit prep time. It was also very helpful in organizing my audit. It was nice to have a tool to allow me to cover all my material in a logical systematic way. I'm sure that this book will help me be a better auditor in the future.
Audits ARE easier AND more valuable.......2002-12-06
Great book! It made me look at audits in a totally different way. We used to do audits just to meet the requirements of ISO 9001. But now we are actually calculating return on investment on some of our findings!
Product Description
ISO 9001:2000 Internal Audits Made Easy, Second Edition, provides even more effective tools, techniques, and step-by-step guidleines for performing internal audits that are effective at improving the business and its bottom line. Included in this book is a CD including a sample process map and 13 sample process models; audit checklists to assist a new auditor in developing a process-based audit strategy; and forms and templates to report the audit and track corrective actions. All tools on the CD are in Word to facilitate your customizing them for your organization. The fast-paced text is designed specifically for internal auditors and audit coordinators, describing in plain English how to: a. Establish an environment where managers and employees value the internal audit process as a critical tool in its overall quality improvement strategy; b. Use process models to help evaluate the effectiveness of processes and their interactions; c. Create effective checklists based on process models; d. Tap into the expertise of the auditee to discover audit fingings that will result in measurable improvements to the business; e. Report audit findings in a way that encourages timely, thorough corrective action; f. Calculate return on investment for corrective actions taken as a result of internal audits and communicate these successes throughout the organization.
Book Description
When the people of British North America threw off their colonial bonds, they sought more than freedom from bad government: most of the founding generation also desired the freedom to create and enjoy good, popular, responsive government. This book traces the central issue on which early Americans pinned their hopes for positive government action--internal improvement.
The nation's early republican governments undertook a wide range of internal improvement projects meant to assure Americans' security, prosperity, and enlightenment--from the building of roads, canals, and bridges to the establishment of universities and libraries. But competitive struggles eventually undermined the interstate and interregional cooperation required, and the public soured on the internal improvement movement. Jacksonian politicians seized this opportunity to promote a more libertarian political philosophy in place of activist, positive republicanism. By the 1850s, the United States had turned toward a laissez-faire system of policy that, ironically, guaranteed more freedom for capitalists and entrepreneurs than ever envisioned in the founders' revolutionary republicanism.
Customer Reviews:
Important, insightful, informative yet flawed........2005-08-25
John Larson has written one of the more important studies of the political economy of the antebellum republic. He has given me a new way to look at antebellum politics and an insight into the transition from the republican ideology of the founders to the triumph of laissez-faire capitalism in the post Civil War period.
Before I explain his thesis, I want to express my admiration for aspects of his scholarly ethic. Larson has read deeply in original sources. He is as familiar with the daily debates in the U.S. Congress from around 1790 to 1860 as anybody I have ever read.
He is equally at home in the writings of Washington, Jefferson, Adams, Madison, Gallantin, Jackson, Van Buren, John Taylor, Stephen Douglas, Henry Clay, Calhoun, ad infinitum. Readers of history owe a debt to writers who mine deeply into original sources. I thank Larson for that.
I appreciate his apparatus of notes and bibliography. I learned about at least five books that I will read in the future. His footnotes are worth reading. He will often in a footnote refer to several different authors on an issue who disagree with each other. Another great service.
All the more reason for me to be dismayed by one flaw in his writing that I will discuss later.
Larson is telling the story of early attempts to build a transportation infrastructure in this country. We ended the Revolutionary War as thirteen separate countries. Most founders saw the need to unite the country by making economic interchange more open and easy.
The problem was that we were largely a people that had for several hundred of years faced the Atlantic seaboard. Our economy was based on great port cities like Boston, New York and Baltimore. But with the push westward the need grew to create an efficient means to trade between the interior and the seaboard.
The problem was that whatever technology was chosen to meet transportation needs (roads, river improvement, canals) all required large amounts of money. It really was more than any one person or even group of people could raise at the time. The ventures also tended to be risky. Canal engineering was nascent. Technical issues were solved (often poorly) as the canals were being built. It might be years before investors would see a return if ever.
For these and other reasons, the supporters of these projects turned to the state and federal governments for the financial means to build the needed infrastructure.
And there the fun began. The politics of the time was not conducive to the national government uniting behind the idea of supporting the building of improvements.
Larson is very good at expounding all the byzantine (and sometime overlapping) schisms that fought over these issues. There were strict constructionists (usually from Virginia) who claimed that the federal government did not have the constitutional authority to build roads or canals. Nationalists like Henry Clay argued to the contrary. There were sectional schisms between east and west, north and south. There were concerns about the growing power of new states to make demands on the original thirteen, about the growth of the Slave power, about cabals of oligarchs lying in ambush to grow rich on taxes. There was competition between canals and railroads.
Behind all of these theoretical and political differences were the economic interests of the areas that would be effected by the improvements and those that wouldn't.
And in the middle of all this political folderol is the success of the Erie Canal. The Canal had many advantages over other projects. The elevation difference that the entire Canal had to confront was only 600+ feet. Thus technical problems were minimized. The Canal was brilliantly promoted in New York by DeWitt Clinton. The building was very well managed. They built it one section at a time and started running the completed section to support the building of the more difficult sections. This was very different from most projects that typically tried to build all sections at once to keep all the different constituencies effected by the canals happy.
The success of the Erie Canal made New York City the business and capital center of North America. The irony of that is that the capital accumulation there would later make possible the building of railroads that would doom the Canal.
All of this is told within the framework of what I see as Larson's main theme. He is appalled by the transition from the republican rhetoric of the founders to the liberal capitalist state that would give us Jay Gould. Larson feels that because of the intransigence of Southern oligarchs, of the facile and self-serving paternalism of the Jacksonians and all the other politicians who blocked every effort by the national government to build and control our infrastructure that we were driven into the unfeeling hands of the corporate capitalists. We never got a chance to see if government could build and run these improvements in the interests of the people.
I have two comments. In spite of my heartfelt sympathy with his point of view, his own history documents that most every time the government was involved it became a means of enriching those involved. Sad but true. The greed of the capitalist was usually more efficient than the greed of the politicians.
My last comment is in regard to Larson's writing. I felt many times that he simply didn't even try to present his story fairly. It is very easy 150 years later to see how hollow a philosophy is. The business of the historian is to try to present that philosophy to us in such a way as to help us see why it was taken seriously at the time. Larson's disdain for the constructionism of John Taylor or for Jackson drips from his pen. This is his one failure as a historian. Don't avoid the book just because of that. There is too much to be learned here.
Average customer rating:
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6 claves para lograr el éxito mediante el servicio al cliente
John L. Myers , and
Tara A. Blanc
Manufacturer: Heritage Pubs
ProductGroup: Book
Binding: Paperback
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ASIN: 0929690451 |
Book Description
This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative. It will help you uncover your knowledge, polish your skills and put them to work for you, and help you develop a professional service manner and a positive attitude about yourself and your job.-Spanish Edition
Average customer rating:
- Great information for those who aren't familiar with MLM.
|
Crisp: Network Marketing: The Business of the '90s (A Fifty-Minute Series Book)
Connie Sitterly
Manufacturer: Crisp Learning
ProductGroup: Book
Binding: Paperback
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Multilevel
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ASIN: 1560522445 |
Book Description
Network Marketing is designed to give readers a basic understanding of what network marketing is.
Customer Reviews:
Great information for those who aren't familiar with MLM........1997-05-17
Very informative guide book to give someone whose not familiar with network marketing. Easy to read with simple check list to compare with company. Also a guide for setting goals to attain
Average customer rating:
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Path Dependence and Creation (Volume in Lea's Organization and Management Series)
Manufacturer: Lawrence Erlbaum
ProductGroup: Book
Binding: Hardcover
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ASIN: 0805832726 |
Book Description
The editors, aware of the recent work in evolutionary theory and the science of chaos and complexity, challenge the sometimes deterministic flavor of this subject. They are interested in uncovering the place of agency in these theories that take history so seriously. In the end, they are as interested in path creation and destruction as they are in path dependence.
This book is compiled of both theoretical and empirical writings. It shows relatively well-known industries, such as the automobile, biotechnology, and semi-conductor industries in a new light. It also invites the reader to learn more about medical practices, wind power, lasers, and synthesizers.
Primarily written for academicians, researchers, and Ph.D. students in fields related to technology management, this book is research-oriented and will appeal to all managers.
Book Description
This digital document is a journal article from Journal of Socio-Economics, published by Elsevier in . The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
Description:
Economics has a rich literature on the sub-optimality theory of path dependence. In recent years, other social science and management disciplines have also adopted this theory and expanded upon it. However, economists seem mostly unaware of these other disciplines' extension and expansion of the theory which they first popularized. This paper examines the literature and calls for economist to cross-fertilize their work with much of these interdisciplanatory theories and models.
Average customer rating:
- Yet Another Proof of the Synergy Between "The Ivory Tower" and Contemporary Business
- In the tradition of academia
- a large leap forward for humanity -and IQ - of organisations
- Great stuff - and great review in Fast Company
- Excellent Info. Management Study
|
Survival of the Smartest: Managing Information for Rapid Action and World-Class Performance
Haim Mendelson , and
Johannes Ziegler
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover
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ASIN: 0471295604 |
Book Description
Drawing on the innovative concept of Organizational IQ and a study of companies in seventeen countries, Survival of the Smartest charts a course for managers to follow into the twenty first century.
At the heart of the book is the authors' assessment tool of an organization's future health, which they call Organizational IQ. It measures a company's ability to quickly process information and make effective decisions. As industry clockspeeds accelerate everywhere, a high IQ has become a prerequisite for survival. Low IQ companies that the authors studied, on the other hand, have already vanished.
Case studies form Hewlett-Packard, British Petroleum, Sun Microsystems and Chrysler, among others, illustrate how companies can improve their Organizational IQ. How did Hewlett-Packard become the dominant player in printing? How did British Petroleum transform itself from a stodgy behemoth into the most agile and competitive player in the oil industry? How did Chrysler rise from the brink of bankruptcy to become the auto industry's prized asset?
In these companies, technology by itself only played a secondary role: to be successful, the entire organization had to become smarter. The authors show how key strategic decisions turned around these companies' Organizational IQ-and with it, their fortunes. A detailed company case study takes you in slow motion through the different steps you can take to improve the IQ or you own organization.
Survival of the Smartest offers a rare blend of a coherent framework, in-depth company case studies, a sound research base, and a detailed, step-by-step implementation example. Based on a landmark study of 164 organizations worldwide, conducted as part of a partnership between Stanford University, McKinsey & Company and the University of Augsburg, Organizational IQ is proving to be the acid test for the success or failure of companies around the world.
Haim Mendelson, PhD, is the James Irwin Miller Professor of Information Systems at the Stanford Business School, leader of the Technology, Organizations, and Markets area at the Stanford Computer Industry Project, co-director of the Stanford Executive Program on Strategic Uses of Information Technology, and a consultant to leading high-tech firms and financial institutions.
Johannes Ziegler, PhD, is the cofounder of Synesis Management Consulting. Synesis helps senior executives in leading high-tech companies, including Hewlett-Packard, Cisco, 3Com, and Intuit, to measure and improve their Organizational IQs. Before founding Synesis, Dr. Ziegler was a consultant with McKinsey & Company.
Customer Reviews:
Yet Another Proof of the Synergy Between "The Ivory Tower" and Contemporary Business.......2006-03-01
Survival of the Smartest is one of those management books that made its way through the academic world (or so-called the Ivory Tower) into the real-world. In contrary to what is expected, it does a very good job in connecting these two seemingly unrelated fields.
The novel concept, "Organizational IQ", was developed theoretically by Prof. Haim Mendelson and published in some leading academic journals such as Management Science and Information Systems Research. This book summarizes the results of those publications in an easy-to-read way. Organizational IQ is defined as "...a quantifiable measure of how organizations assimilate information and put together their decision and information architectures." It is argued and proved empirically in the book that High-IQ organizations on average are more successful than Low-IQ organizations. A company's organizational IQ describes how well the organization performs along five dimensions:
(1) External Information Awareness
(2) Effective Decision Architecture
(3) Internal Knowledge Dissemination
(4) Organizational Focus
(5) Information Age Business Network.
Mendelson describes each of these dimensions in detail and supports its arguments through the use of case studies from Dell, Hewlett-Packard, Acer, British Petroleum (BP), and Modex (a real company with a disguised name).
Although, the main focus of the book is on the use of Information Technology applications along these dimensions, an average reader will not have any difficulty in understanding these concepts if s/he knows what an Internet or Intranet is used for.
The book can be recommended as a supporting textbook for Strategy, Marketing, or Information Systems courses, especially in the graduate level. Whether you are in academia or in business, it is one of the books you should read if you are interested in how business should be done in the Information Age. Forget about the past Industrial Age books, they are already history... Chrysler has learned it in its own way (page 100 in the book)
PS: One may think that I am too generous in rating the books I comment on. However, one should keep in mind that among the books I have read, only those that are worth reading can make it here-my way of decreasing the information overload for Amazon.com members :)
In the tradition of academia.......2002-01-05
This book is special in that it adds empirical support for the authors' business hypothesis. However, their ideas themselves are not revolutionary. Rather they organized and framed a lot of the ideas that today's business leaders already know and practice.
I suppose that the book is in the tradition of academic research paper rather than overblown business hyperbole. As with any academic oriented publications, they make less than interesting reading, but valuable nevertheless.
a large leap forward for humanity -and IQ - of organisations.......1999-10-04
The importance of this book can be judged by any employee asking why can't we work in an organisation which is better developed on the author's 5 Organisational IQ factors:
1 EXTERNAL INFORMATION AWARENESS, ie each part of our organisation captures external information (customers, technology opportunities, competitors' actions) quickly and accurately
2 EFFECTIVE DECISION ARCHITECTURE, ie in our organisation decisions are made at the right level (by the people with the best information and perspective). As a result decisions : are made quickly, have high quality, instill ownership and accountability
3 INTERNAL KNOWLEDGE DISSEMINATION, ie each part of our organisation knows what it needs to know when it needs to know it. Effective information flows 4-dimensionally: Horizontal, cross functional Top-down, org-wide goals and priorities Bottom-up, operational challenges and opportunities Learning, review over time of all of above
4 ORGANISATIONAL FOCUS, ie organisation systematically fights overload and complexity by: Limiting scope of the business; focusing on core competences; simplifying processes
5 CREATING AN INFORMATION AGE BUSINESS NETWORK, ie Organisation maximises the value of eternal partnerships by applying the above 4 High IQ factors to the entire business network
Would love to share experiences with anyone working or reading up on how to improve organisations IQ factors
chris macrae, chief infomediary, brandknowledge.com e-mail wcbn007@easynet.co.uk
Great stuff - and great review in Fast Company.......1999-09-01
Survival of the Smartest is reviewed - very positively - in this month's Fast Company. And having now read it I see why: clear, insightful, and packed with great examples for high tech managers working to improve the performance of thier organizations.
Excellent Info. Management Study.......1999-08-25
By examining the information managment practices of a sample group of short life-cycle high tech companies, Mendelson & Ziegler create a valuable framework to evaluate your company's ability to manage information in the information age. Also chock full of terrific soon-to-be popular industry buzzwords, including: "Decision Architecture," "High/Low IQ Company" and "Internal Information Dissemination." Use 'em while they're hot.
Books:
- The Actor's Guide Southeast Industry Directory 2001: Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee, Virginia
- The Biotechnology Regulatory Atlas
- The Changing World of Publishing: A Special Issue of the Journal of Media Economics
- The Decision to Go to War in Iraq: Report, Together With Formal Minutes: House of Commons Foreign Affairs Committee Ninth Report of Session 2002-03 (House of Commons Papers)
- The effect of North American trade liberalization on the nature of Canadian trade, 1989-2002.: An article from: American Review of Canadian Studies
- The Far East: Berlitz Executive Language & Travel Guide (CD Rom PC Version)
- The Fundamentals of Power Transmission & Distribution Flow Chart
- The Grocer's Hand-Book: And Directory for 1886.
- The Phoenix Lights: On the Evening of March 13, 1997, a Formation of Ufos Flew over Phoenix, Arizona. They Were Witnessed by Commercial Pilots, Air Traffic Controllers,
- The Top 5,000 Global Companies 2002 (Top 5,000 Global Companies)
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